Device driver for IPOD NANO...will not install from installation CD

During first installation of software, program asked to connect the ipod to the pc for possible formatting. PC did not find the hardware drivers on the installation disk, will not reconize the new hardware!!!! Did install itunes and ipod updater fine. I already uninstalled and reinstalled and the same thing happened. Please help I have two brand new nano's that I would like to be able to use.
Thanks Jen
dell deminsion 2350   Windows XP  

Hi jngs & amyjo - have u sorted problem? I'm having exactly the same problem with my nano.During first installation of software, would not recognise new hardware when connecting ipod to the pc for formatting. I've uninstalled and reinstalled using both CD that come with nano and also latest software update available on itunes...but still will not recognise hardware when nano connected to pc. Have tried with several 2.0 ports - these r all ok cause i've connected other devices to them and they work fine. I've tried connecting nano to a friend's pc - he all ready uses a ipod (not nano) - same problem "does not recognise new hardware". The usb lead is fine as the nano charges when connected to port. Am planning to take nano back to Apple store in Blue Water (outside London) nxt wk. Why is it that things don't work even when you follow instructions to the letter!!!

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    Hi jngs & amyjo - have u sorted problem? I'm having exactly the same problem with my nano.During first installation of software, would not recognise new hardware when connecting ipod to the pc for formatting. I've uninstalled and reinstalled using both CD that come with nano and also latest software update available on itunes...but still will not recognise hardware when nano connected to pc. Have tried with several 2.0 ports - these r all ok cause i've connected other devices to them and they work fine. I've tried connecting nano to a friend's pc - he all ready uses a ipod (not nano) - same problem "does not recognise new hardware". The usb lead is fine as the nano charges when connected to port. Am planning to take nano back to Apple store in Blue Water (outside London) nxt wk. Why is it that things don't work even when you follow instructions to the letter!!!

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