Device driver hard drive

Hi - where can I find the hard drive device driver for a ProBook 6460b? I need to re-install Win 7 (64 bit) and windows install is telling me '... This computer's hardware may not support booting to this disk. Ensure the disk's controller is enabled in the BIOS menu.' I can not find this in the BIOS menu and assume the controller / driver needs installing.
I've looked at the driver list for this machine, but there is nothing obvious listed.
This question was solved.
View Solution.

Thanks Paul. I in fact found them on the HP site in the end - downloaded and installed on the laptop. Windows 7 is now installing. However this is really slow - taken 22 hrs so far and still on the 'completing installation' stage. I think there is something wrong with the hard drive as the symptons before I decided to do a re-install were very slow to start up - as in very!
Prior to the fresh install I formatted the partition windows was installed on.

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I have downloaded some videos to my ipad via my SD card now my storage is full, how can I transfer the videos off my ipad to clear the storage but keep the videos on another media device (external hard drive)?

I have downloaded some videos to my ipad via my SD card now my storage is full, how can I transfer the videos off my ipad to clear the storage but keep the videos on another media device (external hard drive)?

There are some wireless external hard drives that can be used with the iPad.
Best iPad External Hard Drive Storage Options
http://www.unlocktips.com/2012/11/best-ipad-mini-external-hard-drive-memory-stor age-options/
iPad Storage Solutions
http://www.ipadstoragesolutions.com/iPadWirelessStorage.php
 Cheers, Tom

Why can't i find Time Machine Back Up Device in Hard Drive

Why can't i find Time Machine Device in Hard Drive when i have plugged it already. White light just keeps on blinking.

Understanding and resolving a blinking status light
Here are the reasons that the status light may blink:
Your Time Capsule has detected that the internal hard drive has reported a SMART error
The base station has not yet been configured
The base station has been reset.
A new firmware update is available for the base station.
No IP address is available for the base station.
A Wi-Fi base station in Extended Mode is out-of-network Wi-Fi range of a primary Wi-Fi base station.
The WAN Ethernet cable is unplugged from the Wi-Fi base station.
The Wi-Fi base station lacks a path to the Internet (or local router).
Internet access may be temporarily unavailable from your Internet Service Provider (ISP).
A persistent, blinking, amber status light indicates that your base station may require your attention.
How to resolve a blinking amber status light alert
Launch AirPort Utility to determine why your base station status light is blinking amber.
AirPort Utility opens automatically if your Wi-Fi base station requires your attention. You may also choose to launch AirPort Utility at any time.
In the AirPort Utility window, locate your Wi-Fi base station and double-click on it to open the Summary window. Note: If you have more than one Wi-Fi base station, double-click on the icon for the Wi-Fi base station that has the amber circle next to it.
When the Summary window appears, double-click the amber circle to the right of Wi-Fi base station Status to open the Status window.
The Status window lists any conditions that require your attention. Respond to each item until there are no more items listed.
Eliminating the blinking, amber status light may require making changes to a specific setting, or putting a checkmark in the "Ignore" checkbox beside any option you don't wish to change. A checkmark simply tells the AirPort that you are aware of the issue and you have chosen to ignore it. For example, you may wish to leave your AirPort open without a password so that anyone can join your wireless network.
Click Update to apply your changes (the base station will restart).
After the base station has restarted, the status light should be green and not blinking. If the status light stays amber in color and blinks after the Wi-Fi base station restarts, you may repeat the steps above.

Can i use the G-Technology G-DRIVE hard drive to extend my time machine capacity?

I have a time capsule of 1TB but there are more MacBooks using it. So I would like to extend my disk space. Can I use the G-Technology G-DRIVE hard drive of 4 TB to do that? Another option is to buy a new time capsule of 3TB. What would be the best solution?

If the MacBooks are only using wireless for backups as I presume you are, then the speed of USB is ok.
But how old is the 1TB version TC.. ??
It must be at least, 3-4years now.. as the 1TB model finished in the Gen3 TC and we are now up to Gen5.
I really think if the TC has a crucial role in the network you replace before it breaks which tend to be sudden and fully dead.. rather than wait for it to fail.
On the other hand moving the backups to an external drive on the TC means that you simply plug it into a new TC if it does break.
Will the G-Drive work.. hmmm yes, but make sure you know the return policy of the store.
Or order it from people who are Mac aware like OWC..
Do not buy a raid box.. it should be a simple single disk. Raid versions will generally fail on the TC.
4TB is no problem on the later firmware. Although I think value for money is better with 3TB.

Finder is treating all devices as hard drive?

I'm having a weird display bug and I can't figure out what is causing it. It doesn't appear to be a big problem but it is bugging the **** out of me. All my devices show up as the Hard Drive Icon regardless of what it is. USB, Firewire, disk image doesn't matter they all display the same. The only thing I can figure is it might have something to do with a newly added application. The one I'm most suspicious of is 1Password with it's Agile keychain technology. This is just a guess but have not way of knowing. The only other new app I have is Cover Stream and I doubt that would be causing any problems. Any ideas?

So I got this in terminal
MacBook-Pro-Micha:~ michalpasek$ diskutil list
/dev/disk0
   #:                       TYPE NAME                    SIZE       IDENTIFIER
   0:      GUID_partition_scheme                        *121.3 GB   disk0
   1:                        EFI EFI                     209.7 MB   disk0s1
   2:          Apple_CoreStorage                         120.5 GB   disk0s2
   3:                 Apple_Boot Recovery HD             650.0 MB   disk0s3
/dev/disk1
   #:                       TYPE NAME                    SIZE       IDENTIFIER
   0:                  Apple_HFS Macintosh HD           *120.1 GB   disk1
                                 Logical Volume on disk0s2
                                 B942247B-CD79-4662-AC55-A8F5CB811939
                                 Unlocked Encrypted
/dev/disk2
   #:                       TYPE NAME                    SIZE       IDENTIFIER
   0:     FDisk_partition_scheme                        *1.0 TB     disk2
   1:                 DOS_FAT_32 PASEK                   1.0 TB     disk2s1
MacBook-Pro-Micha:~ michalpasek$ diskutil mount /dev/disk2s1
Volume on disk2s1 failed to mount
If the volume is damaged, try the "readOnly" option
MacBook-Pro-Micha:~ michalpasek$ diskutil mount force /dev/disk2s1
Usage:   diskutil mount [readOnly] [-mountPoint Path] DiskIdentifier|DeviceNode
Mount will mount the volume in the "standard" place (/Volumes), unless
an optional mount point is specified.

Cannot recognize any internal hard drives, hard drives good

Hi,
My macbook pro 13" (bought in august 09) recently stopped being able to recognize its internal drive. I've run it through all sorts of diagnostic software, but none has been able to recognize it at all.
I've tried swapping out the hard drive to one that is brand new, but it still cannot recognize it. Everything is physically connected as it should be, and I'm running out of ideas for what to try.
I do not have easy access to an apple store to bring it in. If it is the only option, I could try to get it to one. Does anybody have any suggestions? Does this seem like a hardware problem that would need to be repaired?
Thank you,
Jack

Hi Jack,
It sounds like you have done a good job of troubleshooting. At this point we know you have a hardware issue. Fortunately you are still under the MacBook's hardware warranty, so Apple should repair it without cost to you.
Apple's retail stores are not the only source for service. Two other options available to you are 1) [Apple authorized service providers|http://solutionprofessionals.apple.com/aasp> and 2) call Apple (800-275-2273 in the USA) and set up mail in service.

Can I boot mac from an external hard drive (internal hard drive hard drive closure)

Model: Macbook Pro 2010 mid
OS: OSX 10.9 Hard Drive: WD5000BPKT 500GB
For some reason I need to change my perfectly working internal bootable drive to external bootable drive.
I took out my internal hard drive, put it into closure, and then connected it to mbp with USB. But my mac cannot even recognize my external hard drive. It displays a folder with a question mark with grey background, which means it cannot find executable boot drive. I tried pressing option key during start up and nothing showed. Also, I tried resetting parameter RAM but still no luck. Any help will be appreciated.

The reason is somehow complicated and most likely be related to the question itself, so I did not write it down. But here is the situation.
I bought a new SSD to update my HDD. I found a software called carbon copy cloner, which could do a bootable clone. I tried to clone my original hard drive to SSD and turned out the SSD only worked when it was connected externally. After I seeking a while, I found a solution from CCC website: do the clone again with putting my original drive externally and the SSD internally (I think it is a bug of CCC.)
You may say, "why not use time machine" instead of using a third party software. My answer is time machine is too slow, and I have to reinstall the OS. My focus is why my internal hard drive does not work externally since it should work.

How do you see TC in itunes as a shared device/ external hard drive?

In order to pull movies and music off the TC and back onto the mac? Like a shared device? Just wiped out our macbook pro but backed up everything first on the tc, now it's frustrating because we are having trouble finding things that seem to be missing?? Sooooo confused!!!!!!!

Redonkulous99 wrote:
In order to pull movies and music off the TC and back onto the mac?
Are the files you want to access stored on the Time Capsule as regular files or as part of a Time Machine backup? If they are regular files, first mount the TC disk:
1) Open a Finder window. Look for the Time Capsule in the "sidebar". If you don't see it, open the Finder's preferences, select the Sidebar panel, and check "Connected servers".
2) Click on the Time Capsule in the sidebar. You should see the Time Capsule's disk (named "Data" if you didn't change it).
3) Double-click on the "Data" icon in the window. Authenticate with the disk password you declared.
The Time Capsule's disk should now be mounted and you should be able to use iTunes to access it.

Hard Drive Failed Need Help!

Hey guys, heres my story. My hard drive failed last week (wouldnt go past white screen), took it to genius bar, they ran Disk Warrior and it seemed to fix it. As a precautionary measure I bought a 1tb external drive and backep up my system via time machine. Today my imac froze and I am having the same problem, wont boot past white screen. I am 2 months out of my warranty and need to know what is the easiest fastest and cheapest fix since I am a college student. Also are any of these options possible?
1) Install OS X as a clean system and use my external HD to load my system.
2) Buy another external HD and boot up from that?
3) Buy another internal HD and have someone install it (not sure how much this would cost though)
If anyone can help me out I would really appreciate it.

All 3 of those are possible however #1 and 2 are not favorable. I would suggest to first run a few tests to make sure that your hard drive is actually bad.
1) The first test like Larry suggested is to boot up to your Mac OS install disk, but do not go through the installation process. Instead go to the Utilities Menu at the top and open Disk Utility. If your drive does not show up in the left hand column then the drive is likely bad.
2) Insert the original iMac install disk like in step 1 but this time when you startup hold down the "d" key. This will load up the Apple Hardware Test. Run the Extended test. If it passes everything then this means your computer is ok just the hard drive is bad.
3) However if in step 1 Disk Utility does see the hard drive first try Repairing the Disk. If this fails you might try reformatting the drive and reinstalling Mac OS X as the problem could be an issue with the system software.
4) Which should actually be step 1 is to disconnect all of your external devices like hard drives and see if you still cannot boot. Keep everything disconnected during testing.
The problem is hard drive failures can be intermittent. One minute it works the next minute it doesn't even see a hard drive. Good luck though and let us know how it goes.
George

Hard drive death and invisibility

the other day, my hard drive seemed to die. i made a silly mistake - i had accidently gotten myself down to about 5gb free on my macbook pro's internal drive, and had then forgotten and started downloading more things. i guess i was downloading for a little while, then i shut down my computer, left the house, and got on a train. on the train, i plugged in my charger and started playing around on ableton live (resource-intensive program). everything was running fine for about 20 minutes (and nothing more was downloading at this point), but then my computer began to freeze. i thought it was just the program, as it can be a little buggy at times, but then then the whole os locked up and i had to do a force-shutdown.
then my woes began. i turned the laptop back on - and got the flashing folder with the question-mark. around this time i remember how full my hard drive was, and i get a bit concerned. i try a few things to get it to boot, but no joy. i resign myself to a train ride with no laptop. when i get home, i boot from the install dvd, open disc utility, and it shows only my dvd drive. hard drive invisible. as though has just vanished. so i assume it's a dead drive. i plug in an external through usb, and install the os onto this. computer boots fine, though a little slow (to be expected, usb). my internal drive still doesn't show. i try diskwarrior, and that it doesn't show there either. so by now i've resigned myself to an unsalvagable (within my price limits) drive. so today, i went and bought a replacement drive and a set of screwdrivers. i had to buy a slightly higher-end drive, as it was the only one they had in stock - a western digital 'scorpio black'. i get home and open the laptop's guts and install the replacement, then boot from the dvd. disc utility doesn't show it. i open the guts again and check that i installed it okay, and i'm pretty sure i did. i've opened it again about 4 times since, to check again and again. it always seems fine. when i do system profiler (from the boot disc or os on the external) i get the "there was an error while scanning for serial-ata devices".
then there's the problem that i'm really broke, after buying the replacement drive, so i can't buy an external enclosure to test that the drive(s) work, to see whether it's a drive issue or a laptop issue. could i plug them directly into the desktop (that i write this from), to test them? or would i need adaptors..? i know that my desktop (windows) case wouldn't support 2.5" drives, but if i secured it in place by other means, would the connectors work? as a troubleshooting thing.
any ideas? my guess at the moment, it must be either:
- the overloaded drive did something bad to my hardware (the bit that controls the hard drives?).
- a powersuge on the train did something nasty (maybe?)
- my first drive is dead, and the replacement drive isn't appearing for a different reason (it's a 3gb/s drive, i read that there was a firmware upgrade required to get these running - but i downloaded the update on the external os, and it said the update wasn't required).
- everything is toast. and i have to use windows.
it seems relevant that everything works fine when running the os through usb. it's just that internal drives don't appear or work. and it's also relevant that i can't send it away to get repaired, 'cause i have no money.
after all this, i got stressed and drank beer. so please excuse any silly errors and my extensive storytelling. and thank you so much in advance.

miinna,
Did you ever figure out the problem?
I am working on a friends mac and it has the same exact issue. For some reason my Lion hard drive boots as ab internal, but any blank or snow leopard drive won't even show up in the disk utilitiy. I can install/read from an external drive. I get the same "there was an error while scanning for serial-ata devices" error.
I'm wondering if it is the SATA cable or something worse.
Specs:
MacbookPro5,3
Intel Core 2 Duo
2.66
A1286

Can i use my ext hard drive USB 2 on the the new macbook pro laptops with a USB3

can i use my ext hard drive USB 2 on the the new macbook pro laptops with a USB3

stephan ach wrote:
but i read that there are lots of problems with the new macbook pro. i have all my data on ext. la cie hard drive. i wont have a problem reading them?
What problems specifically? If you have a problem you should start your own thread and explain the problem in detail.
External USB devices including hard drives and DVD work fine on the new Macbook Pros.

Complex issues after new hard drive installed

I have an older white Macbook (MacBook2,1 2.16 Core 2 Duo 2.16GHz). The harddrive was failing, so I took it to a local repair shop (not an Apple store).
They replaced the hard drive. I brought it home and restored it from my Time Machine backup.
The Time Machine restore worked (my accounts are all in place, my files are all in place, almost all of my 3rd party software is working).
Most (but not all) of my Apple software won't work. I've been trying to figure out the root cause but can't pin it down. It's running Mac OS 10.6.8, but before the disc replacement I had been running 10.8.
The most up-to-date OS installer disc I have is for 10.6. I had upgraded to 10.8 using the App Store and so I don't have a disc for this version to restore from.
App Store won't open; I get an error message that says "You have Mac OS X 10.6.8. The application requires Mac OS X 10.7 or later."
iTunes won't open; I get the following Problem report:
Process:
iTunes [1446]
Path:
/Applications/iTunes.app/Contents/MacOS/iTunes
Identifier:
com.apple.iTunes
Version:
Build Info:
iTunes-1100099063000000~1
Code Type:
X86 (Native)
Parent Process: launchd [124]
Date/Time:
2012-12-09 13:00:35.641 -0500
OS Version:
Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report:
6373 sec
Crashes Since Last Report:
636
Per-App Crashes Since Last Report:   5
Anonymous UUID:
C03B5F95-78DD-4A6F-BEE4-680BACD79D13
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
Referenced from: /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
Reason: image not found
Binary Images:
0x8fe00000 - 0x8fe4163b dyld 132.1 (???) <4CDE4F04-0DD6-224E-ACE5-3C06E169A801> /usr/lib/dyld
Model: MacBook2,1, BootROM MB21.00A5.B07, 2 processors, Intel Core 2 Duo, 2.16 GHz, 2 GB, SMC 1.17f0
Graphics: Intel GMA 950, GMA 950, Built-In, spdisplays_integrated_vram
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x87), Atheros 5416: 2.1.14.6
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
Serial ATA Device: Hitachi HTS727550A9E364, 465.76 GB
Parallel ATA Device: HL-DT-ST DVDRW GSA-S10N, 7.54 GB
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8501, 0xfd400000 / 2
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x021a, 0x1d200000 / 3
USB Device: Hub, 0x03f0 (Hewlett Packard), 0x1f04, 0x1d100000 / 2
USB Device: CS-1732A V1.3.121, 0x0557 (ATEN International Co. Ltd.), 0x2212, 0x1d110000 / 4
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8240, 0x5d200000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8205, 0x7d100000 / 2
FireWire Device: LaCie Hard Drive FireWire+, LaCie Group SA, Up to 400 Mb/sec
Without App Store or iTunes working, I don't know how I can upgrade my OS back to 10.8. And without doing that, most of my Apple software won't work. It's a catch 22.
Any advice on how I can upgrade back to 10.8?

Thanks. This seems to have worked.
I ran the reinstall and then upgraded back to 10.6.8 via software update, and App Store and iTunes both work now. I was able to log into my iTunes account and my old purchase of 10.7 was there. I'm downloading it now as I type this.
I still have to deal with the fact that iLife and iWork and Xcode aren't working (and probably other things too), but the biggest hurdle seems to be crossed. I'll deal with the other apps tomorrow.
Thanks again!

Wireless external hard drive or not?

I have an older mac book pro (early 2008) running OSX Yosemite. I want to get an external drive and completely move my iPhoto and iTunes libraries to stay and run off of.
Should this be a wireless hard drive or not? I like the idea of not having to be connected all the time to access them since I'm often not at my desk with my laptop all the time but don't know if speed would be compromised with a wireless external drive.
Any recommendations one way or the other? Or of good brands/models?
Thanks!!

Go into the Bios and click on the Advanced tab. There should be a setting for the USB Legacy Emulation mode. By default, it is usually enabled. The USB Legacy Mode is for older USB devices like keyboards and disk drives. Disable the USB Legacy mode and try again. There may be a problem with some of the newer USB devices like hard drives and wireless mice with the USB Legacy mode enabled.

AC cords for external hard drives?

okay! everyone uses external hard drives, yes?
It's great that they connect to computers via standardized ports & cables: USB, firewire, eSATA.
but why is it that the power cords for external hard drives are completely unstandardized?
I have an external USB enclosure that I can't use because I misplaced the AC cord (my bad!)
my question: is there a chart somewhere that shows the different types of power cords for hard drive enclosures (they're the same batch of options for monitors, external CDR burners etc, optical drives etc.)
thanks
Will

I think nerowolfe was referring to the types of AC "mains" appliance power cords, specifically to the connector on the end that attaches to an AC powered device like a computer or power brick. While there are a lot of connectors used for this, there are only a few commonly used in the computer industry. The two most common are the "universal" 3 blade ones used on Mac & most PC desktops & the "figure 8" two pin ones used on many laptop power bricks, as shown below.
It would be no problem to find one of those at a Radio Shack or similar store, but as Network 23 says, most external hard drives use separate DC power supplies, & they can be fitted with one of many types of small plugs. Gumsie's advice more or less applies to these, with the following important exceptions:
• Most drives require DC, not AC power. (Thus the plus & minus polarity markings.)
• The DC power supply characteristics are not completely specified by voltage & current numbers. Some power bricks supply a well-filtered, electronically regulated voltage that doesn't vary with the current drawn from it; others a poorly filtered voltage with substantial AC "ripple" components and/or an unregulated voltage that varies from well above the rated one at zero current down to the rated voltage at the rated current. The second type is intended for devices that do not have critical voltage requirements or contain built-in filtering & regulation. They will most likely damage or cause mis-operation in voltage-sensitive devices like hard drives even if their nominal ratings are correct.
• It is not always easy to tell the two types of power bricks apart but in general the regulated types use switching supply technology & as a result are much lower in weight than the cruder ones, which use relatively heavy iron core transformers. Also, because switching supplies can easily be made that accept a wide range of mains voltages, essentially all of the "universal" power bricks rated for 100 to 220 VAC inputs use switching supplies & often are fitted with a "figure 8" type mains connector so the same brick can be sold in different countries with a mains power cord supplied with an appropriate plug for that country's wall outlets. Typically, cheap "wall wart" supplies like those sold at Radio Shack are not the regulate kind & should be used with caution with sensitive electronics. It is especially important when using them to match both current & voltage rating as closely as possible to avoid the over-voltage problem.
• A few of the more sophisticated external supplies have special features like "fold-back" current limiting. In most regulated supplies, if an over-current situation is encountered, the supply limits the current by reducing the voltage to whatever level causes its maximum rated current to be supplied. This protects the supply but not necessarily the powered device, which may be damaged by a sustained low voltage condition. (This is particularly true for electric motors.) Fold-back current limiting basically shuts down the supply until the over-current condition is corrected, which protects the powered device more completely.
• Because of all of the above, it is always safest to use the power brick furnished as original equipment with the drive or to obtain a new one as a replacement part from the vendor. If you use anything else, you do so at your own risk & you may very well damage the drive if you are unlucky enough to make a bad choice.
• A little humor to lighten this up a bit: Did you know that all electronics devices are really smoke-powered? It's true! This explains why, if you let the smoke out, they quit working!

G60-230us laptop hard drive lost

device says hard drive not there. Can't get device to work. Does that mean hard drive dead ?

It could be worse...installing a new hard drive is easy...(unless of course you want to buy a new notebook).
Get a 320GB 5,400 RPM SATA II hard drive.
Here is a link to a decent one at a decent price.
http://www.newegg.com/Product/Product.aspx?Item=N82E16822148455
Then, below is the link to the service manual for info on how to remove the old drive and replace it with the new one. Keep all the parts from the old drive as you have to transfer them to the new one.
See chapter 4...
http://h10032.www1.hp.com/ctg/Manual/c02985882.pdf
Last, you need to reinstall the operating system. So, you will need to contact HP and order a set of recovery disks.
You can order by clicking on the link below and then click on the Order Recovery Media link.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=2093&lc=en&cc=us&dlc=en&sw_lang=&product=3860...
If you can read the 25 character Vista product key on the bottom of your PC, you can make your own Vista installation DVD.
Here's how...
If you're up to a slight but rewarding challenge you can make your own if you can read your 25 character Vista product key on the PC.
Just download the 3 files you need at the link below, and read all of the instructions to create a bootable DVD installation disk using imageburn.
Disregard the part of the text under the first screen shot about "extract the files to the Vista folder."
The files were already extracted to that folder when you ran the X14.exe file by reading the text on top of the first screen shot.
The other thing I noticed is on the 4th screen shot, where it shows Developer ID Microsoft Corporation. I had to type Microsoft Corporation in myself, and then the other codes automatically populated.
When I went to compile the ISO file, ImageBurn gave a message that about a WIM file and ISO, and if I wanted to burn it in a different format.
I selected No, make the ISO file.
It was not that hard to do. I burned both the 64 bit disk and the 32 bit disk in case I ever need them.
I tested both of them on my hp dc7100 CMT desktop PC, they worked perfectly.
When you enter the product key, it knows what version of Vista you have.
http://en.community.dell.com/support-forums/software-os/w/microsoft_os/3317.2-3-microsoft-windows-v....
After you successfully install Vista, you can then install the drivers from your PC's support and driver page.
I hope the above info helps get you back on track to a Happy New Year!
Paul

Device driver hard drive

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