Device goes unresponsive once it gets to the home screen

General Info:
BlackBerry Tour 9630
Verizon Wireless
Purchased/Activated Dec 2009
5.0.0.591*
* I think this is the current OS. I did the update ~48 hours ago when I was prompted. Since my device is utterly locked and frozen I can't seem to actually verify this.
The problem I'm having:
Right now, whenever I turn the device on, everything freezes up -- all keys, buttons, and the trackball. (alt+caps+del works, though.) I did a hard reset not long ago, but now every time the device goes through the standard loading process, it gets to my home screen with a pop-up window for "Application Permissions: Do you want to allow the application SMSWakeUp to receive sms messages?" I'd seen this a few times since the update Saturday night, but I had no idea what it was and didn't have time to investigate, so I denied it for the time being.
I've done battery pulls several times, as well as soft resets, and the problems seem to persist; I have no control over anything and can't navigate within the device to do anything. When I connect the USB to my computer, Windows Explorer doesn't even recognize it, and the BB Desktop Manager refuses to interact or do anything with it (I'm not even sure if it's recognizing the device, despite me manually selecting it).
Other Stuff:
Within a few hours of downloading and installing the new OS update, I had to reinstall/update several apps (AOL Instant Messenger, Windows Live Messenger, Facebook, BlackBerry App World, and I think one or two others which I can't recall). Shortly after that I went browsing through the App store and downloaded a few free items (Blocked Traffic Free, Animated Lightning Theme, and Sea Storm Animated Theme).
I noticed that, since applying either of the animated themes, some odd things happened -- I had two tabs for my email account, and several icons got rearranged or disappeared completely. It's possible that this was the result of the OS update, though, I didn't have much opportunity to use the phone before it froze up on me.
Final Comments:
I'm expecting that I may have to go to a Verizon store and have them do something with it. I don't know what kind of service or opposition I'll run into there (I'm in a different city from where the phone was purchased and my dad's the official account holder for our services), but I won't know till I try. My life doesn't revolve around this phone, so I'm not exactly dying here; I just want to know if there's anything I can do before taking it to the pros. The relevant search results I get either involve battery pulls or having a phone that will actually let you navigate and do things with it.
Any suggestions?

First of all, denying an app the permissions it needs can wreak havoc on the device.
Here is what I would do:
Download the OS posted below then run through application loader as instructed and see if you can remove that application by unchecking it's box. If the application loader says pin unknown see if you can continue and have it detect the device.
http://www.blackberryforums.com/general-9600-series-discussion-tour/223186-latest-os-v5-0-0-591-bb-t...
Some of the apps you had previously may be conflicting with the 5.0 OS.
If that doesn't work then I suggest wiping the device first by following the instructions here:
http://www.blackberryfaq.com/index.php/How_do_I_wipe_the_BlackBerry_using_Jl_Cmder%3F
Then after that go back to the link above and use the instructions to reload the OS to the device.
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