Device isn't eligible for requested build - ipod touch 3rd gen

I have a 3rd generation ipod touch running ios 4.3.2. When I plug in my ipod into my mbp itunes says that a new version (4.3.3) is available. The problem is when it tries to verify the update with apple it returns an error message stating the device couldn't be updated because the device isn't eligible for the requested build. Is there anything specific that I need to do?

Download the latest version iOS for your model and install it manually, as outlined in link below.
Basic troubleshooting steps 
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
 In Memory of Steve Jobs 

Similar Messages

  • I tried to restore my iPod touch4 but iTunes shows "This device isn't eligible for requested build" so what can I do ?

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    I tried this way to set up hosts and restart my Mac but when I going to restore my iPod touch4 ,it still shows "This device isn't eligible for requested build"
    Thanks for replied me
    if anyone has same problem to open their hosts file,here is a short video and you have to type "sudo nano /private/etc/hosts" ,not "sudo nano/private/etc/hosts",remember there is a space between "nano_/private"
    This video helps a lot which I just found and it is much easier to fix this problem
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  • HT201274 getting device isn't eligible for requested build message

    Trying to restore IPOD Toch after forgot password.  Get the message device isn't eligible for requested build message

    Download the latest version iOS for your model and install it manually, as outlined in link below.
    Basic troubleshooting steps 
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • IPHONE 3GS This device isn't eligible for requested build

    Well with all the crazy troubles with iOS 5 I thought I'd share some help with the community since I finally got mine to work.
    I have a iPhone 3Gs and 4.3.5 never jailbroke it but I did install Tinyumbrella as a precaution just incase I ever needed to downgrade for whatever reason.
    I attempted to update but since I was still texting I downloaded the update to my computer first. When I backuped, synced and everything else just to make sure my data is safe. I tried to update.
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    People kept talking about editting hosts files and changing ip addresses for whatever reason and being a recent convert to Apple I was still not getting it fully.
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    # Host Database
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    255.255.255.255 broadcasthost
    ##My Ecenica Hosting Websites
    100.100.100.100       example.com
    4. If by chance you have edited the hosts file uninvertendly the apple ip address may be here. It may look very similar to this "
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    CHEERS

    Try updating iTunes and disabling your security software/firewall.  From http://support.apple.com/kb/TS3694:
    This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
    Update to the latest version of iTunes.
    Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
    Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
    Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.

  • I have a iphone 5 and ive forgotten my passcode, ive tried to enter it but its now disabled, i have also tried to restore it but when i do it only comes up with device isn't eligible for requested build what do i do????

    I need to get into my iphone as it has my exam revision on it, if anyone could help i would be grateful, ive tried to restore and update but neither are working???

    Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
    iTunes free download from www.itunes.com/download
    Then...
    1: Connect the device to Your computer and open iTunes.
    2: If the device appears in iTunes, select and click Restore on the Summary pane.
    Restoring  >  http://support.apple.com/kb/HT1414
    3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
    Note on Recovery Mode.
    You may need to try this More than Once... Be sure to Follow ALL the Steps...
         Once you have Recovered your Device...
    Re-Sync your Content or Restore from the most Recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766

  • HT201210 "This device isn't eligible for requested build" error on iTunes...

    I don't have any third party security software on my computer, or any non stock apple software on my iPhone and I am still getting the error message, I need to restore my phone, how do I fix this?
    Running Mountain Lion (was getting this issues on the old OS as well) and an up to date iPhone 4S, and iTunes is up to date

    What Error Message are you getting...?

  • I got this message, the iphone "iphone" could not be restored. this advice isn't eligible for requested build.

    i got this message when I plugged my iphone to iTune.  The Iphone "Iphone" could not be restored. The device isn't eligible for requested build. what do i need to do bc I can't use my iphone at all.

    Read here:
    http://support.apple.com/kb/ts4451

  • HT201210 the iPhone "iPhone" could not be restored.  This device isn't eligible for the build request

    the iPhone "iPhone" could not be restored.  This device isn't eligible for the build request?
    what do I do!!!!!!!!!!!!!!!!????????????????????

    follow this http://support.apple.com/kb/TS4451?viewlocale=en_US

  • I'm trying to update to iOS 5 and it keeps showing an error "this device isn't eligible for this build" What can I do?

    I have restored my iPod touch 4G to the iOS 4.3.5, then I tryed to update/restore with the iOS 5 and it pops an error saying my device isn't eligible for this build, how can I solve this issue?

    Here's what I found about the error you mentioned, copied from http://support.apple.com/kb/TS3694
    This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect.  For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.

  • IPad isn't eligible for request build?

    Whenever I try to update my iPad to iOS 5, a message saying my iPad isn't eligible for request build pops up. And when I try to restore, the same message pops up. I've been trying to update since iOS 5 came out and the same message keeps poping up. I don't know what else to do. Any suggestions?

    Follow the steps here:
    Error 3194, Error 17, or "This device isn't eligible for the requested build" - Apple Support

  • HT201210 the ipod could not be updated. this device isn't eligible for the requested build. what is this? what to do to update my iPod

    the ipod could not be updated. this device isn't eligible for the requested build. what is this? what to do to update my iPod ?

    This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
    Update to the latest version of iTunes. Mac OS X 10.5.8 (Leopard) users may need to download iTunes 10.6.3.
    Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
    Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
    Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.

  • HT201263 Hi, how can I restore my ipod when this message appears after trying to restore "this device isn't eligible for the requested build"

    Hi,
    My kids disabled my ipod touch and I've followed the directions on line but when it comes to restoring the following error message appears, any point son how to fix this?

    iOS: Restore error 3194 or 'This device isn't eligible for the requested build'

  • My ipod could't restore(this device isn't eligible for the requested build)?

    why my ipod could't restore(this device isn't eligible for the requested build)
    please help
    i used ipod touch 4 ios 5.1

    From this article: iTunes: Specific update-and-restore error messages and advanced troubleshooting
    Error 3194: Resolve error 3194 by updating to the latest version of iTunes. "This device is not eligible for the requested build" in the updater logs confirms this is the root of the issue. For more Error 3194 steps see: This device is not eligible for the requested build above.
    This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect.  For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
    B-rock

  • Ipod touch cannot be updated or restored. getting a pop up which says 'the device isn't eligible for the requested build'. How do i restore?

    ipod touch cannot be updated or restored. getting a pop up which says 'the device isn't eligible for the requested build'. How do i restore?

    Error 3194, Error 17, or "This device isn't eligible for the requested build" - Apple Support

  • HT201210 the device isn't eligible for the requested build

    trying to restore the ipad to original settings and getting  "the device isn't eligible for the requested build"
    I've updates OS on Mac, updated itunes, no security issues
    Any ideas?

    This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect.  For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
    Above from:
    http://support.apple.com/kb/TS3694#error3002

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