Device list

Where can I find a list of devices backing up to my icloud account

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Apple TV does not show up in device list

I've read all the post with the same subject but still can not get the Apple TV to show up in the device list of itunes.
I have multiple computers on a wired/wireless network, one is a windows XP laptop machine and it sees the Apple TV fine, can sync with itunes works great. This machine is connected via wireless connection. This machine does not have my music or photos that I want to sync so I want to sync the Apple TV with my desktop, I was just using the laptop as a diagnostic tool and to better understand the interaction between itunes and the Apple TV. I have tried all the steps given and still can not get the Apple TV to show up as a device on the desktop.
I originally had norton firewall on the desktop, uninstalled that so it would not be in the way, did not help. Windows firewall is not enabled.
I have sharing enabled in itunes and I have look for Apple TVs enabled. I have rebooted the router, Apple TV, computers etc. Reinstalled itunes.
I have a linksys wreless router in the system. I have tried connectnig the desktop via a wired connection as well as a wireless connection, no difference. The Apple TV can get on the wireless network fine, it can access the internet fine to play movie trailer etc. I have also connected it directly to the router via a cable, does not help. I tried connecting the desktop to the Apple TV directly with a crossed ethernet cable, did not work.
The desktop can ping the Apple TV.
I am assuming I do not have a problem with ports as the laptop sees the Apple TV fine?
Any suggestions or tips would be greatly appreciated

Welcome to the Apple Discussion Forums.
To summarise and for clarity: You have set up your laptop itunes library and it works as it should with the tv, now you are trying to add your desktop and it doesn't see the tv.
First point: the Laptop is your primary library, you can only have one primary library and if you wish to sync from the desktop you will need to make that your primary library instead of the laptop. You will need to turn of syncing for the laptop and register the desktop with the tv for syncing first and then the laptop as a secondary (streaming only) library. If you are trying to use your desktop without de-registering the laptop it will only ever be a secondary (streaming) library.
You may have realised this and if so all well and good, but if not you might want to continue to establish your desktop as a secondary library and satisfy yourself that all is well before turning off your laptop and setting everything up again.
On the assumption you are setting up the desktop as a secondary library at this time, how far have you got with registering the desktop, have you successfully entered the pass codes, did the tv show in the device list at any stage. As a secondary library itunes will only show the tv in it's device list when that itunes library is selected as the source library from the tv itself, could this be why you are unable to see it in the device list.

My MacBook Pro was stolen last night. I need the serial number. It is not showing up on my devices list. My iPads and iPhones are. I have used it to to sync my phones and pads as well having it registered with apple. Any thoughts? Thanks

My MacBook Pro was stolen last night. I need the serial number. It is not showing up on my devices list. My iPads and iPhones are. I have used it to to sync my phones and pads as well having it registered with apple. Any thoughts? Thanks

Click here: https://supportprofile.apple.com/MySupportProfile.do
SIgn in with your Apple ID, the same one you used to access this support forum.
Hopefully, you will see a list of all the devices you registered with your Apple ID, including their serial numbers. Let me know how this works out.
Edit to add: If you enabled "find my imac" on your Pro, you ought to be able to remotely lock it, or even wipe its memory. Click http://www.icloud.com/ sign in with your Apple ID and click the big green "find my iPhone" icon (nevermind the name, it will find all your devices provided they're running Lion or iOS 5).
Then file a police report and nail the b*****d.

Apple TV doesn't show up in my iTunes devices list

Hey, I tried to post this question an hour ago but apparently my crappy 2.16 GHz intel 2 core duo iMac with 3 GB, 667 MHz DDR2 SDRAM can't handle anything else while it is pointing out in iMovie '09 that none of my HD video is stable enough to take advantage of the stabilization feature.
Anyway, here's my second attempt at seeking assistance for the most pressing of the many complications I am faced with as a Mac user.
I can no longer see my Apple TV in the list of devices in iTunes on my iMac. This happened after I downloaded the most recent software update for my Apple TV, and after my step-father-in-law hooked me up with a home entertainment system. I have noted below with "CHECK!" the tasks I have performed in my attempts to maintain a love affair with Apple:
Verify that you have the latest version of iTunes installed. CHECK!
Verify that you have the latest version of Apple TV software installed. CHECK!
Verify Apple TV is powered and properly connected to your television and you can navigate the Apple TV interface. CHECK!
Verify Apple TV is properly connected to your network and the network is properly configured. When configuring Apple TV, if you do not see your wireless network, exit the selection screen by pressing the Menu button then go back in and the software will rescan. DUMB THIS ONE DOWN, APPLE. HOW DO I VERIFY APPLE TV IS PROPERLY CONNECTED TO MY NETWORK? WHY NOT SAY, "CHECK THAT APPLE TV SHOWS UP IN THE iTUNES DEVICES LIST" AS A TROUBLESHOOTING OPTION WHEN SOMEONE SAYS THAT THEIR PROBLEM IS THAT THEIR APPLE TV DOESN'T SHOW UP IN THEIR iTUNES DEVICES LIST". THAT'D BE HELPFUL.
Verify network connectivity on Apple TV by playing a movie trailer in Movies > Trailers. CHECK (BUT *** IS THAT "BIG MAN JAPAN" MOVIE TRAILER ABOUT?)
Verify that the computer you are using can access the iTunes Store. CHECK!
If you're using Apple TV in a school or office environment, make sure Apple TV is on the same network segment as your computer (check with your network administrator) or else iTunes won't see Apple TV. NOT APPLICABLE
For more information on how to properly set up your Apple TV, see the Apple TV Users Guide. UH, I BOUGHT THIS THING 1.5 YEARS AGO. DO I NEED TO REALLY GO BACK TO THAT?
Restart iTunes (Quit or Exit and then reopen iTunes). CHECK!
Reconnect Apple TV to iTunes OH THANKS. THIS IS GOOD ADVICE. *** DO YOU MEAN BY RECONNECT APPLE TV TO iTunes?
If that doesn't address the issue, then:
Reset HOW?
Restart your computer. CHECK!
Rejoin network (wireless) and/or Restart your network router ***? HOW? WHERE TO I CLICK?
Reinstall iTunes OH SNAP! I'LL DO THAT IF NOBODY HAS ANY BETTER ADVICE.
If you have Mac OS X 10.5 (Leopard), click here for information on configuring Firewall. SHOOTSKIE, I WILL NEED TO GO BACK TO THE WEBSITE TO CLICK THAT LINK.
For Mac OS X 10.4 and earlier, make sure UDP port 5353 (Bonjour) is open on your firewall. If you use Windows Firewall, follow the steps here. SHOOTSKIE, AGAIN, NEED TO GO TO WEBSITE TO CLICK LINK, BUT I AM HOOKED UP THROUGH A WIRED CONNECTION DO I STILL NEED THIS STUPID PORT STUFF?
Otherwise, if you use other firewall software or hardware, check the software documentation on how to open UDP port 5353. IT IS SO COMPLETELY, RIDICULOUSLY LAME THAT "OPEN UP UDP PORT 5353" EVEN NEEDS TO BE PART OF THE INSTRUCTIONS FOR GETTING MUSIC FROM YOUR COMPUTER ONTO YOUR TV."
If you use Windows, try disabling services and startup items that may be conflicting. UHH, WHY WOULD I EVER HAVE WINDOWS? I SPEND 10-12 HOURS A DAY ON WINDOWS AT WORK, CRASHING MAYBE ONCE EVERY FEW WEEKS. I SPEND 30-60 MINS A DAY ON MY iMAC, CRASHING 1-2 TIMES A DAY. SERIOUSLY THOUGH, WINDOWS ***** TOO. TECHNOLOGY *****. PERIOD.

Hi everyone. I am typing here on my brand new 24-inch iMac. So far it's great! However, the issue I had with the Apple TV is unrelated to the iMac itself, and I wanted to let everyone know what the solution was to my Apple TV issue.
Until early this Sunday morning when I discovered this solution, my iMac would not sync with the Apple TV. This problem began after the most recent Apple TV software update. I neglected to mention in my previous posts that my Apple TV was connected to the Internet via an Ethernet connection.
Prior to the most recent software update, I believe that my Apple TV communicated wirelessly with my iMac and via an Ethernet connection to the iTunes store. With the latest Apple TV update, the sync between the iMac and the Apple TV does not work if the Apple TV is connected to the Ethernet. My solution was as follows:
1. Disconnect the Ethernet cable from the Apple TV. Do not reconnect.
2. Restore Apple TV to the factory settings. I'm not in front of my Apple TV at the moment but navigating through the Apple TV menu to reset the settings was fairly straightforward for me.
3. After resetting the factory settings and following the instructions, I was able to see the Apple TV in my computer's iTunes, but I was stuck with the super old software version from summer '07 when I bought this thing (i.e. before you could rent movies or watch anything in HD on the Apple TV).
4. Look for the software update on the Apple TV (again, fairly intuitive by navigating the menu on your TV) and download/install the latest update.
5. If your problem was due to having your Apple TV connected to the Ethernet, I think this should do the trick! It should now show up on your computer's iMac and it should automatically start syncing your iTunes content although I did have to direct it to sync my photos.
p.s. Does anyone know how I can let Apple know that this issue exists with the latest Apple TV update? The guys at the Genius Bar at the mall I went to in Pleasanton, CA couldn't find any notes in their knowledge database about issues with the latest Apple TV software update and I think it's important that Apple knows about this.
p.s.s. I think Apple should make all of us, their consumers, more aware of how to let Apple know about these issues because this issue was so frustrating and throughout the whole troubleshooting process I felt very helpless and would have felt so much more positive about Apple if I just had a forum in which I could let Apple know I was having this issue (above and beyond this user forum through which I ended up losing much of my iTunes album artwork after following one person’s advice).
So if that forum exists, please let me know and let's brainstorm as to how to get more people like me to be aware of that forum so other people don't experience the same frustrations I have experienced.
p.s.s.s. I haven't tried reconnecting my Apple TV to the Ethernet in my home. While it will probably be slower to rent and download movies wirelessly, I don't care that much as I'm thinking I will start renting movies through Netflix instead and just use the Apple TV to watch my homemade videos on my TV.
But I am curious, why does Apple charge so frickin' much to rent a movie on the Apple TV? $4.99 for an HD movie? Everyone who has NetFlix tells me it is sooooo much cheaper and very easy to use. And to be honest, this makes me mad. Not that there is a cheaper option for renting movies/TV shows. That makes me happy. What makes me mad is that Apple charges so much to rent a movie when it doesn’t benefit them and it doesn’t benefit me. I think Apple does a lot of good things, but I think being able to rent (or even better, to subscribe to) media that you can watch (almost) instantaneously in your home is the wave of the future and still relatively new. If Apple wants to make money off of this service in the long term, they need to start by offering movies for super cheap, even taking a loss off the price they pay the production companies if they have to, because right now it's still all about adoption (i.e. getting as many people as Apple possibly can to think about renting a movie or *please please* a TV show through Apple ).
So I guess I feel like it's a lose-lose for Apple and me. Through Apple, to rent a movie (or *please please* a TV show) I will pay much more than I would with Netflix. But if Apple can walk away with an untarnished reputation after creating a special headphone input into their original iPhone device to make extra money out of nothing, then maybe they can do no wrong and we just need to keep blindly giving them our moolah? Can somebody please let me know how I could get a better job or at least a raise so that I can give Apple all of the money they are trying to squeeze out of me?
p.s.s.s.s. I am soooo sorry Apple, but the other day when I was at your store looking for the Firewire adaptor I needed to transfer files from my Firewire 400 on my old iMac to my new iMac via the Firewire 800 adaptor, I just couldn’t stomach the huge markup. I imagine you guys make a ton of money by ridiculously marking up your accessories over what one could pay elsewhere.
I know the rest of your consumers are happy to pay $50 for buying the cable in your store and I would like to apologize right now for using your in-store computers to search for the alternative pricing which I found for $19.99. I don’t believe any of your other customers saw me doing this, but if they did, please accept my sincere apologies. In the current economic environment, reputation is everything and it would be unfortunate for all of us if the Apple masses felt they were being taken advantage of.
Wow, I think I’ve got some issues with Apple that I need to work out. Anyone know a good therapist?

When I bootup the icon for Elements shows up in orange. It changes to green only when I've gone to Finder and clicked on Elelments under the Devices list. This is a recent development. The icon used to be green upon bootup. Does anyone know why ?

When I bootup the icon for Elements shows up in orange. It changes to green only when I've gone to Finder and clicked on Elelments under the Devices list. This is a recent development. The icon used to be green upon bootup. Does anyone know why ?

I'm sorry to hear that.
I'm not affiliated w/ the developer, just a happy user that gave up fighting the apple podcast app a while ago. I used to have a bunch of smart playlists in itunes for my podcasts, and come home every day and pathologically synced my phone as soon as I walked in the door, and again before I walked out the door in the morning.
Since my wife was doing this too, we were fighting over who's turn it was to sync their phone.
Since I've switched to Downcast, I no longer worry about syncing my phone to itunes at all. I can go weeks between syncs.
Setup a "playlist" in downcast (ex., "Commute") and add podcasts to that playlist. Add another playlist ("walk" or "workout") and add different podcasts to that one.
Set podcast priorities on a per-feed basis (ex., high priority for some daily news feeds, medium priority for some favorite podcasts, lower priority for other stuff). Downcast will play the things in the priority you specify, and within that priority, it will play in date order (oldest to newest).
Allegedly, it will also sync your play status to other devices, although that is not a feature I currently use and can't vouch for. It uses apple's iCloud APIs, so to some extent may be limited by what Apple's APIs can do.

My iPod will not show up in the Itunes device list plus I get an error message

Hello!
My iPod will not show up in the Itunes device list plus I get an error message
" One or more devices is getting too much power from the USB wire" or sumptin like that.
I've tried this with two wires, so the problem is not there.
I reseted the iPod to factory settings but it didn't help.
Anyone??

- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another USB port and computer
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Bluetooth connection with jsr082 How can I get paired device list on phone?

Hi all,
Please anyone, who uses jsr082, help me.
First if i tried to get cashed or preknown device lists with function
discoveryAgent.retrieveDevices(DiscoveryAgent.CASHED);
or
discoveruAgent.retrieveDevices(DiscoveryAgent.PREKNOWN);
on a real phone(Nokia 7610) this functions return null, but I have paired devices (and one of them are active when I tried this app)on my phone.
Can you tell me it is a certification problem or what?
thank you.
Message was edited by:
vahear
Message was edited by:
vahear

I don't think Siri support for auto Bluetooth is official yet. It sort works in mine, a Fiat 500, but I have to use the home button on my iPhone to enable Siri, the voice command button on my steering wheel doesn't do it. I would say keep checking the Siri/iPhone page on apple.com for info on when auto kits will be supported.

How can I restore my iPhone 4's iOS5 backup without restoring iOS if the option to "Restore from Backup" doesn't appear when I right click it in the device list?

(Lengthy question, I know Let me explain.)
A few days ago, I decided to clear out the music on my computer. So, I copied everything out of iTunes to my external hard drive (podcasts, music, movies, tv shows, books, and apps) and deleted all that I could find, including the iTunes folder. I forgot that the iTunes library files were in there, and those went too; unsurprisingly, I was greeted with an empty library when I next opened iTunes. After adding all my files back from my external hard drive, everything's all good there - no lost files, everything seems fine. However, since my library is a "new" library, iTunes wishes to erase everything on my iPhone 4. Which is also fine, for everything except my apps. I'd really rather not lose all my application settings and data that are saved in my backup. But, I cannot just "Restore from Backup" by right-clicking my device in the list in iTunes, so... I haven't synced my iPhone since I did this, so all of my data is still on there, but it's in the backup as well. If I have to erase all iTunes content, I definitely have to be able to restore the backup over it since I don't want to lose all my settings and Springboard layout. I'd prefer not to restore iOS because I don't want to go from iOS5 to 5.0.1, nor do I have 8 hours to download the IPSW file on my super-speedy internet connection Any guidance on restoring my iPhone from its backup?

Here's an interesting bit: iTunes will let me restore my iPod touch from backup: it's still running iOS 4.3.3. I figured as much... there's backups showing in the Preferences -> Devices list for both devices (and even my old, long gone iPod touch 2G), but my iPhone (on iOS5) isn't giving me any such option. I remember I had to downgrade before to get the backup restored (something went haywire in the setup assistant, and I couldn't restore a backup from iTunes there)... If it was possible to go to iOS 5.0 rather than 5.0.1 I would just do the same thing again, but iOS 5.0.1 isn't an option. I attached a screenshot. Hopefully Apple can get this nonsense sorted out; I think iOS 5 might be the root of this, somehow.

Apple TV won't connect to iTunes and does not show up in my devices list in iTunes.

My older model Apple TV won't connect to iTunes and does not show up in my devices list in iTunes. I have two Apple TVs in my house and I can't imagine that this is part of the problem but I mention it just in case. My other Apple TV is brand new and it connects to iTunes just fine. I've tried most of the "fixes" and one says to Force Sync but I can't since Apple TV isn't in my device list. Another "Fix" said to Navigate the Apple TV to Settings --> Downloads --> Check for Downloads, but when I tried that there was no option for "Downloads" under the Settings Heading. I'm at a loss. Please help. Could this be an issue with too many authorized devices? We have three iPads, two iPhones, laptop, desktop, two Apple TVs, and an iPod and most of them are syncing the same music playlists and whatnot... have I run out of rope?

hi, just posting to everyone in general..its not you, or your apple tv, it is itunes.
ok, ive had the exact same issues for weeks now, as with everyone i had done the lastest upgrade and no longer could see/sync my gen 1 appleTV.........so, i removed the upgrade and went back to the prev version, even though it was showing in my prefs under appleTV, it still wouldnt show in the side panel under devices....i gave up.
This week i was determined to get it to work! So i started from scratch, totally removed itunes and started back with version 9 and upgrade each version from there, i had no luck, ic clicked find appleTvs but it wouldnt....however i just d/l version 9.2.0.61 and BINGO!. No sooner has it opened and up popped the side panel devices list, showing my appleTV..all ready to be synced etc. I immediately panicked of course haha..and set it all up and its working perfectly.
...Only catch now is that this older version will not be compatiable with my iphone, which i do keep music on...seems we cant win. grrrrrrrrrrrrrrrr this will be the same for all the latest apple products.
Apple needs to allow more than one version of itunes per pc OR perhaps they could get their act together and include all of the millions of APPLETV GEN1 owners in there latest upgrading..after all, THEY made the product and THEY do sell the movies/tv shows, perhaps they could stop making all the upgrade all about the music only!......on which i might add why not incluse movies/tv shows in icloud! yet another upgrade that should be included in the APPLETV GERNERATION 1!..yes we do still exist!
at the very least, im happy ive managed to get all my movies etc onto the apple tv, where ill keep them and from now on d/l directly onto my apple tv. I usually d/l to my laptop and then send them to the appletv but while trying to get all this sorted i did a test, i d/l a movie using my appletv hoping it would somehow let itunes "find" it and getting it to show up in my device list, but it didnt work, however it did sync/send the movie to itunes.. so at least i could save a back up copy.
good luck trying, as i said this has been weeks and this is the only solution ive found so far....and going through these forums its obviouse its itunes thats the issue, NOT Our apple tvs.

1st gen Apple TV not in devices list in iTunes

My 1st generation AppleTV is no longer showing in the devices list in iTunes on my Mac Pro. I have read several pieces of advice and performed the following long list of actions but I am still stuck and unable to sync my Apple TV. I hope someone has a new suggestion for me?
The AppleTV has had the computer removed from the connections setting. It has been rebooted and left on the connect a new computer screen with the numerical password visible.
The AppleTV can be seen visible in the iTunes of my Macbook Air running 10.8.3 and the iTunes version is 11.0.2. I have not 'clicked to setup' since my main library is on my Mac Pro that used to sync. I can ping appletv.local from my macbook air succesfully which returns an IP address.
My MacPro is running OSX 10.7.5 and iTunes 11.0.2 and one day the device failed to show in the devices menu. I cannot ping appletv.local from my Mac Pro but I can ping the IP address returned from the ping on my Macbook Air.
At first I removed the device from iTunes preferences and removed the computer from the AppleTV which allowed me to see the AppleTV on my Macbook Air but not my Mac Pro.
Secondly I used AppZapper to uninstall iTunes and reinstalled from a fresh download as r4ecommended here -> http://reviews.cnet.com/8301-13727_7-10329494-263.html I also used Pacifist to reinstall the Apple Mobile Device Service after removing the service as per the instructions here -> http://support.apple.com/kb/HT1747 My iTunes library is back as it was but my other devices were originally missing until I connected them via USB to re-enable the wifi sync.
I can see my shared libraries between my MacPro and my Macbook Air. I can also use Airdrop between them and can connect between them as usual. I have disabled the firewall on my Mac Pro just in case and I have no VPN or antivirus software that blocks any communication.
My network setup is a little unusual since I have my ISP router as the DHCP assigner connected to an Airport Extreme base station that acts in bridge mode to distribute a wifi network across my home. I then have a powerline adapter connected to the airport base station to send network around my home to places where wifi is weak. My macbook air connects to the wifi. My MacPro connects via a switch in my office to a 2nd powerline adapter. My AppleTV connects via a 3rd powerline adapter and can see the internet fine (it plays youtube videos for example). None of the network devices have any ports blocked on them and since the Macbook Air connects to the AppleTV as expected but the MacPro does not then I do not think it is network related.
So I can only assume there is something wrong with my MacPro being unable to recognise my AppleTV as an AppleTV rather than just another device on my network. Anyone else got any ideas of what to try on my MacPro to get it to recognise the AppleTV?

I am still experiencing this issue - can anyone help?
Since writing the above replies I have also tried to downgrade iTunes to 10.7 via these instructions -> http://arstechnica.com/apple/2013/03/how-to-downgrade-from-itunes-11-to-version- 10-7-on-your-mac/ but that did not work. iTunes worked fine but the AppleTV was still not in my devices list on my Mac Pro

Does anyone know how to get the ATV1 to appear in device list in iTunes?

I have been trying for hours to get my Apple TV to appear in the device list in iTunes. Every time iTunes updates I lose the connection, however, this time it will not reconnect. I have read through many of the questions/responses and tried almost all of them but nothing has worked. The Apple TV is connected to the network and can access the iTunes store without issue.
I just purchased $300 in iTunes cards so that I could download my duaghters favorite shows and now I have no way of playing them on my TV. I have a PC running Windows Vista, if that matters.
I would appreciate any help/advice that can be offered.

go to the settings menu on the appletv
unpair chain with the computer
let it do it's unparing stuff
repair with the computer
type in the code on the computer
let it sync as it see fit

How can I see my iPhone on the Shared devices list on sidebar of Finder ?

I have a Home Network Wireless-N based on a Linksys Broadband Router WRT300N. I have my MacBook Pro and my iPhone, my wife her MacBook, my son a Windows portable and still a Desktop Windows PC. The desktop Windows PC is connected via Ethernet cable direct to the Router, the other four devices connect wireless.
The problem is that I can only see the desktop Windows PC in my Finder's Sidebar on my MacBook Pro. Since all the other devices are connected in the wireless network with full access to internet, I suppose I should see them in the sharing devices list on the sidebar. Tried already to connect to server under Menu Go To without any luck. Someone knows why ? Thanks for some help.

The iPhone doesn't have a disk mode or wireless N capabilities.

TS1591 My iphone 5 is not showing up on the device list in Windows 7, but my ipads are

My iphone 5 is not showing up on the device list in Windows 7 but my ipads synch fine.

Hello dbar2530,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Best of luck,
Mario

ATV missing from Devices list: a slight variation

My aTV shows up in my iTunes Devices list ONLY when I tell the aTV to set up a new connection. The connection is always successful, and then the aTV vanishes from Devices, never to be seen again. I can successfully stream music, can view movie trailers over the internet with no problems, but I can't sync ANYTHING, particularly photos, because there's nothing in Devices. Also, every day, to start streaming music, I have to go to aTV menu, change source to aTV, then change source BACK to my PC, before it can find anything.
Setup: XP media center edition, everything is WIRED, Linksys router, both aTV and PC are connected to the same NetGear switch. I've made sure ports are enabled in firewall, but same behavior if firewall is completely off.
Any suggestions? (having read a lot of similar posts, I am NOT willing to dissasemble my phone, put it in a bag, tie a string around it, swing it around my head, and scream like a chicken)

My aTV shows up in my iTunes Devices list ONLY when I
tell the aTV to set up a new connection. The
connection is always successful, and then the aTV
vanishes from Devices, never to be seen again. I can
successfully stream music, can view movie trailers
over the internet with no problems, but I can't sync
ANYTHING, particularly photos, because there's
nothing in Devices. Also, every day, to start
streaming music, I have to go to aTV menu, change
source to aTV, then change source BACK to my PC,
before it can find anything.
Setup: XP media center edition, everything is WIRED,
Linksys router, both aTV and PC are connected to the
same NetGear switch. I've made sure ports are enabled
in firewall, but same behavior if firewall is
completely off.
Any suggestions? (having read a lot of similar posts,
I am NOT willing to dissasemble my phone, put it in a
bag, tie a string around it, swing it around my head,
and scream like a chicken)
yes I have the ExACT sae problem..bought the TV 2 days ago:
• cnnot see tv is itunes device list at all
• only see it when I disconnect and solicit a connection from tv/sources? ,,,
• can't see how to access my iPHOTO library
all else is very good.
will keep monitoring this thread.
G5 QUAD 8GB ram w/3.5TB + 2 x 15in MBPCore Mac OS X (10.4.9)

Apple TV not showing up in device list in iTunes

Apple TV stopped showing up in the devices list in iTunes when I tried to sync my movies, and iTunes froze in mid-sync. Since there is no "eject" button for Apple TV in iTunes, the only thing to do was to close iTunes. When I opened it up again...no more Apple TV under devices. Apple TV works as a stand-alone and I can purchase and view using controls in Apple TV, but I can't sync iTunes with Apple TV, so all my previous purchases are stuck in iTunes until I can sync again. I have tried all the work-arounds suggested by Apple. This is my second Apple TV. The first one did the same thing before the returns deadline kicked in. Hey Apple!! Wake up and fix this!!! If I can't sync with iTunes then I am not putting any money into movie rentals or purchases!! This is costing YOU $$$$$$$$!!

I had this problem and tried most of the suggested solutions. I could ping the ATV, so I had not network problems. Finally, this is the suggestion that worked for me (Windows 7 user running iTunes 9.1.0.79):
- power off the ATV
- open iTunes on the computer;
- ensure "Share my library on local network is enabled in iTunes (Edit--Preferences--Sharing);
- power on the ATV;
- go to "Add Shared iTunes Library" on the ATV (Setting-->Computer menu, second line of the menu) which puts up a new passcode on the screen;
- DON'T proceed with inputting the passcode number to add the shared iTunes Library, but instead press "menu" button on ATV remote to exit the "Add Library" function and return to the ATV setting menu;
- this step seems to wake up the ATV<-->iTunes connection and at this point the ATV device reappeared on iTunes!;
- on the ATV (Setting--Computer menu) I was then able to connect to the nominated iTunes library (top line of the menu) and enter the passcode required by that screen.

I have removed my iPhone from icloud and it is no longer on the device list however I can still see it in icloud settings

I have taken my smashed (unusable) iPhone into apple for repair today and followed their instructions beforehand, removing the phone from icloud through my PC. However the guy at apple could not do anything as he said it was still connected to i cloud. On checking my account, my phone is no longer on the device list but can still be seen in icloud settings. He was stumped and asked if I had set up another apple id and maybe forgotten about it (I definitely haven't, I've had the same account for 6 years,) his other explanation was a technical glitch. I'm now stuck with a broken phone and a £60.00 a month bill and also pretty annoyed about the wasted 3.5 hour round trip. Any ideas please? It would be much appreciated

Hello
Try restoring the device and setting up as new.
If it is still shows an iCloud activation lock, then it's on an iCloud account
The wrong device was removed from an iCloud account.
Check any other Apple IDs you might have at
iCloud.com
Get signed into them and remove that device.
I wish this was the first time I seen this.
Best of Luck

Device list

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