Device Manager doesn't show AMD Radeon Graphics

My Pavilion dm4-3002sa has dual graphics, Intel[R] HD Graphics Family and AMD Radeon. Earlier this year AMD Radeon disapeared from the Device Manager and since than Laptop has only used Intel Graphics.
I have done clean install of an Operating System, Windows 7 (64bit), but the AMD Radeon doesn't show.
Does this mean that the card has failed, and if you have any suggestion, it would be appreciated.
On different, probably unconnected subject, the laptop is very hot at the top left corner. Would this have something to do with dust blocking the vents, and if so, does anyone have any suggestions?
With thanks.

Hello @draganmikki ,
Welcome to the HP Forums!
I understand your AMD GPU is no longer showing up on your notebook.
Have you tried showing the hidden devices in Device Manager and checking the Other Devices section to see if a "Display Adapter" is listed? This could be the card missing drivers. I would suggest updating the chipset drivers, and then uninstalling the Intel GPU. Once uninstalled reinstall with the download from our website. After the Intel card is installed, run the 7470m installer.
You can find the drivers for your notebook here: HP Pavilion dm4-3002sa Notebook PC Drivers.
Regarding the heat, try this: Reducing Heat Inside the PC to Prevent Overheating.
If the card is still not detected, you're most likely looking at a hardware issue. I would suggest calling HP Phone Support for service options if this is the case. You can contact HP Technical Support at 1-800-474-6836 in North America. For all other regions click here.
Hopefully this helps!
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

Similar Messages

  • Device Manager Doesn't Show Speakers

    I used my device manager to disable my speakers and mic about two months. I figured I could easily enable them when I was done with what i was trying to do. When I went back to my device manager, my speakers and mic were not there. Now when I put my cursor over the sound icon (with the red "x"), it tells me "No Audio Output Device is Installed." Many people have told me to install drivers, that doesn't work. Some say i should uninstall my audio from the device manager and restart my computer, but my speakers DO NOT appear AT ALL in my device manager. Where did my speakers go?

    In Device Manager have you tried View,and select 'Show hidden devices' to see if they show up?
    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
    **Click Accept as Solution on a Reply that solves your issue to help others**

  • Satellite M305 - Device manager doesn't show webcam

    I would frequently disable/enable the camera in the device manager. However, now I cannot find it. Anywhere. I go to Device Manager and there is no Imaging Devices icon, it's like it's disappeared. I don't know what to do. :( I've tried Showing Hidden Icons, downloading the software again, etcccc.
    I really need help.
    Thanks for your time!

    Hi
    The webcam should be listed in device manager under the point: imaging devices/ USB video device.
    This means the Chicony webcam.
    I wonder why its not listed even though its disabled usually it should be listed but marked with a red cross.
    Try to install the Chicony webcam software from the Toshiba driver page
    The webcam should be recognized again
    PS: before you would install the software, remove it firstly in control panel -> software and reboot the unit.

  • Unable to Launch Adobe Premiere Pro CS6 using High-Performance on AMD Radeon Graphic Card

    I have been unable to launch Adobe Premiere Pro since installing it with the error message "Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again"
    Here are my specs:
    Lenovo Ideapad U400
    Windows 7 (64bit)
    Intel i5 2.5 ghz processor
    AMD Radeon 6470M graphics card
    The only occasion during which I have successfully launched Premiere Pro was after reverting to the default graphics card on my computer and uninstalling AMD Radeon, otherwise, I have tried to change Premiere Pro to run on High-Performance on Catalyst Control Center to no avail, I do not wish to revert to the Standard Graphics Card as it slows down my computers performance one hell of a lot, neither do I wish to have to constantly uninstall and reinstall my AMD Radeon Graphics Card when I use Premiere Pro. Thank you for your time.

    Update:
    - with Intel (R) HD Graphics Card disabled, Catalyst Control Center reports that no AMD Graphic card is installed
    - using Device Manager under Control Panel, AMD Radeon 6470M was verified to be up-to-date
    - Premiere Pro works so long as I disable the Intel card before launch, however, I re-enable it upon startup to get rid of the 800x600 resolution
    - AMD Mobility Radeon Driver Verification Tool is unable to verify and update my driver, refers me to lenovo to update it.
    - My graphics card is up-to-date as verified by lenovo
    - Intel (R) HD Graphics Card now up-to-date
    - Display currently mainly using Intel (R) HD Graphics Card (Possibly why it caps resolution at 1024x768 when disabled) I'm not sure how to switch the main Graphics Card used, Catalyst Control Center doesn't seem to have the option.
    - when disabled, computer reverts to vgasave instead of Radeon
    - Disabling Radeon does nothing to existing display
    - After updating my Intel card, Catalyst Control Center reported CCC was not supported by the current display adapter
    - CCC worked after rolling back Intel card
         From what I infer, I believe the problem to root from my intel card being the main card used, if there is anyway to switch my radeon card to the default instead of the Intel card, do tell me, I believe this may solve the problem, I apologise for troubling you guys, and I'm starting to feel that I shouldn't be troubling Adobe with my problem with AMD, this discussion is probably really out of place but I hope it will help out others with a similar problem.

  • AMD Radeon Graphic Card 8670 not working on my Pavillion 15 notebook n259tx win8.1

    i recently purchased the above notebook and tried to play some games but i am getting error that my graphic card drivers are either not installed properly or they are missing altogether, i had installed drivers from AMD's autodetect driver tool. Earlier i had installed AMD drivers from windows update but the problem still exists. In the game i am getting memory insufficient error, unable to change graphics and display settings. Game crashes giving me error message as to update my AMD graphic drivers.
    My notebook specs are-(dxdiag)
    System Model: HP Pavilion 15 Notebook PC
    BIOS: F.42
    Processor: Intel(R) Core(TM) i3-4010U CPU @ 1.70GHz (4 CPUs), ~1.7GHz
    Memory: 4096MB RAM
    Available OS Memory: 4026MB RAM
    Display Devices-
    Card name: Intel(R) HD Graphics Family
    Manufacturer: Intel Corporation
    Chip type: Intel(R) HD Graphics Family
    Display Memory: 1792 MB
    Dedicated Memory: 0 MB
    Shared Memory: 1792 MB
    Render-
    Card name: Radeon (TM) HD 8670M
    Manufacturer: Advanced Micro Devices, Inc. Chip type: AMD Radeon Graphics Processor (0x6660)
    Display Memory: 3836 MB
    Dedicated Memory: 2044 MB
    Shared Memory: 1792 MB
    I tried changing settings through BIOS setup, but no such (Advance/Display)setting were available??
    I tried setting the app to high performance too through 'Configue Switchable Graphics' option but no success.
    Please tell me which drivers i need to install or what i need to do to work my AMD Radeon Card.
    This question was solved.
    View Solution.

    Hi DevangS,
    If you are using GTA 4 then that would actually be the problem. According the PC System Requirements for GTA 4 it is only compatible with Windows Vista and Windows XP. Also the game requires a minimum of a 1.8 GHz processor and your model only has 1.7 GHz. You are trying to run an older game on the wrong operating system with hardware that doesn't meet the requirements for the game. Changing the BIOS or the NET framework isn't going to help with this issue.
    Please click “Accept as Solution ” if you feel my post solved your issue.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Thank you,
    BHK6
    I work on behalf of HP

  • My iPod and iPhone are not recognized in Windows 7 iTunes. I've reinstalled iTunes and restarted windows. Now iPod briefly displays, then device manager mass storage shows a yellow exclamation point. iPhone doesn't display in iTunes at all. Please ad

    My iPod and iPhone are not recognized in Windows 7 iTunes. I've reinstalled iTunes and restarted windows. Now iPod briefly displays, then device manager mass storage shows a yellow exclamation point. iPhone doesn't display in iTunes at all. Please advise

    Try Andrei Cerbu's post here, JF Fourie's post here, or see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, forcing a driver update. See also TS1363: iPod: Appears in Windows but not in iTunes.
    tt2

  • I have upgraded my MacBook Pro 15 late 2011 to 8Gb RAM, now when I go to about this mac in it more info it doesn't show AMD graphics card as it used to before, it just show  Intel HD Graphics 3000 512 MB is that a problem that I need to worry about?

    I have upgraded my MacBook Pro 15 late 2011 to 8Gb RAM, now when I go to about this mac in it more info it doesn't show AMD graphics card as it used to before, it just show  Intel HD Graphics 3000 512 MB is that a problem that I need to worry about?
    and in system report >> hardware >> Graphics/Display >> it shows both grafics card listed.

    Some Mac's when the RAM is increased the Intel HD 3000 integrated graphics will bump itself up to the higher video RAM it takes, this seems to be what occured.
    It also means the dedicated graphics card will be used less, but only so slightly less.
    You obviously still should have both, you can test this by turning off Graphics Switching in Energy Saver, that will use the decicated AMD card all the time.
    You can also run Cinebench and compare the scores here
    Mac video card performance

  • Device center doesn't show "config" options

    LMS 3.2.1 device center doesn't show options related to config management, only "Tools" and "Reports"

    If that's the case, then the database entries must still be pointing to an old version of RME.  The application registration and database records must match exactly for task entries to show in Device Center.  You'll need to open a TAC service request (use the Open Service Request link in the Actions panel of this thread), and TAC can walk you through the procedure to modify the database records to point to RME 4.3.2.

  • Device Control doesn't show Firewire & I can't communicate with my AJA IO

    Device Control doesn't show Firewire & I can't communicate with my AJA IO
    Posted: Aug 1, 2006 9:10 AM in response to: Patrick Sheffield
    Click to reply to this topic Reply email Email
    I've seen one other post about this and I've tried the responses to it: trash prefs, rebuild permissions, reboot the computer (let it rest and uplug), trash quicktime receipts and reinstall, uninstall AJA software and reinstall.
    The only thing I haven't tried is reinstalling my OS.
    I'm on FCP HD.
    I can capture and print to tape as an uncontrollable device. But I need to edit to tape tomorrow using the RS-422 to my digibeta deck via the AJA IO. It has worked in the recent past (last month), but in the past two weeks I can't control my deck.
    Also, I get the message "This computer does not have any serial ports required by this protocol" when I try to set up a new RS-422 AV device control setting.
    Help!

    Jerry, I can't thank you enough. I still have a few hairs left on my head thanks to you.
    I downgraded my AJA firmware and that did the trick.
    I had been on the phone with AJA last week tryingto fix this problem and we had tried everything except that. You know, the trash quicktime receipts, trash prefs, hard re-boot, etc.
    They were stumped and finally decided it was a Mac problem not an AJA problem. Ha! (Very nice folks though.)
    Your's was an answer I didn't find anywhere else in all my searching of forums.
    Thanks again!

  • When I try to boot my macbook pro the startup manager doesn't show any drives. How can I solve this issue?

    when I try to boot my macbook pro the startup manager doesn't show any drives. How can I solve this issue?

    Please confirm what version of OS X you are running - I doubt it is the ancient OS 10.1 !

  • Am told firefox is already running , but task manager doesn't show it

    am told firefox is already running , but task manager doesn't show it. I installed Firefox 3.6.10 on a new computer (win 7 home premium), deleted the profile given and copied my old profile in its place (win vista premium). I get the above message and am told to close the existing process, or restart the system. Can't close and restarting doesn't help. Please solve this for me, i so don't want to use Internet Explorer

    g'day people... a dude called "moopenguin32" showed me the way... alleluia
    1. Copy your Firefox shortcut (what you click on to open Firefox) to the Desktop.
    2. Right-click on it and click on Properties.
    3. Go to the end of the text in the "Target" field. The end will say: firefox.exe"
    4. Enter a space followed by: -profilemanager
    5. The end result will look something like this: "C:\Program Files\Mozilla Firefox\firefox.exe" -profilemanager
    6. Click OK to save the settings.
    7. Double-click on the shortcut you just changed.
    8. Delete the profile listed. It shouldn't matter that you're deleting it because you're trying to restore a profile anyways. You should have the profile you're trying to restore saved elsewhere.
    9. Close the profile manager.
    10. Start Firefox using your regular shortcut. Firefox should open properly. Close Firefox.
    11. Now to restore your profile, open the profile folder you have backed up and copy the contents of it rather than the actual folder.
    12. Go to your existing Firefox profile and open it.
    13. Delete the contents of the existing Firefox profile.
    14. Paste the contents of the Firefox profile that you're trying to restore (the one you copied in step 11).
    15. Open Firefox and everything should be there (including your extensions).

  • Sat P105-S2036 WinVista Device Manager does not show Tbios device

    The label on the bottom of the laptop says the Model Number is PSPAOU-1W2036. I have had it for about 2 years. During this time till 2 days ago, it ran factory installed Windows XP MCE just fine. Device Manager had always showed Tbios as a device.
    During the two days starting 3 days ago, I successfully upgraded the operating system to Windows Vista Ultimate. Everything works fine except Device Manager no longer shows Tbios device.
    I am not able to find any Tbios WinVista driver at Support.Toshiba.com for all listed Satellite P105 models.
    What does Tbios do to serve what purpose?
    Is Tbios required for WinVista? If so, how may I find the driver to install.
    THANKS for an answer in advance.

    The label on the bottom of the laptop says the Model Number is PSPAOU-1W2036. I have had it for about 2 years. During this time till 2 days ago, it ran factory installed Windows XP MCE just fine. Device Manager had always showed Tbios as a device.
    During the two days starting 3 days ago, I successfully upgraded the operating system to Windows Vista Ultimate. Everything works fine except Device Manager no longer shows Tbios device.
    I am not able to find any Tbios WinVista driver at Support.Toshiba.com for all listed Satellite P105 models.
    What does Tbios do to serve what purpose?
    Is Tbios required for WinVista? If so, how may I find the driver to install.
    THANKS for an answer in advance.

  • AMD Radeon Graphics Card Not Found! Please Help HP Envy M6...

    When I head into device manager, it shows that I have only an Inter (R) HD Graphics 4000 graphics card even though the laptop is said to have an AMD Radeon built in... I've upgraded my version of Windows but it doesn't make sense, why does this driver go away? I've reinstalled every driver there is for the AMD series... I can't get my laptop to detect the graphics card, has anyone had this problem? I've seen this on threads too but the answers weren't helpful at all because they just redirected the user with a link to another thread which isn't relating to a graphics card. Is there any way I can fix this so my laptop can detect my graphics card? 
    Note: When I run AMD's 'automatic driver checker', it CANT EVEN DETECT IT ... Please help me, there's just one too many problems with this laptop aside from the fact that it overheats like crazy.
    Thank you,
    Shehryar.

    This is the picture that I've taken, you can see that the Intel HD Graphics 4000 is indeed there however, I found an unknown device at the bottom. There is NO information of this device, here is the 'info' for the unknown device: 
    Device type : Other
    Manufacturer : Unknown
    Location : On PCI Express Root ComplexUpdate driver will not work. I'll look for more but that's really it... Thanks Shovon_Khan! 

  • I use Firefox to access the internet-but when I go off the internet but don't shut down, then go back on Firefox it won't open because "it is already running". Task Manager doesn't show that it is operating so I can't shut it off. What to do?

    It is in the question but to repeat.
    1. When I go online I use Mozilla Firefox
    2. While I am doing other work, I usually close the internet.
    3. If I go back on the internet and click on Mozilla it won't come up, stating that "it is already running".
    4. Despite that, when I open Task Manager, it doesn't show that it is running so I can't shut it down or open it.
    5. If I log off or shut off the computer, then after I log in or reboot the computer, I can open Mozilla.
    Thanks from a Mozilla fan.

    See "Hang at exit":
    *http://kb.mozillazine.org/Firefox_hangs
    See "Firefox hangs when you quit it":
    *https://support.mozilla.com/kb/Firefox+hangs

  • Equium P200D PSPBNE: device manager does not show the DVD-RW DVR-K17A ATA DVD/CD

    Hello experts out there i need urgent help!!
    My Equium P200D all of a sudden it decided to show the DVD/CD Drive in device manager as no longer working due to a corrupt driver??
    I am running Vista Home and despite deleting the drive and trying to update the driver nothing seem's to work can anybody help i am getting to the point of throwing it out of the window.
    Regards
    Stephen

    Hi dude
    This issue is known to me it happened to me too
    The problem is you Windows registry!!!
    One registry entry is corrupt and therefore the CD/DVD ROM does not work as I should.
    So what to do.
    Firstly remove the driver from the device manager. Just simply delete it.
    Then access the registry and and remove the Upperfilters and Lowerfilters values completely from the following registry key:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
    Then reboot the notebook.
    Check it out

Maybe you are looking for

  • Problem calling a method which takes a parameter from a table

    Hi guys, I'm very new to jsf and hope you can help me out. On my page i'm generating a list, which is working fine. now i want to add some commandLinks to the list entries. on click, i want to execute a bean method, which takes a parameter from the l

  • Gurus, what exactly is the purpose of this NLS_LENGTH_SEMANTICS para?

    Gurus, it would be greatly appreciated if you could also explain what the exact purpose of this NLS_LENGTH_SEMANTICS parameter and what "LENGTH SEMATICS" mean? I read some posts in this Forum and got some idea but still don't get the REAL PURPOSE of

  • Report on what actually been PGI'd

    Hi I am seeking a report which shows what has actually been PGI'd ? actually Goods Issued with Qty and value? thanks

  • Help window opens when spacebar used

    When typing in browser and the spacebar is used foxfire opens a new help window. This has made me close a window for every space./

  • Inconsistency with address

    Hi all, After succesfully finishing a time based reduction scenario, including postprocessing, I get the error "Inconsistency with address (Address doesn't exist 25205)" when using SU01. An earlier thread mentions note 450176 (Correction report for t