Device manager reporst issue

i recently purchased officejet pro 8610. I followed all instructions . My OS is Windows 7 32 bit (all updates cuurent). My device manager shows OTHER DEVICES, HP Officejet 8610, drivers not installed (code 28), i made several attempts to UPDATE DRIVER, nothing found or available. This bothers me to know there is an issue : i do not wish to ignore it. I want it resolved without disabling it. what to do ?

Hi,
Follow the tool below to obtain the latest drivers:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-122330-1&cc=us&dlc=en&lc=en...
By selecting Download from this tool follow the steps on screen and check if that may resolve the problem.
Hope that helps,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

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    Say thanks by clicking the Kudos thumb up in the post.
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