Device manager says that the iPod driver cannot be found
Hey all,
Recently my computer wasn't recognizing my ipod nano 6th generation. When I looked into the driver issue, I saw the following image. It looks like the Apple Mobile Device driver is working fine, but iPod driver under "other devices" is not working. When I click to manually update the driver, the computer tells me that windows cannot find a driver that supports the device. Any help would be appreciated.
Hello, egiles87.
Thank you for visiting Apple Support Communities.
If your device is not recognized by iTunes, I would recommend the steps in the article below. Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > Windows Vista, Windows 7, and Windows 8 > If the Apple Mobile Device USB Driver is not listed > Step 5 > If only Apple iPhone, Apple iPad, or Apple iPod appears.
iPhone, iPad, or iPod touch not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H.
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