Device manager shows device but installation CD can't find a Creative prod
Well, I suppose that the title of this thread says it all. My device manager recognizes the Creative product I have in one of the PCI slots, but when I insert the CD to install all of the programs I get an error message that reads "can't find a creative labs product on the system". Why would the computer be able to detect the device but not the CD? I've tried uninstalling and reinstalling the device but that doesn't help.
The kicker is, my sound card worked just fine two weeks ago and I've not changed anything in the system.
I did a search on this topic and other people have run into the same problem but there weren't any solutions posted. I'd really appreciate ANY help as this is a VERY frustrating problem.
this is the glitch I think I had when I installed my XFI Platinum. I followed the instructions by loading all the hardware BEFORE loading any software. So now the card and the bay are installed and I boot up. The instructions tell you to cancel installing hardware at this point. The instructions say to put the CD in and install the software. Like I usually do I do a Custom install. Incidentely it only leaves out a few software options like the Volume Panel and some other stuff I didnt feel I would want. So when I put the disk in the first of 4 items as I remember it was the XFI software which is the mode changer and panel software and more. This is where I got the message you got so I skipped to the next item to install.
I loaded the next item which was I think the media player and then I didnt load the next 2 because I didnt want them. AOl on my desktop and something else.
So I figured it may have loaded drivers at this point but not the software because the card officially was in the system yet. So I rebooted.
When it rebooted It detected the Card and a couple of other devices I think at this point.
So obviously I figured that now the software would load since the card was officially recognized. I put the CD in and selected the first option and it then loaded the XFI software.
Yea this is the one thing I found in the installation as a little confusing and not documented.
Maybe this will help you.Message Edited by Crashman on 05-25-2006 2:3 AM
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Shows a upload not finished can't find it ?
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