Device not charging

device not charging

Using the battery level meter in this manner is comparable to using your car's fuel gauge to calculate miles per gallon. The only thing that matters is the total amount of operating time from full charge to auto-shutdown.
Use the wall-mount charger that came with the iPad and charge overnight.  Admittedly the labeling is hard to read but, if you use a magnifier and squint your eyes, you'll see "Output 5.1V, 2.1A."  The symbol between volts and amps is the symbol for DC.  Do NOT use an iPhone charger.  Do NOT use an iPod charger.  Do NOT use a computer's USB port.  Then, operate it normally until auto shut-down (ignore any low level alerts that may appear).  An irony is that doing that test to determine the total operating time is also the exact procedure necessary to calibrate the battery level meter.
I'm not claiming that you do not have a problem.  I am stating, however, that we don't yet know whether or not a battery problem exists.
According to Apple:
Use Your iPad Regularly
For proper reporting of the battery’s state of charge, be sure to go through at least one charge cycle per month (charging the battery to 100% and then completely running it down).
Elsewhere, Apple elaborates and explains that two half-discharges (or four quarter-discharges, etc.) equals one full discharge.

Similar Messages

  • Not charging Ipad mini

    My Ipad mini will not charge.  It is not the cable nor is it the charger.  My daughter has a Ipad mini also and have checked all components against hers.  All work perfectly fine when connected to her Ipad but do not when connected to mine. the only difference between the two Ipads is the software versions.  I religiously update mine while she is still running 6 point something.  I get an indication onscreen my Ipad stating that  "This accessory may not be supported" when utilizing both her wall charger, cable and changing to my charging accessories!  This is not the case when connecting those same accessories to her Ipad.  The battery symbol on her Ipad has the lightning bolt appear over it signifying charging!  My line of thought is that the port is somehow damaged.  Any others know of another possible diagnosis to this dilemma?

    Hello, Helopilot_Las_Vegas. 
    Thank you for visiting Apple Support Communities. 
    I would recommend making sure the charging accessories are Apple branded or certified.  This could be the cause of your device not charging and presenting an error as you are on a newer iOS.  If they are Apple branded or certified, try the attached troubleshooting steps below. 
    Resolving issues
    If your battery doesn't charge, or if your device shows a low-battery image, black screen, or "accessory not supported" alert, follow these steps.
    Inspect the connector at the bottom of the iPad:
    Make sure that there are no bent pins in the connector.
    Make sure that the connector is free from debris.
    If there are bent pins or debris, please contact Apple Support.
    Otherwise, continue troubleshooting.
    Make sure that the outlet you're using works.
    Make sure that the Apple USB cable and Apple USB power adapter work.
    Plug the device in to power and let it charge until your device turns on. This could take between 10 and 30 minutes. If you don't have an Apple USB power adapter, try connecting to a computer's high-power USB 2.0 port (not a keyboard). The computer must be on.
    If the device still exhibits an issue, try turning your device off and then on again while connected to power.
    If the issue persists, please contact Apple Support.
    iPad: Charging the battery
    http://support.apple.com/kb/ht4060
    Cheers,
    Jason H. 

  • My new Ipad 2 wifi does not charge and itunes does not find my device when pluged into my pc

    My new Ipad 2 wifi does not charge and itunes does not find my device when pluged into my pc. Help

    You should probably start here and go through all of the troubleshooting steps and then report back if you are still having problems.
    http://support.apple.com/kb/TS1538

  • Ipod shuffle 4th generation device not shown on itunes, not charging. Seeing red light when connecting to USB charger for a few seconds, then nothing. How to fix this?

    My ipod shuffle 4th generation was working fine for a few months. My son then bit the USB charger. I bought a new USB charger, but the shuffle is not charging and not showing up under the devices in itunes. It also doesn't appear in my windows under my computer. Just to note. I also have a new ipod touch. I am able to charge that fine on the same computer using the USB charger. The device (Ipod touch) does show up in windows and in itunes. The shuffle doesn't show in either place.
    I have tried to use the apple support page. I went through each step. I made all of my USB drives not shut down, I had my computer on all night to try and charge the shuffle. All I see is a red light that appears on the shuffle for a few seconds when I first connect the USB charger to the computer. Then, nothing. Since this was working a bit ago, I don't think that I have a defective shuffle. The USB charger is brand new, I just picked it up yesterday from the apple store. I have the short one, and the longer cable as well.
    Any help that you might be able to give to me would be much appreciated. My daughter is missing listening to her music. Thanks!

    Instead of "charger," you should call it the "USB cable" to avoid confusion.  When started reading your post, I was thinking, how can your son break a USB power adapter (the "charger" that plugs into a wall socket) by biting it...
    Since you got the product with the two USB cables at the Apple Store, you have the right replacement (some third-party replacements are for the 2nd gen shuffle and do not work with the 4th gen shuffle).  Make sure you are completely inserting the plug into the headphones jack.  The fit may be tighter than expected, since the connectors are new.
    http://support.apple.com/kb/TS3572
    If you tried both of those cables, it would be unlikely that you got two faulty cables in one package.  If a new USB device has been added to the computer between the time it worked with the old cable and now, there could be a problem on the USB bus (such as not enough power or a device conflict). 
    As a test, you should shut down (power off) the computer and disconnect all USB devices (including any hub), except for standard keyboard and mouse (if used).  Do this to reset the shuffle
    http://support.apple.com/kb/ht1655
    Start up computer, run iTunes, and connect the shuffle by itself to a direct USB port on the computer.

  • My 3GS will not charge. I have tried it from my computer and from a wall socket. I also have tried another computer and a different cable with no luck. My computer doesnt see the device either. I havent had any issues until now. Any ideas?

    My 3GS will not charge. I have tried it from my computer and from a wall socket. I also have tried another computer and a different cable with no luck. My computer doesnt see the device either. I havent had any issues until now. Any ideas?

    bring it to Apple for battery diagnostics.

  • My iphone does not charge or show up as a device in itunes when i plug it into my computer

    I've never had a problem connecting my phone to the computer, but in the last two or so weeks I have been unable to sync or charge my iphone 4 through my MacBook Pro (OSX). The phone does not charge and it does not show up in the "devices" section of itunes. The cord charges through an AC adaptor with no problems and my USB ports all work fine. I have done everything suggested so far, including deleting podcasts, restarting my computer, restarting the phone, uninstalling and reinstalling itunes... I'm not sure what else to do. Any suggestions would be very welcome!

    I removed the AMDS as part of the instructions for completely removing itunes. Nothing changed unfortunately. I don't understand why it is happening!
    I have already checked for lint, etc as you suggested, but don't have another USB cable on me at the moment. I'll be returning home tomorrow so will try then, but I would have thought the cable was fine as it still charges the phone through an AC adaptor fine. Thanks for the suggestions!

  • My iphone 4 is not charging and when I connect it on the pc it says device not recognized!!pls help!!

    Hello guys!!Pls help me if someone knows what should I do.my iphone was working perfectly so far but a couple of days ago it stopped charging.its not charging neither with the a/c adaptre nor with the usb through my pc.it says device not recognized..today I had my iphone switched off and tried to see if it was charging and actually it was!but it didnt show that it was actually charging(the battery icon with the bolt didnt appear..but after 3 hours it was fully charged..but this happens only when its awitched off..so i cant connect on itunes and i cant charge it while its turned on!!if someone knows pls help!!!!!!!!!!tnx a lot guys!!!

    I actually had the same problem here you just have to change the cable, i dont know exactly why but i think its because when you have your phone swithced of then it doesnt need more electricity so if a little pass then you can charge it for a while and then the iphone will automaticly open again,, so just go an buy a new cable nothing to scared of

  • Iphone 3gs is not charging nor detected by i tunes and computer shows 'One of the USB devices attached to this computer has malfunctioned and windows does not recognize it'

    Hello evi one .. My iphone 3gs is not charging and is not recognised by itunes .whenever i attach my iphone to my computer,it displays a message 'one of the USB devices attached to this computer has malfunctioned and windows does not recognize it ' . :-(  it do charging sometime with charger but does'nt by computer . kindly please tell me the solution .. thanks

    As I said above, some of the new lightning cables have been known to be causing problems for some users.  Have it replaced if at all possible by bringing it into your local Apple Store's Genius Bar.
    B-rock

  • IPhone / USB devices do not charge when lid closed

    I recently noticed an issue with my Macbook Air 13" (late 2010).
    Previously, when i plugged in my iPhone when the Air's lid was closed, the phone would charge.
    Now recently, when i plug the iPhone in whilst the lid is closed (in sleep mode), the phone does not charge...  what could have caused this, and how do you fix it?

    Thanks for your input vestan,
    however it does still seem odd. does anyone have any further explanation on this. something a little less ambiguous perhaps.
    i know many people who rave about the ability to charge devices whilst their macbook is "off".  (By off i mean the lid is closed. This is what most people do when they are finished working, so i don't know the right terminology for what power state my Macbook Air is in during this time)
    Can someone please clarify how to get this to work. Must be a power setting?

  • IPod Classic not charging or showing in coputer devices/iTunes

    When I connect my iPod classic (120Gb) to my laptop it no longer shows under the computers devices.
    The screen of the iPod shows "Charging. Please wait...". However, it does not charge. I have tried connecting the iPod to other computers to charge and with other USB connectors but there is still no difference. HELP!!

    Hello Aideen,
    And welcome to Apple Discussions!
    So you have tried using a different USB cable as well as plugging the iPod into different USB ports on your computer? Have you tried resetting your iPod with it connected to your computer? To do this, toggle the hold switch on and off, then press and hold the Select (Center) and Menu buttons together until the Apple logo appears. Try more than once if need be.
    Otherwise, have you considered uninstalling iTunes and all Apple software on your system and starting from scratch? Here are instructions if need be.
    http://support.apple.com/kb/ht1925
    What happens when you force the iPod into *Disk Mode* using the instruction in this Apple support document?
    http://support.apple.com/kb/ht1363
    Does it appear in "My Computer" at least as a mounted drive? If so, try reformatting it using the tools provided by windows?
    http://www.methodshop.com/gadgets/ipodsupport/erase/
    B-rock

  • 80gb Classic won't sync or charge; "USB Device Not Recognized"

    I have an 80gb classic, and a 5th gen. 30gb ipod both with the same issue. I recently rebuilt mine and my husband's computers with new MB's and Processors. I reformatted the HDD's and then installed all necessary drivers and the like along with the newest itunes 9. My ipods had no previous problems and worked like a charm 5 mins earlier.
    I hooked them up to my computer and windows came up with an error message saying "USB Device Not Recognized...one of the usb devices has malfunctioned and windows does not recognize it." I put in my other ipod, same error message.
    I have tried everything to fix this including, unplugging all usb's but ipod and trying all usb ports, reinstalling usb drivers, switching to 1.1, uninstalling itunes completely and using older versions 5-8, wiping OS and installing vista instead of XP, putting ipod into disk mode, resetting ipod numerous times, among some other things. This error message comes up on all computers in the house (4) including ones that have not been wiped or upgraded.
    In addition to windows and itunes not seeing it, it will not charge via USB or wall AC power. The Ipods are devoid of charge now, but when they were full on battery life they still played music through headphones and stereo with no issues, they just won't do anything computer related it seems.
    I have not given up hope because I have about 20gb of music and vids I foolishly didn't back up and I want it back. How is this possible that 2 ipods were fine one second then broken the next? Please, Please, Please need help.

    I have a Dell Laptop that I've been synching my iPhone with for six months. Now all of the sudden the connection has been lost. I'm having the same problem as you describe and have tried everything I have seen on this forum and elsewhere to fix it, but nothing is working.
    I think it is an issue with the driver, but I have confirmed that usbaapl.sys driver is installed in "Program Files," "Common Files," "Apple," "Mobile Device Support" folder. I tried copying the driver and putting it in the main Apple folder, but that doesn't help either. I have tried removing and reinstalling iTunes multiple times, rebooting my iPhone and computer (many, many times). I've tried updating the driver and pointing the USB device directly to the driver, but it does not see it. The strange thing is that when my iPhone is plugged in, it charges just fine. It just won't connect to iTunes or synch with my outlook anymore.
    Does anyone have any suggestions? This is a major issue for me as I have to synch calendars to be able to function between work and home. Doubly frustrating that it used to work and now it does not. The only thing that has changed is that I installed printer software and updated iTunes. No other changes to my computer that I am aware of between when it worked and now.

  • What do I do when I plug in my iPod to charge and it says "USB Device not recognized"?

    What do I do when I plug in my iPod to charge and it says "USB Device not recognized"?

    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    or
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    Run this to help if it identifies the cause
    iTunes for Windows: Device Sync Tests
    Have you tried on another computer to help determine if you have a computer or iPod problem?

  • Why does phone say "this device not supported" when charging

    why does phone say "this device not supported" when charging?

    If it is clean connect a 2nd accessory of the same kind to see if you need to replace the accessory or continue troubleshooting the phone.

  • "charging device not supported"

    My ipod touch send me a message saying "charging device not supported" and i could not charge it. Now my ipod is out of battery and i can not charge it. what can I do? i know is not the SUB cable because is the one it came with. i also used 2 other to try to charge it but nothing.

    what are you charging it from?

  • 60gb ipod video not charging and PC saying "usb device not recognised"

    ipod will not charge at wall socket or through PC! PC saying USB device not recognised, ipod not showing in itunes or my computer. ipod had really low battery indicator and has now gone completely dead.

    I have the same problem. Have you found a solution?
    +Microsoft Windows XP Professional Service Pack 2 (Build 2600)+
    +Hewlett-Packard HP Compaq nx7400 (RU429ET#ABD)+
    +iTunes 7.3.2.6+
    +iPodService 7.3.2.6 is currently running.+
    +iTunesHelper 7.3.2.6 is currently running.+
    +Current user is an administrator.+
    +The current local date and time is 2007-08-28 15:09:27.+
    +Connected Storage Devices:+
    +Disk drive, FUJITSU MHV2120BH PL, Bus Type ATA, Bus Address [0,0]+
    +Universal Serial Bus Controllers:+
    +Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.+
    +Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.+
    +Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.+
    +Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.+
    +Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.+
    +IEEE 1394 Host Controllers:+
    +Texas Instruments OHCI Compliant IEEE 1394 Host Controller. Device is working properly.+

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