Device not seen by MediaSource n

Yesterday I had been loading my CD's to the Zen Xtra 40GB, I had done about 5500 songs and then got RunTime error in CTCMS.exe. I got the error when trying the GET INFO button.
I downloaded the lastest version and uninstalled the old one and installed the new one. The player will play music, but it is no longer seen by Media Organizer?
It was for a time still seen, but got the error each time I tried to use the GET INFO function. Today I cannot even see the device?
I am running XP PRO SP2. Do I need to have updates for firmware or other apps? I would think not. I really like this tool, but it and the player are worthless, if I cannot use the web to get data for the CD's.

Let me get a sanity check. Zenpmc_pcfn_4-_-3_nst is for Zen media players. I have a Zen Xtra, so that is not for me? This is the link I followed in your post.
I DL
3.0.0 Nomad
.20.08 Firmware for Xtra
.26.02 driver
2.03.29 MediaSource
So I tried the MediaSource and got worse, no longer even detects device. Do I want to remove all and install the four items listed? Ignore Zenpmc?
I know I need to back up all the stuff on the player first and I am hoping to drop it on my other PC before I do anything. I do not want to lose the 5500+ songs I have so far. That is a lot of Cd's to mount.
Thanks

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