Device not working after updating from 8 to 8.1: SMK Ehome Infrared Transceiver and remote control (usb)
Hi all,
An excellent 2015 to you all.
I wonder whether it's possible to get my (USB) SMK Ehome Infrared transceiver (which serves to connect my PC to a remote control) to work again. It functioned okay under Windows 8, but when I upgraded my system to Windows 8.1 it didn't respond anymore.
How's that possible? And do you have any ideas how I can resolve this?
I use the remote control to start and stop videos and to adjust the sound volume.
What I have done already:
-disabled and enabled the consumer IR devices under 'HID devices' in device management.
-disabled and enabled the USB controller for the Ehome Infrared Receiver.
No luck so far. Anybody knows what to do?
Cheers,
Peter
Hi,
What is the driver status in device manager? Have you tried to manually download the right version driver for Windows 8.1 from the transceiver's manufacture website and install it in your system?
Meanwhile, please run services.msc to launch services manager, then scroll down to "Human Interface Device Access service", make sure the service is "started" to "manual" or "automatic", test the issue again.
Yolanda Zhu
TechNet Community Support
Thanks, Yolanda Zhu. There is no driver on the manufacturer's website, but the driver is included from Windows versions XP to 8 and the device responds as expected under these OS Versions. In Windows 8.1 it seems also to be included, and device manager
indicates under Human Interface Devices that the 'Microsoft eHome infra transceiver' driver functions correctly and under
Universal Serial Bus controllers that 'eHome infrared receiver' (USBCIR) functions correctly as well. But when I press the remote, the red LED blinks, but nothing else happens.
The "Human Interface Device Service" is set to automatic and is being executed.
Can it be that the mapping ('action on remote' to 'action on PC') is lost somehow?
Cheers,
Peter AKA Django
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21.06.13 18:12:13,880
racoon[226]
IPSec Phase1 started (Initiated by peer).
21.06.13 18:12:13,882
racoon[226]
IKE Packet: receive success. (Responder, Main-Mode message 1).
21.06.13 18:12:13,883
racoon[226]
IKE Packet: transmit success. (Responder, Main-Mode message 2).
21.06.13 18:12:13,921
racoon[226]
IKE Packet: receive success. (Responder, Main-Mode message 3).
21.06.13 18:12:13,942
racoon[226]
IKE Packet: transmit success. (Responder, Main-Mode message 4).
21.06.13 18:12:13,969
racoon[226]
IKEv1 Phase1 AUTH: success. (Responder, Main-Mode Message 5).
21.06.13 18:12:13,969
racoon[226]
IKE Packet: receive success. (Responder, Main-Mode message 5).
21.06.13 18:12:13,970
racoon[226]
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IKE Packet: transmit success. (Responder, Main-Mode message 6).
21.06.13 18:12:13,970
racoon[226]
IPSec Phase1 established (Initiated by peer).
21.06.13 18:12:14,881
racoon[226]
IPSec Phase2 started (Initiated by peer).
21.06.13 18:12:14,881
racoon[226]
IKE Packet: receive success. (Responder, Quick-Mode message 1).
21.06.13 18:12:14,881
racoon[226]
IKE Packet: transmit success. (Responder, Quick-Mode message 2).
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IKE Packet: receive success. (Responder, Quick-Mode message 3).
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pppd[1371]
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pppd[1371]
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UserEventAgent[17]
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pppd[1371]
local IP address 192.168.0.103
21.06.13 18:12:15,059
pppd[1371]
remote IP address 192.168.0.203
21.06.13 18:12:15,061
pppd[1371]
l2tp_wait_input: Address added. previous interface setting (name: en0, address: 192.168.0.103), current interface setting (name: ppp1, family: PPP, address: 192.168.0.103, subnet: 255.255.255.0, destination: 192.168.0.203).
21.06.13 18:12:15,068
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network changed: v4(en0:192.168.0.103, ppp0, ppp1+:192.168.0.103) DNS* Proxy SMB
21.06.13 18:12:17,102
apsd[466]
Certificate not yet generated
21.06.13 18:12:18,103
apsd[466]
Certificate not yet generated
21.06.13 18:12:19,004
apsd[466]
Couldn't find cert in response dict
21.06.13 18:12:19,006
apsd[466]
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IKE Packet: transmit success. (Information message).
21.06.13 18:12:19,067
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pppd[1256]
l2tp_wait_input: Address deleted. previous interface setting (name: en0, address: 192.168.0.103), deleted interface setting (name: ppp1, family: PPP, address: 192.168.0.103, subnet: 255.255.255.0, destination: 192.168.0.203).
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pppd[1371]
l2tp_wait_input: Address deleted. previous interface setting (name: en0, address: 192.168.0.103), deleted interface setting (name: ppp1, family: PPP, address: 192.168.0.103, subnet: 255.255.255.0, destination: 192.168.0.203).
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21.06.13 18:12:21,981
pppd[1371]
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21.06.13 18:12:21,982
racoon[226]
IKE Packet: receive success. (Information message).
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vpnd[1210]
--> Client with address = 192.168.0.203 has hungup
21.06.13 18:12:22,022
UserEventAgent[17]
Captive: [mySCCopyWiFiDevices:162] WiFi Device Name == NULL
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apsd[466]
Certificate not yet generated
21.06.13 18:12:23,839
apsd[466]
Certificate not yet generated
21.06.13 18:12:25,148
apsd[466]
Couldn't find cert in response dict
21.06.13 18:12:25,148
apsd[466]
Failed to get client cert on attempt 12, will retry in 900 seconds
21.06.13 18:12:25,845
apsd[466]
Certificate not yet generated
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racoon[226]
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21.06.13 18:10:52,533
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IKE Packet: transmit success. (Responder, Main-Mode message 2).
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IKE Packet: receive success. (Responder, Main-Mode message 3).
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IKE Packet: transmit success. (Responder, Main-Mode message 4).
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IKE Packet: receive success. (Information message).
21.06.13 18:11:13,671
racoon[226]
IKE Packet: receive success. (Information message).
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