Device not working after updating from 8 to 8.1: SMK Ehome Infrared Transceiver and remote control (usb)

Hi all,
An excellent 2015 to you all. 
I wonder whether it's possible to get my (USB) SMK Ehome Infrared transceiver (which serves to connect my PC to a remote control)  to work again. It functioned okay under Windows 8, but when I upgraded my system to Windows 8.1 it didn't respond anymore.
How's that possible? And do you have any ideas how I can resolve this?
I use the remote control to start and stop videos and to adjust the sound volume.
What I have done already:
-disabled and enabled the consumer IR devices under 'HID devices' in device management.
-disabled and enabled the USB controller for the Ehome Infrared Receiver.
No luck so far. Anybody knows what to do?
Cheers,
Peter

Hi,
What is the driver status in device manager? Have you tried to manually download the right version driver for Windows 8.1 from the transceiver's manufacture website and install it in your system?
Meanwhile, please run services.msc to launch services manager, then scroll down to "Human Interface Device Access service", make sure the service is "started" to "manual" or "automatic", test the issue again.
Yolanda Zhu
TechNet Community Support
Thanks, Yolanda Zhu. There is no driver on the manufacturer's website, but the driver is included from  Windows versions XP to 8 and the device responds as expected under these OS Versions. In Windows 8.1 it seems also to be included, and device manager
indicates under Human Interface Devices that the 'Microsoft eHome infra transceiver' driver  functions correctly and under
Universal Serial Bus controllers that 'eHome infrared receiver' (USBCIR) functions correctly as well.  But when I press the remote, the red LED blinks, but nothing else happens.
The "Human Interface Device Service" is set to automatic and is being executed.
Can it be that the mapping ('action on remote' to 'action on PC') is lost somehow?
Cheers,
Peter AKA Django

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