Device offline in PE 3

I've been using PE 3 for years on my old Windows XP PC. I'm trying to get it to run on my laptop which is now my main computer. The laptop uses Vista. Installation goes OK, but when I try to capture (through a Firewire connection) I get the 'Device Offline' note. In the Device menu options section, the 'Check Status' says 'Online'. I've tried out nearly every combination of setting, but still the Device Offline message keeps coming up. I tried my setup again on the old PC, and it still works on that machine, but I'm trying to de-commission it as it's too slow. Is there any well-known reason for this not working on the more upto date laptop which I may have missed? I know PE3 is old technology, but I like it and am used to it. The laptop has only a 1.83Gh processor, otherwise I may be tempted to try PE 10, which requires at least 2Gh. Thanks for any answers you ay have. David.

Well, Capture to a DV-AVI file is not totally lossless. The transfer of the bytes of data IS lossless - just 1's and 0's, but when one goes to the DV-AVI will compress those data slightly (not enough to really see, unless one were to look very, very closely).
Now, Windows Movie Maker (not the Live version, which has other limitations) will only allow one to Export to DV-AVI Type I. PrE is built around DV-AVI Type II. One difference is that with Type I's, there is a Duration/File Size limit, but few ever reach it. Unfortunately, I cannot recall what it is, but you can still get some pretty long Duration files, and never hit that. However, next there can be some OOS (Out Of Syn) issues with the DV-AVI Type I's, though not always. When there is, it is most often static, and does not drift over time. That is very easy to fix in PrE, should it happen.
Instead of using WMM to Capture, one might want to explore SceneAlyzer, which is the capture module, that many users feel Adobe should have incorporated. It has some really good features, and seems to work well on the vast majority of computers, with a wide array of miniDV tape cameras.
Good luck,
Hunt

Similar Messages

My iPad was stolen when I try to locate it it say device offline how can I locate my device it's offline

My iPad was stolen when I try to locate it it say device offline how can I locate my device it's offline

This thread is 2 years old. Try opening a new post.
Cheers
Pete

Capture Device Offline error message

Hi,
I have a new iMac and am not able to capture video. I get the "capture device offline" message. I am having to use a Thunderbolt. When I use the same camera settings on my old Mac in FCP, it works fine. Any thoughts? Thanks.

Is a "Thunderbolt" a Firewire device?
http://helpx.adobe.com/premiere-pro/kb/cant-capture-dv-hdv-video.html may help

Cannot get new token due to device offline state. Id error 40760

Hi,
I have a Blackberry Curve 9380
i can't go in my app world, the message says: Cannot get new token due to device offline state id error 40760
what should i do?
btw, i'm french
thanks!

Hi and Welcome to the Community!
With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
Please wait for one "registration" message to arrive to your Messages app
2) Resend Service Books
KB02830 Send the service books for the BlackBerry Internet Service
Please wait for "Activation" Messages, one per already configured email account, to arrive in your Messages. If you have no already configured email accounts, please wait 1 hour.
3) Reboot
With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
If not, then please try this sequence:
1) Remove AppWorld from your BB
KB10040 How to view or remove installed applications on a BlackBerry smartphone
If it requests that you reboot the BB, do so
2) Do a Batt-Pull reboot (power on, remove battery, wait, insert battery, wait), even if redundant to the one you did in step 1.
3) Install (on your BB) a fresh copy of AppWorld
http://blackberry.com/appworld/download
Again, if it requests to reboot, do so.
4) Do another Batt-Pull reboot
5) See if it now works.
Otherwise, you should contact your mobile service provider for formal support.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Capturing video with DV camcorder says "Capture Device Offline"

Just trying to capture video already recorded on my camcorder. The firewire is setup correctly and the options are all right, but the capture window still says "Capture Device Offline".
Somebody help me?!?!?!

http://helpx.adobe.com/premiere-pro/kb/cant-capture-dv-hdv-video.html
-and more about Windows http://forums.adobe.com/message/4708997

"Capture Device Offline" message

I borrowed a friend's SONY camcorder to shoot some footage. He suggested Adobe Premiere for editing it. I downloaded the trial software and now I'm trying to capture the video. I had to buy a firewire card to connect to my computer. When I load Premiere, I go to the project and try to capture, but above a black screen it says, "Capture Device Offline." I'm pretty sure that my card, cable, and camcorder are all connected properly. I surmised this since when I connected them all, the screen on the camcorder went from saying "16bit" to "DV IN". I've read a bunch of the forum topics on this, but the solutions don't seem to be exactly related to what's going on here. I checked my Device Manager and there's no exclamation mark next to the IEEE 1394... nor its subfolder, VIA 1394 OHCI...
I'm only somewhat computer savvy, so I'm hoping someone can assist. Thanks,
Caleb

I see that this thread is marked as answered, but as I have found a slightly different solution I shall mention it here.
I have Windows 7 Ultimate 64 bit and have installed Adobe PP CS5. I have just tried to capture standard DV from my old handycam and encountered the same problem as outlined above.
After trying most of the fixes without success I finally worked out a solution that worked for me. Here it is and I hope it helps.
Connect the camera to the PC using a firewire and when prompted by Windows select edit video in Premiere Pro.
When PP opens, or you already have PP open, go to File>Capture and the Capture window appears. At the top you will see the message "Capture Device Offline".
Here you can test whether or not your device is connected properly by clicking on the play button at the bottom of the dialogue box which should start the tape playing in your camera. You won't see anything happen in the Capture box .
Click on the Settings tab in the Capture window and under Capture Settings click on Edit...and change the Capture Format from the default HDV to DV and click OK.
The capture window should now show the connection to your camera. .
You can also change the Device control settings here, but I have no idea what happens if you don't. I usually check all my settings, especially things such as PAL etc...
You can later change the Preferences, if you like, by going to Edit>Preferences>Device Control> Options which should avoid you having to do this each time.
I will just mention ( not strictly speaking related ) that another bug in CS5 seems to be an error message that comes up if you have a lot of scenes and you use split scene, as I do. The message says "SRC\FileManager\FileManagerIMPC.cpp -94".
If you get this message, the capture will appear to stall, but as long as the tape is still running in your camera, leave it alone. Do nothing. The footage is still being captured to your Hard Drive.
Once the tape has finished, close the error message which will close Prem Pro.
You will then need to re-open the project and import the captured files from the folder you captured it to.
Just one last suggestion. If for some reason this does not work for you, and it should as long as your firewire connection is sound, you can always capture DV footage using Windows Movie Maker in Windows XP, or by using Photo Gallery in Vista or Windows 7. It does a pretty good job and saves you having to install another program.

Capture Device Offline

I have recently purchased an ACER Aspire 5735Z laptop and have installed Adobe Premiere Elements 3 on it. I have also purchased a firewire express card and firewire to dv cable in order to connect my Canon MV700 Mini DV Camcorder. When I insert my express card in the slot, my device manager tells me that my 'IEEE 1394 Host Controller' is working properly. However, my camcorder does not appear in device manager (camcorder is powered on and switched to playback mode). When I attempt to 'Get media from DV camcorder' within Prem Ele 3, I get the message 'Capture Device Offline'. I have looked at the online help pages and attempted to change capture settings but it doesn't make any difference. I would be really grateful for any help with this problem.

Hunt
When I connect my camcorder to my laptop, I get the bing-bong noise but no
icon in the taskbar. Also, when I try to import within Windows Moviemaker,
the message 'Import video could not find a compatible digital video device.
Verify that the digital video device is properly connected and turned on'.
I have since connected a friend's Sony Mini DV camcorder to my laptop using
exactly the same method. As soon as the device was switched to playback, it
instantly appeared in the taskbar and within device manager. I was able to
import video within Windows Moviemaker, but using Premiere Elements 3 I
still got the message 'Capture Device Offline'.
It has been suggested that I need to install drivers for my Canon MV700 but
it never came with a cd. I have checked online and have only been able to
find a driver download for XP and not Vista.

Capture Device Offline! Please help

I edit and capture EVERYDAY, nothing has been changed between yesterday and today...NOTHING.
I have a MacPro, Canon XH-A1s, using Premiere CS4.
When I got to capture, it says capture device offline!
I have seen this before, but was with my old standard def Sonycam, not my HDV CAM.
Any thoughts?

A couple of thoughts:
Does you Mac "see" the camera, when plugged in and turned on? [On a PC, one gets a little tone and the camera shows up in Device Manager.]
Do you have another FW cable to test with?
Have you possibly chosen the wrong Mode for the camera?
Do other FW devices work on that FW connector?
Again on the PC, there can be an important flow with some cameras - some need to be plugged-in, turned on, and THEN PrPro launched, and then the Capture module. As you can see, there are several possible combos of steps. Maybe try a different order, like plugging in the camera, starting PrPro, and the Capture module, and THEN turning the camera ON.
Just thinking here, and good luck,
Hunt

"Capture device offline" - using Logitech webcam 9000

I am wanting to capture video using my Logitech webcam 9000, but I get "Capture device offline" in Adobe Premiere Pro when I attempt to capture video. Could someone provide some guidance on how to get this to work?
I used this webcam to capture video in Corel Visual Studio just fine, but I am having issues in Adboe.
thanks.

Welcome to the forum.
Given that hardware, I would just continue using Corel. You can Export from it, or perhaps that would be a Save operation (do not know that software), and then Import those files into PrPro for editing.
I do not even think that OnLocation will be suitable for the hardware.
Good luck,
Hunt

PE7 and "Device offline" (USB 2 connection)

Hi all,
Ive got problems capturing from my DV/HD Cam. PE7 shows a "Device offline" message in the Media window
when trying to connect to my cam. However, the cam shows up OK in the explorer window.
I´m using USB 2.0.
VideoCam: Canon HF 11
Win XP, SP2
Dell Latitude D620 laptop
According to PE7 specs USB 2.0 Video Class 1 is needed to be able to capture from a video cam.
(or better yet, to use Firewire or HDMI, but this laptop lacks firewire..and HDMI)
I havent a clue if my laptop usb-ports are on the Video Class 1 level. How can I find this out??
Is it possible to upgrade to this Video Class 1???
Any other advice on to solve this problem?
Thanks in advance... /Thomas

Video Class 1 is refering to the USB connection on the camcorder not the laptop. However this is irelevant anyway as this is when you are capturing DV-AVI format. However you want to import the AVCHD from your HF11. In this case you go to "Get Media" and select the "AVCHD or other hard disk/memory camcorder" and import here. However, many folks have not had much luck importing from the HF10/100/11 range of Canon camcorder into PE7. If you have problems use the software that came with your camcorder to get the files off you camcorder and then use the "Get Media" from "OC Files and Folders" to import them.

Time Capsule Airport Express kicks devices offline

I've got a third gen Time Capsule, and lately it's been kicking my devices offline for a few seconds at a time.
it's real sporadic right now.
It started with my wife's iPhone 4. It would kick her off pretty regularly.
Then, it started to happen occasionally on my iPhone 4S.
Today, it happened for the first time on my MacBook Air and MacBook Pro.
Anyone know anything to try?
I haven't been able to find anything as of yet...

Hmmm Gen 3 TC can have nasty board issues..
Assuming it hasn't got to that point.
Try resetting the wireless.. Use SMB names for wireless.. short, no spaces.. pure alphanumeric
And change the channel allocation from auto to manual.. test channels 1, 6, 11 in turn.. they are the only non-overlapping.
Also check the wireless clients in the TC log.
That may show something interesting.

Capturing device offline

I keep getting "Capturing Device Offline". Other than making sure all wires are plugged in correctly and and the camera is on VCR is there any other way to trouble shoot this problem?? I already went out and bought a new firewire plug and IT doesn't work either. Keep getting the same messsage.

Sorry, Bill, I did check those settings out and found them to be DV, but failed to mention that in my last post. Still alittle frustrated, tho, on why everything seems to be connected and the settings are correct but still get that message. I even bought a new firewire thinking it might be that, but no change. Any more suggestions?

How do you track a device offline?

So I went out to eat with my family, and I lost my Ipod touch. I tried using find my Iphone, but it says device offline. What I'm really trying to say is how do you track a device offline

you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

Cannot Download Apps: device offline state???

Everytime I try to download an app from appworld, it says "Cannot get new oken due to device offline state (Error Id:40760). Please help if you know how to fix this

The specific error you cite is not yet published in the public KBs:
http://btsc.webapps.blackberry.com/btsc/microsites/microsite.do
Perhaps your search will reveal better results than mine. However, some clarifications are needed before I attempt to provide you any further guidance.
Is this error achieved when you use, via USB/tether, the PC/browser version of AppWorld?
Or is this error achieved via the on-device AppWorld interface?
Thanks and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Can't mount volume in tape - device offline

Trying to test my first backup and it hangs.
I tried to mount the device and receive the error "can't mount volume in tape - device offline"
Anyone knows how to fix it?
Tks,
Kev

Please post the output from the following :
obtool lsdev -lvg
Thanks
Rich

Device offline in PE 3

Similar Messages

Maybe you are looking for