Device on order now delivery time 3 weeks and they charged my credit card
device on order droid incrediable
now they are playing games with delivery time and they charged my credit card
this is not legal because of the fair credit act
How can they get by with this
I hope some people read this BEFORE they give the credit card number !!!
Don
Not its not legal as per guidelines set forth in the Fair Credit Billing Act set into motion by the FTC. While they can reserve the funds they cannot actually bill it until the the merchandise is shipped. A report to your credit card company should be able to resolve this matter.
reference
http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre28.shtm
Did you read the entire article? I did and I got a completely different take on what the FTC was trying to say. My understanding of the article is that the company can charge your card as soon as a delivery date is given. The company also has the abiity to inform you of any delays in receiving the equipment. It is up to you to accept the delay (i.e. not saying anything) or cancel the order for a full refund. Why would there be a refund if the company had never charged you to begin with, there wouldn't be a refund. What the article IS saying is that you have a legal recourse should you NEVER receive the merchandise or are not notified of any delays. Review chapter 4, section 161, paragraph 3 of the actual act.
http://www.fdic.gov/regulations/laws/rules/6500-500.html
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