Device password not showing alphanumeric keyboard

My z10 is not showing the option of alphanumeric keyboard, it just shows numeric keyboard. And the option of simple password remains open all the time. Somebody , plzz hlp

Re: Blackberry Password Bug Issues - cannot use alphanumeric password and I can't disable simple password in blackberry z10 version 10.3.1 - SECURITY FEATURE CLEARLY NOT AN IMPROVEMENT WITH THIS ISSUE! PLEASE FIX! BBZ10 Device Alphanumeric Password NOT WORKING! OS 10.3.1 Hello all!I CANNOT use alphanumeric password and I can't disable simple password in blackberry z10 version 10.3.1. - I tried everything! Nothing seems to work! Great Job BB Devs! NOT GOOD!I recently installed the latest BB OS vers. 10.3.1 on my BBZ10 - It seems to work a lot better than the old OS in many ways - However, now I can't set or use alphanumeric password and I can't disable the stupid useless "unsecure" Simple Password feature - it shows a light blue - not dark blue like the other buttons and when I press select etc it stays in place and I can't disable the **bleep** simple password feature!!! I TRIED EVERYTHING! Not sure what the heck is wrong with this BS BUG. But if I can't find a solution I will simply go back to the old OS or send this **bleep** thing back to Blackberry!Why would BB devs be so **bleep** irresponsible and put out a buggy OS that has issues not allowing the user to disable simple password and not allowing the user to use alphanumeric password as it worked fine in older versions??? NORMALLY ANY SOFTWARE DEV(S) MAKE SURE THAT ALL OF THE IMPORTANT FEATURES OF A SOFTWARE WORK PRIOR TO RELEASE - SO WHY THIS? Not sure why this issue even exist but it's very **bleep** frustrating! I did a clean OS install and all works fine except this one issue!Any help would be great and sorry for the bother - I hate to waste time dealing with such annoying issues like this that should NOT even be an issue. Very frustrating to the say the least. Thank you all.Cheers!
J

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Click on the link to see more details and screenshots.
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Device password not showing alphanumeric keyboard

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