Device replacement pending from two weeks

Dear Sir/Ma'am,
In a huge disappointment i am writing this email to you. I bought iPhone 6, 64 GB Gold as a birthday gift to myself. Since day one it has given me network problem. I thought this could be a SIM card issue. I went to the Airtel store in Delhi and bought a factory cut nano SIM. Ever since then also the problem remained the same. No network, phone unreachable despite of having full network. I realized this even more on the iPhone because I use the Samsung phone on Airtel simultaneously. I was not facing the same on Samsung phone.. I called Apple Care to report the issue and i was told that by resorting phone through iTunes should work, after doing that also problem remained the same. Eventually I went to the service center in Preet Vihar, Delhi for a solution, sadly they did not do anything in the name of analysis and handed over device after the software update after 24 hrs. While standing the service center when i check my phone i found again my phone was on but there was no network, also the camera stopped working. I had a huge argument with the team there, and then they said that they will going to keep under observation for another 24 hrs. later in the day they called me and said that your phone has hardware issue and it will be replaced. it was submitted on 2nd April 2015 and when today i.e 6th April when i called them, i was told that replacement phone is under process and yet not delivered. i asked that they should have some tracking number of the same but they refused. Now i am so helpless and i have no where to go to get my phone back. I am writing this mail to you to seek some help in this regard. Kindly please help me coz this has been stressing me mentally and as well emotionally.
Neither Service center nor Apple care is giving me the correct answers, please help in getting my phone back. I am without phone for more than two weeks.

You are not addressing Apple here. This is a user to user support forum. You will need to work with the service center that has your device for answers to your questions.
No one here could help you get your device back.

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I sent in my iPod nano to the replacement program about two weeks back. However, I checked the status of the repair and it still says it has not been received yet. Is there any way to follow up on where the nano could be? I sent it via FedEx.

I sent in my iPod nano to the replacement program about two weeks back. However, I checked the status of the repair and it still says it has not been received yet. However, my boyfriend sent in his the same time I did and his repair status says repair being diagnosed. I still have the "receipt" of the package when they first sent it to me. I sent it via FedEx. Is there any way to follow up on where the nano could be or maybe find out if I can still get a replacement even though my nano might be lost in transit?

I sent it via FedEx.
Call FedEx. They will be able to track their own packages. They will let you know if your iPod Nano was delivered and to who!

HT204053 How do I restore a back up from two weeks ago from my icloud to my iphone

How do I restore a back up from two weeks ago from my icloud to my iphone

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I all,
the scenario is the following:
WIFI connection with TISCALI operator. Encryption made by WPA2 EAS with router SITECOM or tested also with another router DIGICOM with WPA TPK.
From December up to end of March the IPAD2 working perfectly serfing and downloading.
By two weeks it has a very strange behavour without have changed any configuration on IPAD or network:
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the IPAD2 start to run with Safari without problems, but after about 1 minutes, it stop to serf or download and answer that the Server cannot be reached or the page cannot be open, at the same time the signal is present on the icon of WIFI and it is strong.
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I also tried to change the router with a DIGCOM that I did not use generally, but the behavour is always the same.
Since the IOS was the 4.3 revisin, I made the upgrade by means Itunes to IOS 5.1 succesfully installed.
But unfortunatelly all test repeted have had the same negative result with the same behavour!
Yesterday I tried to do the complete restore of the System but the tests had the same rsult.
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Thanks Massimo

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
 Cheers, Tom

Mac mail automatically deletes messages from two weeks prior

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Hi Brad Newman-Bennett,
Welcome to the Apple Support Communities!
I understand that you would like to restore your iPhone from an earlier iCloud backup. Please use the information in the attached article for information on how to choose which iCloud backup you wish to restore from.
iCloud: Restore or set up your iOS device from iCloud
Set up a new device from an iCloud backup
Turn on your iOS device.
In the Setup Assistant, proceed to “Set up your device,” tap Restore from a Backup, then sign in to iCloud.
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Cheers,
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Help, Stuck in Cornish Fishing Village with Mac Air 11.6 for two weeks!

Mac Air 11.6 1.4 ghz Intel Core 2 Duo Running 10.6.8 2GB memory
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Go into your network preferences and click on your Wi-Fi connection then click the turn off Wi-Fi button wait a few seconds then turn it back on, then click the advance button at the bottom of the window, when the window opens click on the TCP/IP tab, check to make sure you have a valid IP address if you don't then click the renew DHCP lease button. If you are still are having problems would it be possible to restart the router.

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== This happened ==
Not sure how often
== How can I retrieve my history from two weeks ago? It's been deleted.

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The option to send reset info only appears if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If you don't have one (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support or Apple to get the questions reset : https://discussions.apple.com/docs/DOC-4551
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Oh John.... Oh Marsha.....

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Hi Peter,
Thanks for participating in the Apple Support Communities.
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Delete the affected email account from your device.
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From:
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
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Apple Retail Store - Genius Bar

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Device replacement pending from two weeks

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