Device restart in progress

I'm running the latest Iomega Home Media Cloud Edition firmware (version 3.2.10.30101) and whether I restart the device through the management system shutdown or restart commands from the status screen or wether I press the shutdown button (once, briefly) to engage soft shutdown -- the device hangs.
If I load the mgmt. web interface I get Device Software Restart In Progress. If I let it sit all day and all night like that it'll never progress past 0% on the progress meter.
Even if I hold the power button for 20+ seconds, it won't power down. The only way that I can get it to stop is to remove power.
 I don't like doing that because clearly the OS is up and it doesn't seem to have unmounted anything.
In addition, it takes eons to power back up after I remove power. I'm guessing because it is doing some fsck before it comes back online. 
Are there any hints on how I can get restart & shutdown to work cleanly?
This seems to be a regression in the latest firmware. This used to work for me. Are there new versions of FW in the works that might address this issue?

Hello spitzcor
Have you tried to reset the unit via the pin-hole reset since this began?
If you have and there was not a change, please contact LenovoEMC support to create a support incident as the unit will most likely need to be reimaged.
LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
US and Canada: https://lenovo-na-en.custhelp.com/
Latin America and Mexico: https://lenovo-la-es.custhelp.com/
EU: https://lenovo-eu-en.custhelp.com/
India/Asia Pacific: https://lenovo-ap-en.custhelp.com/
http://support.lenovoemc.com/

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Below is the result:
Hardware Information:
          MacBook Pro (15-inch, Mid 2009)
          MacBook Pro - model: MacBookPro5,3
          1 3.06 GHz Intel Core 2 Duo CPU: 2 cores
          4 GB RAM
Video Information:
          NVIDIA GeForce 9400M - VRAM: 256 MB
          NVIDIA GeForce 9600M GT - VRAM: 512 MB
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0
          AirPlay: Version: 1.9
          AppleAVBAudio: Version: 2.0.0
          iSightAudio: Version: 7.7.3
Startup Items:
          HP IO - Path: /Library/StartupItems/HP IO
System Software:
          OS X 10.9 (13A603) - Uptime: 3 days 22:8:6
Disk Information:
          ST9500420ASG disk0 : (500.11 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) /: 499.25 GB (220.49 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          HL-DT-ST DVDRW GS23N
USB Information:
          Apple Inc. Built-in iSight
          Apple Internal Memory Card Reader
          Apple Inc. Apple Internal Keyboard / Trackpad
          Apple Computer, Inc. IR Receiver
          Apple Inc. BRCM2046 Hub
                    Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
          com.rim.driver.BlackBerryUSBDriverInt          (0.0.64)
          com.livedrive.filesystems.livedrivefs          (2.1.14)
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
          [loaded] com.adobe.fpsaud.plist
          [loaded] com.adobe.versioncueCS4.plist
          [loaded] com.creativebe.MainMenuHelper.plist
          [loaded] com.macpaw.CleanMyMac2.Agent.plist
          [loaded] com.magican.castle.plist
          [loaded] com.microsoft.office.licensing.helper.plist
          [loaded] com.rim.BBDaemon.plist
          [failed] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist
Launch Agents:
          [loaded] com.adobe.CS4ServiceManager.plist
          [loaded] com.hp.messagecenter.launcher.plist
          [loaded] com.hp.productresearch.plist
          [loaded] com.rim.BBLaunchAgent.plist
User Launch Agents:
          [loaded] com.adobe.ARM.[...].plist
          [failed] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist
          [failed] com.macpaw.CleanMyMac2Helper.scheduledScan.plist
          [failed] com.macpaw.CleanMyMac2Helper.trashWatcher.plist
          [failed] com.UninstallerTool.plist
          [failed] com.VolumeWatcherTool.plist
          [failed] com.zeobit.MacKeeper.Helper.plist
User Login Items:
          BlackBerry Device Manager
          HP Scheduler
3rd Party Preference Panes:
          Adobe Version Cue CS4
          DC30 Xact Driver Panel
          Flash Player
          Flip4Mac WMV
          Perian
Internet Plug-ins:
          AdobePDFViewer.plugin
          AdobePDFViewerNPAPI.plugin
          Default Browser.plugin
          Flash Player.plugin
          FlashPlayer-10.6.plugin
          Flip4Mac WMV Plugin.plugin
          iPhotoPhotocast.plugin
          JavaAppletPlugin.plugin
          OfficeLiveBrowserPlugin.plugin
          QuickTime Plugin.plugin
          SharePointBrowserPlugin.plugin
          Silverlight.plugin
User Internet Plug-ins:
          OctoshapeWeb.plugin
Bad Fonts:
          None
Time Machine:
          Mobile backups: OFF
          Auto backup: NO
          Volumes being backed up:
                    Macintosh HD: Disk size: 499.25 GB Disk used: 278.75 GB
          Destinations:
                    TOSHIBA EXT [Local] (Last used)
                    Total size: 2 TB
                    Total number of backups: 5
                    Oldest backup: 2013-10-24 23:21:31 +0000
                    Last backup: 2013-10-25 02:59:08 +0000
                    Size of backup disk: Excellent
                              Backup size 2 TB > (Disk size 499.25 GB X 3)
Top Processes by CPU:
               3%          WindowServer
               1%          EtreCheck
               1%          Microsoft PowerPoint
               0%          BBLaunchAgent
               0%          fontd
               0%          aosnotifyd
Top Processes by Memory:
          168 MB             Microsoft PowerPoint
          123 MB             Safari
          86 MB              Mail
          74 MB              WindowServer
          45 MB              com.apple.WebKit.Networking
          45 MB              com.apple.WebKit.WebContent
          41 MB              Finder
          41 MB              PluginProcess
          41 MB              mds_stores
          33 MB              Notes
Virtual Memory Statistics:
          72 MB              Free RAM
          1.27 GB            Active RAM
          1.24 GB            Inactive RAM
          667 MB             Wired RAM
          2.58 GB            Page-ins
          111 MB             Page-outs

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Hello chinks1995
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Hello SurveyGeek
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- Reconnect power cable and allow unit to boot. you should close all previous web sessions to help speed up the boot process.
- If the issue persists please contact LenovoEMC support to review the issue further.
LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
US and Canada: https://lenovo-na-en.custhelp.com/
Latin America and Mexico: https://lenovo-la-es.custhelp.com/
EU: https://lenovo-eu-en.custhelp.com/
India/Asia Pacific: https://lenovo-ap-en.custhelp.com/
http://support.lenovoemc.com/

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If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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HT201269 I'm updating from my iPhone 4 to the iPhone 5 and have been 'restoring' for 2 hours now and the progress bar still states I hae 6 hours remaining. Will it really take this long? How long should a restore take? It's a 32gb device. Thanks.

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View Solution.

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Hello Alfonsocastillo,
Thanks for using Apple Support Communities.
For more information, take a look at:
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http://support.apple.com/kb/ht1414
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Have a nice day,
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