Device Software .exe??

I just downloaded the 7.0 Device Software as an exe file, I have also installed it on my computer, how do I now get it on my phone?
Some background information: My phone has a software error, so it cannot be backed up or used at all. Trying to do the software re-installation with both Blackberry Desktop Software and Apploader are either stalling or failing.
The purpose of downloading the software manually was because I thought having it on my system would bypass the stalling on Blackberry Desktop Manager, but it doesn't? Also, I can't choose it and use it on the apploader since its an exe. So how exactly can it be utilized?

You're getting ahead of yourself. Just follow my directions I took the time to post for you.
Once you've INSTALLED the OS to your PC, the alx file is created in the installation. You don't need to focus on the ALX file, you need to concentrate on double-clicking on that EXE file to install it.
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Similar Messages

HT1925 When I try to uninstall my itunes I go to my control panel to remove the Apple "Application, Mobile Device, software support" then i get a pop up saying that "the feature you are trying to use is on a network resource that is unavailable" I cant fi

When I try to uninstall my itunes I go to my control panel to remove the Apple "Application, Mobile Device, software support" then i get a pop up saying that "the feature you are trying to use is on a network resource that is unavailable" I cant find it. Its preventing me from re installing the new itunes.

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
http://www.apple.com/itunes/download/
Does it go through properly this time?

Desktop Manager asks for "insert BB device software updater disk"

When open DM (v 5.0) a message "insert BB device software updater disk" for a file named "ApploaderWebSL-Upgrade[1].msi". I cant find it....help needed....
Solved!
Go to Solution.

OK. Can you uninstall 5.0 first. Next download and save the DM 5.0 exe file somewhere on your computer. Instead of double-clicking the file to install it, first extract the contents of the file to a folder on your computer. You can use any zipping program (i.e.. Winzip, Winrar, 7-zip) to right click the EXE file and choose Extract To. On my computer I created a folder called "Desktop Manager" and extracted all of the contents into that. Now you can go into the folder that contains the extracted contents and run the "BlackBerrySetup.exe" file to install the software.
If you just double click on the EXE file then the software extracts all required files to a temporary folder on your computer. After the installation is complete then the temporary files get deleted. So the main benefit to doing it above is that all of the installation files will always be located in a folder on your computer. So if you ever have to reinstall, repair, or find an MSI file that the program needs you don't have to download the software again.
Let me know if that works out.
If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
Remember to resolve your thread by clicking Accepted Solution.

BlackBerry Device Software

Hi anyone can help me how to install blackberry device software to my desktop computer? I already download the installer but i can't install it and what is the meaning of this message
Windows ® Installer. V 4.5.6001.22159
msiexec /Option <Required Parameter> [Optional Parameter]
Install Options
</package | /i> <Product.msi>
Installs or configures a product
/a <Product.msi>
Administrative install - Installs a product on the network
/j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
Advertises a product - m to all users, u to current user
</uninstall | /x> <Product.msi | ProductCode>
Uninstalls the product
Display Options
/quiet
Quiet mode, no user interaction
/passive
Unattended mode - progress bar only
/q[n|b|r|f]
Sets user interface level
n - No UI
b - Basic UI
r - Reduced UI
f - Full UI (default)
/help
Help information
Restart Options
/norestart
Do not restart after the installation is complete
/promptrestart
Prompts the user for restart if necessary
/forcerestart
Always restart the computer after installation
Logging Options
/l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
i - Status messages
w - Nonfatal warnings
e - All error messages
a - Start up of actions
r - Action-specific records
u - User requests
c - Initial UI parameters
m - Out-of-memory or fatal exit information
o - Out-of-disk-space messages
p - Terminal properties
v - Verbose output
x - Extra debugging information
+ - Append to existing log file
! - Flush each line to the log
* - Log all information, except for v and x options
/log <LogFile>
Equivalent of /l* <LogFile>
Update Options
/update <Update1.msp>[;Update2.msp]
Applies update(s)
/uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
Remove update(s) for a product
Repair Options
/f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
Repairs a product
p - only if file is missing
o - if file is missing or an older version is installed (default)
e - if file is missing or an equal or older version is installed
d - if file is missing or a different version is installed
c - if file is missing or checksum does not match the calculated value
a - forces all files to be reinstalled
u - all required user-specific registry entries (default)
m - all required computer-specific registry entries (default)
s - all existing shortcuts (default)
v - runs from source and recaches local package
Setting Public Properties
[PROPERTY=PropertyValue]
Consult the Windows ® Installer SDK for additional documentation on the
command line syntax.
Copyright © Microsoft Corporation. All rights reserved.
Portions of this software are based in part on the work of the Independent JPEG Group.
when i click my install wizard it always show
Solved!
Go to Solution.

Ok, let me suggest you reboot your PC and try running the EXE file you've downloaded again.
I've never seen that message before from the installer file.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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Unable to load Device Software to BB Torch 9800

Hi,
I'm unable to load Device Software to my phone. Have tried with various Bundle from Various Carriers, still there seems to be no luck at all. Its basically dead now with no OS on it. I've tried with various Version of DM and DS, still nothing seems to be working what so ever.
My exact problem is, it's stuck at "Reconnecting to JVM" and that's it, nothing happens after that. There is a continuous blink of red light for seconds and that's it.
I have tried all possible solutions given in this forum, still no avail.
Could someone please help with this as a matter of urgency.
Appreciate your help.
Thanks.

Manual device OS upgrade instructions:
1. First locate your carrier and the OS file you wish to use.
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
2. Do a backup of your device first, using Desktop Manager > Backup. Close Desktop Manager upon completion and unplug BlackBerry. Get DM here http://us.blackberry.com/apps-software/desktop/
3. Download the OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.
4. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml."
5. This step is not needed unless there is an issue on next steps. Use BBSAK from BBSAK.org and wipe the device (after doing a complete backup) then after you get the error 507 (no OS installed) then proceed to step 6
6. remove internet connection to PC and reboot PC.
7. Plug in BlackBerry and double click on "Loader.exe." It's located in the same place as the above vendor.xml file was in.
8. if you did Step 5, restore from back up. Follow this KB if needed http://www.blackberry.com/btsc/KB10339
Enjoy the new OS.
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
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BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

Reloading Curve 8900 device software

Hi I am having trouble with my Blackberry device software, how do I delete and re intsal the software on my Curve 8900?
Solved!
Go to Solution.

Manual device OS upgrade instructions:
1. First locate your carrier and the OS file you wish to use.
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
2. Do a backup of your device first, using Desktop Manager > Backup. Close Desktop Manager upon completion and unplug BlackBerry. Get DM here http://us.blackberry.com/apps-software/desktop/
3. Download the OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.
4. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml."
5. This step is not needed unless there is an issue on next steps. Use BBSAK from BBSAK.org and wipe the device (after doing a complete backup) then after you get the error 507 (no OS installed) then proceed to step 6
6. remove internet connection to PC and reboot PC.
7. Plug in BlackBerry and double click on "Loader.exe." It's located in the same place as the above vendor.xml file was in.
8. if you did Step 5, restore from back up. Follow this KB if needed http://www.blackberry.com/btsc/KB10339
Enjoy the new OS.
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
BESAdmin's, please make a signature with your BES environment info.
SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope
Want to thank me? Buy my KnottyRope App here
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

BUG 8900 Device Software 5

With the last versione of the official device software, in my case 8900M_PBr5.0.0_rel760_PL5.2.0.42_A5.0.0.461_TIM_Italy.exe the button key lock doesn't work. This a a device software bug because in other version the button function is OK.
I tried also an other device but with the same device software I advice the same problem.
How can I resolve?
Thanks

madilall wrote:
Is it possible to adivertise RIm in order to obtain a new software faster?
yes you just need to contact your carrier and tell them about that issue. They will contact RIM about it.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Desktop Manager 6.x & upgrading Device Software

Hopefully someone can provide me with a few pointers on how this works properly in Desktop Manager 6.x. Its probably straightforward.
In desktop Manager 5.x and probably 4.x from memory, if you wanted to upgrade the device software on your blackberry, you would download the package, install this on your PC, open Desktop Manager, plug the Blackberry into your PC and follow a few prompts and then the upgrade would go through. If you had any issues, the biggest was that maybe you would have to delete the file located here, 'C:\Program Files\Common Files\Research In Motion\AppLoader\Vendor.xml'.
Now under Desktop Manager 6, even though I have installed the Device package on Windows, Desktop Manager seems to always go to the internet and get what it thinks is the newest version. Now sometimes this is newer or sometimes older than the version that is approved by my telco.
So how do I stop it going to the internet & how do I make it install the version that I have downloaded and installed on my PC? Anyone?
Thanks,
Gareth

Hello,
You've got almost everything you need...the only difference is that you want to skip the Desktop Software and instead run the LOADER.EXE application directly. See this:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
Be sure that you remove, from your PC, any other BB device OS packages as having more than one installed to the PC can cause conflicts with this procedure.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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PIN: C0001B7B4 Display/Scan Bar Code
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Is there a way of updating the device software to a more current version

I have a blackberry pearl, an 8110 pearl and an 8310 curve.   want to put the max memory in them , can the device software be updated to higher versions than they currently have in order to support the larger memory cards?

Check with you carrier on availability of updates device OS. Get the update installed in your PC.
Check below steps for OS upgrade -
Step #1
Before starting make sure that BlackBerry Desktop Software is installed on the computer.
Step#2
Make sure that you have installed updated device software installed in your PC. Check this link to get update device software from carrier OS download site.
Step#3
Users can perform a full or selective backup of the data using the Backup and Restore tool in BlackBerry Desktop Manager by completing the following steps:
Connect the BlackBerry device to the computer running BlackBerry Desktop Manager.
Open BlackBerry Desktop Manager.
Double-click Backup and Restore.
Select Backup to perform a full backup or select Advanced to perform a backup of specific databases.
Choose a location to save the backup file, then click Save.
Step#4
To perform a clean install of the BlackBerry Device Software, perform the following steps:
Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
Double-click the Application Loader icon.
Click Next to start the installation process.
Type your BlackBerry smartphone password, if prompted, and click OK.
Click the check boxes next to the names of the applications you want to load, and then click Next.
Click Advanced, and then click the check box beside Erase all currently installed applications.
Click Next.
Click the check box next to Do not automatically backup the application data during the loading process.
Clear the box next to Backup and restore applications installed wirelessly.
Click Next > Finish.
When the process has completed, the message The loading operation was successful will appear. Click Close to return to BlackBerry Desktop Manager.
Follwoing info on max media capacity by device OS versions -
    BlackBerry Device Software                             Media Card Size Limit
BlackBerry Device Software 4.2.0                                 Up to 2 GB
BlackBerry Device Software 4.2.1                                 Up to 4 GB
BlackBerry Device Software 4.2.2                                 Up to 4 GB
BlackBerry Device Software 4.3.0                                 Up to 8 GB
BlackBerry Device Software 4.5.0                                 Up to 8 GB
BlackBerry Device Software 4.5.0.81 and above              Up to 16 GB
BlackBerry Device Software 4.6.0                                 Up to 16 GB
tanzim
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Error with Loading Device Software on 8700 AT&T phone.

Hi. I would like some help with my 8700 AT&T refurb blackberry phone. When I tried to download the device software (v4.5) to my already downloaded DTM (v4.6), it gave me an error message I did not know what to do with.
I want to synch my organizer data (calendar, contacts) from older desktop (Outlook 2002) to my new laptop (Outlook 2007, Windows 7). I am having trouble downloading the supporting device software. I keep getting an error message that reads "Error with the Application Loader. Cannot update software using this system as device is currently activated on a blackberry Enterprise Server or professional software. Contact administrator or check with service provider." I do not use Enterprise. I don't have an internet service plan for my phone as I use it only for calendar and contacts. AT&T gives the software option for AT&T 8700 in English device software as v4.1.0.175 as the only option that is supported by my current platform (2.0.0.90). Is this right?
All I really want to update my phone with the latest software that supports Outlook 2007 on my new laptop. What do I need to make that happen?
Thanks in advance.

Hi there!
Refurbs can be problematic. If a BB was ever activated on BES, then it has an IT Policy. IT Policies are not removed by the standard WIPE actions. Rather, they take additional steps to clean off the Policy.
Just to check, please go to this screen:
Homescreen > Options > Security Options > (Information) or (General Settings) or (something similar)
On that screen will be some selection boxes plus other sections (divided by horizontal lines). If, on that screen, there is any discussion about IT Policy (even if it says "Default"), then you indeed have an IT Policy on your BB. (The screen may also have a section for "Services").
If you don't have an IT Policy, then something else is going on...in which case, stop here and report back exactly what you found on that screen.
If you do have an IT Policy, then, in my view, you have two choices.
1) Since this refurb was provided to you by ATT, they did not deliver to you a "clean" device. You could take it back to them and have them clean the IT Policy off.
2) You can remove the Policy yourself. The process is 100% destructive to the data on the BB, so you'll want to be sure you've already taken a good full backup. Then use Method 3 in this KB.
As for what device OS to install, you have more choices than you indicated. See this page:
https://www.blackberry.com/Downloads/browseSoftware.do;jsessionid=0A15EC28AEC181D3F3F9C5235D9F166A.n...
Select, from the drop-down, your model (8700). The resulting screen shows that ATT is currently supporting 4.5.0.182 (MultiLanguage) for your BB model. The MultiLanguage pack will include English, so you don't have to fall all the way back to the English only version. So, you have choices. The best advice is to use the most recent version -- bug fixes, enhancements, and all of that.
What I advise, since you want to use Outlook 2007, is to use that 4.5.0.182 package for your BB and the most recent RIM desktop package (5.0.1.28). That way, you will have full compatibility for what you are looking for.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

App error 200 while updating my device software

Could anyone please give me some advice?
I was updating my Blackberry device software and after the update had finished was prompted to restart my system and the phone but my phone has since refused to come on. it keeps showing 'App Error 200' reset
The issue is that my blackberry is loading when the battery is removed and inserted again, but won't log in. After a while a white screen is displayed with the following message: App Error 200 and Reset just below it.
When I select the reset option, the above mentioned process just repeats itself.
My Blackberry desktop application does not even recognise up my phone once it is plugged in again.
please i would appreciate any help to correct this error and regain the use of my phone

i tried this one & it worked
http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB10144&sliceId=2&cmd=displayKC&d...
or
http://btsc.webapps.blackberry.com/btsc/viewdocument.do?noCount=true&externalId=KB03901&sliceId=2&cm...

Error while updating device software

I was trying to update device software using latest ovi suite and suddenly my device stop working.
nowitsnot able to switch on...and while i tried to installing software..i also got 12017 error..
please help me ..my cell is dead now

Sorry to know about your problem.. In absense of the knowledge about which Phone do you have, not sure how much this resource will be helpful. If nothing works ( The resets will not work on S40 phone) the ONLY place to get it working again is Nokia Care...

Fatal Error while trying to update device software

I have recently purchased my first blackberry (the storm). I have added the desktop manager to my computer and when I connect my device, it automatically checks for updates. It shows that I have have software updates to download, it gives me a summary of applications to update. Then it asks to click finish. When I do that, it goes to an Error message: Fatal error has occured while updating your devices software. Please try again. I have tried many times, and I even removed the desktop manager and reloaded it, with the same results. Any ideas?

What version of the desktop manager are you using? Do you have enough free memory? and what version are you using now, options/status
If someone helped you give them kudos. Research all info!

IPod isn't recognised by PC or iTunes due to "Driver Device Software"

I was installing the latest software update last night and half way through the update my PC tells me that it cannot find the correct Driver Device Software for the USB from the iPod. My iPod now just shows the picture of the USB and iTunes (the picture it shows when it is updating).
I have tried holding Home and the power buttons to reset the iPos but this hasn't worked, it still shows the usb and iTunes pictures, and when i connect it to the PC, the PC says that it cannot find the correct "Driver Device Software"
Do you know anyway i can solve this?
Thanks

make sure *Apple Mobile Device Service* is installed and started: _*http://support.apple.com/kb/TS1567*_ .
JGG

Unable to upgrade to device software 5.0

i currently have a curve 8900 with O2 in the UK and i have software 4.6. i would like to upgrade to the new software 5.0. can someone please help me as its not letting me upgrade and i do not know why.

I would check your carrier's software site to see if your device can support 5.0. This KB article should help you find that site. Then, if you run into issues trying to install or want detailed instructions for installing the new device software please refer to this KB.

Device Software .exe??

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