Device stops showing on computer when I connect iPod or phone.
My iPod device no longer shows in iTunes when I connect. And then when I unplugged the USB connection, the iPod is stuck on "Connected" and will not go back to the regular view. My phone has also stopped showing up as a device connection on my hard drive, even though it shows as connected.
I disconnected Firewall in case that was the problem, but it hasn't changed the problem. Can anyone help?
Patricia,
Have a look at this support article.
http://support.apple.com/kb/TS1538
B-rock
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