Devices not showing up in itunes under preferences

I have been looking for answers for hours. Still doesn work.
My devices don't show up in itunes, not iphone, not ipad. I can't sync.
I get a message when I connect my iphone to computer, 4s- to Windows 7. When I try to start the mobile devise service I get error message as follow,
" The apple mobile devise service on local computer started and then stopped. Some services stop automatically if they are not in use by other services or programs," huh????
I do have icloud so is that the issue?
Can someone please help? I used to be able to sync my ipad, not anymore. And I have a new iphone 4s that isn't recogmized either.

http://support.apple.com/kb/TS1538

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Devices not showing up in itunes under preferences

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