Devices steel in learning mode in DFM

Windows 2003 R2
LMS 3.2
DFM 3.2.0
CM 5.2.1
RME 4.3.1
Hello,
All my device steel in learning mode.
Also I have this error on the page DFM - Device Management - Device Import - Auto Allocation
Error in getting instance of TreeGenerator class
com.cisco.nm.trx.kdm.utils.DcrGroupSelectorTreeGenerator
Root Cause:com.cisco.nm.xms.ctm.common.CTMException: URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!

To helping you to understand the problem.
I try to change the poling configuration in DFM and I received this message.
Could not retrieve current data since the PTMServer process is down.
Please restart the process and perform this operation again.
But the PTMServer is running

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