Devour - Can't Receive Texts from other Carriers

Lately i've been having issues with receiving texts from other Carriers. I've already reset my phone multiple times, both hard and soft. All applications were deleted, i deleted conversations, wiped all conversations, re-texted the person, and tested who gets what.
Basically in a nutshell,
T-Mobile, i can occasionally get texts from.
Sprint, AT&T, Virgin, and any and all subsidiaries of forementioned carriers send replies i cannot get.
Every carrier can receive my message. i cannot receive theirs.
Verizon does work - for send and receive.
voicemails do work, i can leave one, and they can call me.
i've tested every method suggested over and over. im at the end of my rope. My job requires that my phone can receive messages from the employees and bosses, and all of them aren't Verizon-based. Somebody, please help. No, getting a new phone isn't feasible, and all my other phones are broken, except this one...and this was the first phone i actually owned three years ago.

800-974-6006 (Voice/TTY)
East Coast (ME, NH, VT, MA, CT, RI, NY, NJ, PA, DE, MD, VA, WV, DC)
Hours: Monday through Friday, 8:30am to 5:00pm
West Coast (CA, TX, FL, IN, IL, MI, OH, WA)
Hours: Monday through Friday, 8:00am to 6:00pm
Verizon Center for Customers with Disabilities (Landline only)
The Verizon Center for Customers with Disabilities (VCCD) offers communications solutions for customers with vision, hearing, speech, cognitive, or mobility limitations. Consultants at the centers are trained to understand accessibility issues and telecom technologies. So, in addition to routine customer service, you can learn about products and services that may enhance your life and the way you communicate. We can also provide assistance with exemptions designed to help offset high use of certain services. Center consultants are ready to help you with local phone service, long distance/toll plans, directory listings, calling services, billing questions, Braille or large print bills, High Speed Internet service and FiOS.
Source:
Telecom Resources

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