DFM Discovery issue

We have install Ciscoworks LMS 3.2 on windows server 2003 enterprise edition.
DFM version is 3.2.0.
While rediscovering devices most of the switches are in Questioned SNMP timeout. If I run device credential verification job for SNMP from RME>Devices>Device Management job executs successfully.
We are using SNMP V3.
Need assistance for the same.

Hi,
Be aware that DFM do not support all the privacy algorithms for SNMP V3.
DFM supports the following:
For authentication: Sha, MD5
For privacy DES and AES128
The following privacy algorithms are not supported:
3DES, AES192, and AES256
You can double check this on the User Guide:
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_device_fault_manager/3.2/user/guide/useDevMg.html#wp1483766
Hope this helps.
Andres

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DFM device discovery issue "Devices stuck in Questioned state"

Hi
We have LMS 3.0.1 installed with DFM 3.0.4 The devices are showing Questioned with Error code "SNMP timeout" with no specific reason. The snmpwalk is coming for the device as I checked with snmpwalk command. The only device discovered as"known" has ICMP permitted from Server to device and no other device has. They only have SNMP permit. Can this affect the dicovery?? or what else can I try....Please suggest!!
Rgds

Yes. DFM requires that all devices be both SNMP and ICMP reachable. DFM uses ICMP to verify reachability to all IP addresses on the device. However, at the very least, the address by which you manage the device MUST be ICMP reachable.

SQL Discovery issue

Hello everyone,
I have different issue for SQL DB Engine discovery, for one of the Clustered SQL instance the discovery is not happening and I followed all the steps specified in SQL MP guide and below is the configuration made in general
1) Installed the agent on cluster nodes and enabled the proxy for those agents.
2) Configured the Run as account and liked them to specific SQL profiles as mentioned in SQL MP guide.
3) Necessary permission for low privilege environment has been provided at SQL Nodes, cluster and Database.
when logged on the cluster nodes to investigate further I see different versions of the SQL server is installed (2008 and 2012) on the same node and just wondering whether our SQL MP is capable of discovering these type of nodes?
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Regards,
Bhaskar K

Hi,
Based on my experience, the MP is able to discovery the two versions of SQL instances.
System Center Management Pack for SQL Server
https://www.microsoft.com/en-us/download/details.aspx?id=10631
Are there any errors in the operations manager event log?
Or any errors in the SQL Server error logs on the one of instance?
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

LMS 3.1 Device Discovery issue

Hello,
I have been getting myself familiar with LMS, but can't figure out why I am having issues seeing some devices. I can't find any solution to my problem on other posts.
I have a server farm connected to my core switch, both can see each other via CDP, and the SF can ping the LMS server. However, I have 'device unreachable' on device discovery and CiscoView. SNMP community strings are the same on each device, and are configured on LMS.
Any suggestions? Thanks in advance!

Hi,
LMS tries to contact each device directly via SNMP. If it can talk directly to the device, the device is added into DCR as Reachable. If it cannot talk directly to the device, the device is deemed as Unreachable and it is not added into DCR to be managed by LMS.
If LMS is unable to communicate it could be due to any number of things including timeout, incorrect community string, snmp-server view, firewall or access list.
A definitive way to determine the issue would be to perform a packet capture during discovery to see the SNMP transaction between LMS and an 'unreachable' device.
You can also try increasing the timeout value.
Thanks.

Discovery Issues with OnCommand Plug-in 4.1 for SCOM 2012 R2

I have a customer who has a NetApp cluster with FAS8040s running 8.2.1 in cluster-mode. The have SCOM 2012 R2 UR6 and the OnCommand 4.1 SCOM plug-ins. I can do an initial discovery of the cluster and it pulls back the SVM, but no other objects are discovered...no LIFs, no Nodes, no Volumes etc. I've been over the install doc many times and have not found where I might be doing something wrong. I've also searched on the interwebs and found a few suggestions, but none have changed the outcome. I've ensured the overrides are appropriate and to be sure its not a rights thing, I'm using "the" admin account. I see no indication of issues in:- The OnCommand Event Log- The OC.SCOM.logs (even in debug mode)- The SCOM task status Any help would be greatly appriciated.

We are now using a Domain account and I still can't get any further. Below are the only indications of issues I can find. ******************************************************************************** Log Name:      Operations Manager
Source:        Health Service Modules
Date:          8/3/2015 6:27:00 PM
Event ID:      22406
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      SCOM_SERVER
Description:
The PowerShell script failed with below exception
System.Management.Automation.MethodInvocationException: Exception calling "CreateDomain" with "3" argument(s): "The specified user does not have a valid profile. Unable to load 'Microsoft.EnterpriseManagement.HealthService.Internal, Version=7.0.5000.0, Culture=neutral, PublicKeyToken=121212121212121212'."At line:40 char:12
+     return [AppDomain]::CreateDomain("OC.Cluster.OM.Powershell.NonDefaultAppDoma ...
+            ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
   at System.Management.Automation.ExceptionHandlingOps.ConvertToMethodInvocationException(Exception exception, Type typeToThrow, String methodName, Int32 numArgs, MemberInfo memberInfo)
   at CallSite.Target(Closure , CallSite , RuntimeType , String , Object , Object )
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   at System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(InterpretedFrame frame)
Script Name:   Monitoring.ps1
One or more workflows were affected by this.
Workflow name: DataONTAP.Cluster.Monitoring.GetDataProtectionLagTimePerformanceData.Rule
Instance name: Storage virtual machine SVM_NAME.
Instance ID: {UUID_STRING}
Management group: MG
Log Name:      Security
Source:        Microsoft-Windows-Security-Auditing
Date:          8/3/2015 6:28:00 PM
Event ID:      4666
Task Category: Application Generated
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Keywords:      Audit Failure
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Computer:      SCOM_SERVER
Description:
An application attempted an operation:
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   Application Instance ID:   22350934216
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Computer:      SCOM_SERVER
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********************************************************************************

Multiple primary site - Discovery issue

Hi,
I am working on a scenario where there is 1 CAS and 3 Primary sites(PS1,PS2,PS3). At PS1 site, Active directory system Discovery is only configured and all the OU for all the sites are added. On the other two Primary sites this discovery was not configured.
Now I wanted to ask is there any issue due to this , or should I have to configure this discovery on both sites??
Thanks
Pallavi

no, you can still control that. Site Assignment is either based on an AD Query or you hard coding the site code during the install process. Client deployment depends on the method, in this process content boundary Groups and DP's are being used.
Kent Agerlund | My blogs: blog.coretech.dk/kea and
SCUG.dk/ | Twitter:
@Agerlund | Linkedin: Kent Agerlund |
Mastering ConfigMgr 2012 The Fundamentals

Catalyst 4507R plus E Switch Discovery Issue

Hi,
I am having issues doing automatic discovery for Cisco Catalyst 4507R plus E Switch IOS 12.2(54)SG, I am using IP ping sweep to discover devices on my network.
When i first setup LMS4.0 with few devices on the network, i discover the C4507 without a problem together with other devices i have on the network but for some reasons now its failing to discover C4507. I have large numbers of WS-C3560X and C4507 on the network, WS-C3560X always discovered just fine.
I tried to use SolarWinds network device monitor I installed on the server to check if there's any SNMP or connectivity issues. I can discover C4507 using Solarwinds without a problem, so im suspecting it could be LMS configuration issue.
Is there any special settings I need to tweak to make this working?

A newer version of IOS should generally be fine.
It's generally the SNMP sysObjectID that LSM keys into. As noted in the table you cited, it should be 1.3.6.1.4.1.9.1.1286 for the 4507R+E.

LMS Discovery Issue

We have a customer with an issue with LMS discovery.
It will discover new devices but will fail to update them to the DCR, because it does not match the credential set policy when the credential set is defined by Device name and an SNMP OID is used.
They have different devices and depending on the type they use different credentials, Wireless AP’s for example use different credentials to Routers.
They can match on other fields to get a large amount of devices discovered however are still missing the majority.
With little knowledge of this product, can anyone tell me if this is supported?
Thanks
Colin

Hi Colin,
Credentials set policy has nothing to do with the devices getting updated in DCR.
while configuring the device discovery settings do not select any DCR credentilas set.
One thing that you need to make sure is that devices are SNMP reachable and the Community string that you are using in the device disocvery settings should be CORRECT.
Thanks
Afroz

DFM.log ISSUE

Hello,
I'm running Ciscoworks LMS 2.6 on win2k3 server.
Recently C:\ is running out of space, and investigating on this I've found a big DFM.log.030 (about 5 GB) in folder C:\Program Files\CSCOpx\objects\smarts\local\logs.
Logrot or Logbackup didn't help to reduce the file. I've tried to reboot the server but nothing happens.
DFM version is 2.0.10.
Could anyone suggest how to reduce the file? Can I just simply delete it?
Thanks for your support.
Ciao,
Massimiliano.

Hi ,
Logrot should work if not then Yes you can simply Truncate the log fie :
Go to : NMSROOT\CSCOpx\log>logrot_trunc
e.g :c:\program files\CSCOpx\log>logrot_trunc DFM.log.030
Thanks--
Afroj

Bluetooth discovery issue in iPhone4

Am having iphone4 unlock version purchased in US and using the same in India. I could never get any of the device discovered in my iphone, ive switched on the personal hotspot, and bluetooth as well.
Even my ipod is not visible/discovered in my iphone4. But ipod recognizes the iphone4. Strange.
till now unsuccessful discovering any device in my iphone. Any help is really appreciated.
Am in India and please let me know how to get a replacement if this issue is not resolved. I dont want to have this much trouble after having paid to get a phone worth 800$
My iphone is having latest ios5.0,1

The iPhone does not support bluetooth file transfer. You can not pair it with another phone or iPod or a computer. You can tether via Personal hotspot, but that's a different animal.
In short, nothing is wrong. You can't do that.

DFM Discovery not working and effecting polling

I have done everything possible to get DFM Polling to work.
1. Reinitialzed DB....restart server.
Alerts come in for a while I clear the reachability alerts and it stops....no alerts come in. Although I do know that we have active device alerts.
2. Attempted to bring database to last consistent state.
/* Style Definitions */
table.MsoNormalTable
{mso-style-name:"Table Normal";
mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0;
mso-style-noshow:yes;
mso-style-priority:99;
mso-style-qformat:yes;
mso-style-parent:"";
mso-padding-alt:0in 5.4pt 0in 5.4pt;
mso-para-margin:0in;
mso-para-margin-bottom:.0001pt;
mso-pagination:widow-orphan;
font-size:11.0pt;
font-family:"Calibri","sans-serif";
mso-ascii-font-family:Calibri;
mso-ascii-theme-font:minor-latin;
mso-fareast-font-family:"Times New Roman";
mso-fareast-theme-font:minor-fareast;
mso-hansi-font-family:Calibri;
mso-hansi-theme-font:minor-latin;
mso-bidi-font-family:"Times New Roman";
mso-bidi-theme-font:minor-bidi;}
1) Stop the daemon manager
        - net stop crmdmgtd
        - wait 5 min that all the process stops
2) remove/rename any dfmEpm.log, dfmFh.log, dfmInv.log (if exists)
under the follow directory:
        - C:\Program Files\CSCOpx\databases\dfmEpm
        - C:\Program Files\CSCOpx\databases\dfmFh
        - C:\Program Files\CSCOpx\databases\dfmInv
3) Run the checkpoint recovery of the dfmfh database
        - cd \progra~1\CSCOpx\databases\dfmfh
        - dbsrv10 -f dfmfh
4) Run the checkpoint recovery of the dfmEpmdatabase
        - cd \progra~1\CSCOpx\databases\dfmEpm
        - dbsrv10 -f dfmEpm
5) Run the checkpoint recovery of thedfmInv database
        - cd \progra~1\CSCOpx\databases\dfmInv
        - dbsrv10 -f dfmInv
        - net start crmdmgtd
This works for while and now no alerts are coming in again....no windows update has occurred on the server....I'm out of ideas at the time.

I did that when I re-initialized the Database....
I think I fixed the problem....I will monitor it to see how long it works.
/* Style Definitions */
table.MsoNormalTable
{mso-style-name:"Table Normal";
mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0;
mso-style-noshow:yes;
mso-style-priority:99;
mso-style-qformat:yes;
mso-style-parent:"";
mso-padding-alt:0in 5.4pt 0in 5.4pt;
mso-para-margin:0in;
mso-para-margin-bottom:.0001pt;
mso-pagination:widow-orphan;
font-size:11.0pt;
font-family:"Calibri","sans-serif";
mso-ascii-font-family:Calibri;
mso-ascii-theme-font:minor-latin;
mso-fareast-font-family:"Times New Roman";
mso-fareast-theme-font:minor-fareast;
mso-hansi-font-family:Calibri;
mso-hansi-theme-font:minor-latin;
mso-bidi-font-family:"Times New Roman";
mso-bidi-theme-font:minor-bidi;}
1) Stop the daemon manager
        - net stop crmdmgtd
        - wait 5 min that all the process stops
2) remove/rename any dfmEpm.log, dfmFh.log, dfmInv.log (if exists)
under the follow directory:
        - C:\Program Files\CSCOpx\databases\dfmEpm
        - C:\Program Files\CSCOpx\databases\dfmFh
        - C:\Program Files\CSCOpx\databases\dfmInv
3) Run the checkpoint recovery of the dfmfh database
        - cd \progra~1\CSCOpx\databases\dfmfh
        - dbsrv10 -f dfmfh
4) Run the checkpoint recovery of the dfmEpmdatabase
        - cd \progra~1\CSCOpx\databases\dfmEpm
        - dbsrv10 -f dfmEpm
5) Run the checkpoint recovery of thedfmInv database
        - cd \progra~1\CSCOpx\databases\dfmInv
        - dbsrv10 -f dfmInv
        - net start crmdmgtd

Ciscoworks 4.2 - dfm email issue

Hi Cisco Team,
Dfm email alerts are not coming though it was configured properly.
Did a wireshark pcap and below is the info taken from wireshark.
Command: MAIL FROM:<[email protected]>\r\n
Command: RCPT TO:<[email protected]>\r\n
Response: 550 5.7.1 Unable to relay for [email protected]\r\n
Response code: Requested action not taken: mailbox unavailable (550)
Response parameter: 5.7.1 Unable to relay for [email protected]
Im able to telnet to smtp server on port 25.
ciscoworks ip and smtp server ip are in the same pvt ip range.
Can you pls help.

Hi Rajesh,
Type:Daily
[ Fri Jan 24 12:00:25 IST 2014 ] INFO   [Util : sendMail] : sendMail() - Ends
[ Fri Jan 24 12:05:03 IST 2014 ] INFO   [Util : sendMail] : sendMail() - Starts
[ Fri Jan 24 12:05:03 IST 2014 ] INFO   [Util : sendMail] : SMTP Server:hm02sql01.xyz.com
[ Fri Jan 24 12:05:03 IST 2014 ] INFO   [Util : sendMail] : Date:Fri, 24 Jan 2014 12:05:03 +0530
[ Fri Jan 24 12:05:03 IST 2014 ] INFO   [Util : sendMail] : From ID:[email protected]
[ Fri Jan 24 12:05:03 IST 2014 ] INFO   [Util : sendMail] : To ID:
[ Fri Jan 24 12:05:03 IST 2014 ] INFO   [Util : sendMail] : Subject:Job Id:1004.277, Status:Failed(25), Application:SysInvPoller, Run Type:Daily
[ Fri Jan 24 12:05:03 IST 2014 ] INFO   [Util : sendMail] : sendMail() - Ends
This seems to show that the smtp server is trying to push the mail.
Please check if the smtp server host name is correct in the log.
Regards,
Syed Khalid

SCCM 2012 Network Discovery Issue

Dear Team,
I want to discover my client less devices (routers, switches, & printers) in SCCM 2012 R2 via SNMP or Subnet Mask, we don't have DHCP in environment. How do I discover this client less devices what are the settings require on SCCM server & on
client less devices (routers, switches, & printers)

The subnet information can be retrieved from a device specified on the SNMP Devices tab or you need to configure the subnet manually in Subnet tab, then Network Discovery will query the network devices.
Juke Chou
TechNet Community Support

Discovery issues with airport extreme and issues with airport utility

I lost about 3 hours with connection issues while trying to add a second airport express. The airport Utility couldn't find any of the units anymore. After aging a couple of years and checking lots of forums (many suffered the same problems) I found this link
http://support.apple.com/kb/HT1406#
Which seemed to help me reset the units and find them again. Though I can't be certain if it was just luck, the airport utility and detection and resetting of the express and extreme seemed solved.
I would add that this is an area that should be looked at by apple. It is not the first time that I have problems with the airport utility or the extreme.

Check the cabling to the Base Station - make sure the modem is plugged into the Base Station's ethernet WAN port (ie the port labelled with the "circle of dots" icon).
With the modem cabled to the Base Station - pull power to both for five minutes or so. Then plug the modem into power and wait a minute. Then plug the Base Station into power and wait a minute. Then try internet access again.
If that still doesn't work:
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- from either a PC or the Mac connected to the Base Station, run the Airport Admin Utility, select the name of your base station, click Configure, click on the Internet tab. Tell us what settings are found under that tab.

DCNM Discovery Issues

Hello Community,
Can someone please help determine why I'm unable to discover our NX7's and NX5's, using DCNM-LAN. From the screen shot when I click on 'Click here to discover the devices in DCNM', I'm taken to the web page showing the devices that have been discovered (see screen shot 2). However, the devices don't appear in the Cisco Prime DCNM-LAN.
And I imagine the reason I'm not able to see any devices in the topology view is because I'm not able to discover any devices?
Please help.
Cheers
Carlton

Hi Carlton,
After discovery you need to perform an "deep discovery" for the devices.
You can find this here:
admin>data sources>LAN
Mark the task and press the "edit LAN' pencil icon.
Then select the device and OK. After this the devices will show up in DCNM - LAN.
Cheers
Alex

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