DFU Mode not recognised in iTunes?

Hi everyone :) Recently I put my iPod into DFU mode, to do a restore. However, when I put it into DFU mode, iTunes did not regocnise it. I'm aware that recovery mode is a similar thing, but I'm worrying about the DFU mode. I'm on an iPod Touch 4th Generation running iOS 6.1.3. I put another iPod running on the same software in DFU mode and its regocnised. Does anyone know why mine is not being recognised? Thanks in advance :)

Does it charge/get warm when connected?
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Similar Messages

TS1538 Ipod Touch stuck in DFU mode, not recognized in itunes after 1602 error restoring.

I've tried all of the: Hold Power button and Home items. It's plugged into the computer, screen is black. Windows sees the apple mobile device driver under devices and hardware. The driver's properties says it's in DFU mode. It was constatnly stuck in Recovery mode showing the CD+music note icon and the 30-pin connector image. Connecting the ipod to the computer, windows makes the connection sound but itunes does not open. Opening itunes, ipod is not recognized.
It's a gen 1 touch, version 2.? firmware, I think.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
also:
Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1600, 1601, 1602
Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.

Upgraded now iphone not recognised by itunes

Iphone now not recognised by itunes upgrade failure, phone backup done? phone wiped clean, now not recognised by itunes. Iphone4 only shows symbol - connect to itunes. if rung goes straight to answer phone... can’t reinstall phone setting
Please Help!!!!
Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
Shuttle Inc SK22V10
iTunes 10.5.0.142
QuickTime not available
FairPlay 1.13.35
Apple Application Support 2.1.5
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 4.0.0.96
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.3.494
Gracenote MusicID 1.9.3.106
Gracenote Submit 1.9.3.136
Gracenote DSP 1.9.3.44
iTunes Serial Number 0012AA2407E53CC0
Current user is an administrator.
The current local date and time is 2011-10-25 10:59:39.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA GeForce 7900 GT/GTO
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:          {03B67EC8-2820-41F2-AEF0-217534063E15}
Description:          VIA Compatable Fast Ethernet Adapter - Packet Scheduler Miniport
IP Address:          192.168.1.8
Subnet Mask:          255.255.255.0
Default Gateway:          192.168.1.1
DHCP Enabled:          Yes
DHCP Server:          192.168.1.1
Lease Obtained:          Tue Oct 25 10:33:36 2011
Lease Expires:          Wed Oct 26 10:33:36 2011
DNS Servers:          192.168.1.1
Active Connection:          LAN Connection
Connected:          Yes
Online:                    Yes
Using Modem:          No
Using LAN:          Yes
Using Proxy:          No
SSL 3.0 Support:          Enabled
TLS 1.0 Support:          Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-10-25 10:42:07.
**** CD/DVD Drive Tests ****
LowerFilters: Pfc (2.5.0.204), PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.2.0.1),
E: PIONEER DVD-RW DVR-111D, Rev 1.23
Audio CD in drive.
Found 8 songs on CD, playing time 74:00 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 04:07:56
Track 3, start time 18:33:06
Track 4, start time 23:01:36
Track 5, start time 37:41:28
Track 6, start time 45:20:46
Track 7, start time 50:53:11
Track 8, start time 61:04:51
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are:   4 10 16 20 24 32 40 48.
The drive CDRW speeds are:   4.
The drive DVDR speeds are:   4.
The drive DVDRW speeds are:   4.
**** Device Connectivity Tests ****
iPodService 10.5.0.142 is currently running.
iTunesHelper 10.5.0.142 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
VIA Rev 5 or later USB Universal Host Controller. Device is working properly.
VIA USB Enhanced Host Controller. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
VIA OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Most Recent Devices Not Currently Connected:
iPod classic running firmware version 1.1.2
Serial Number:          8K741QXJYMV
iPhone 4 (GSM) running firmware version 4.2.1
Serial Number:          83052PL1A4S
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.

Read here to troubleshoot your issue - http://support.apple.com/kb/TS1591

TS1369 iPod Classic is not recognised by iTunes or by my PC (XP)

Hi
Since I updated my iTunes over a week agao I can no longer sync my iPod Classic as it is not recognised by iTunes or by my PC (XP). Apple have been great so far and have sent me lots of links and called many times to try to resolve the issue, but to no effect. They kindly agreed to replace the iPod as it appeared there is a hardware fault as a result of the update, BUT last night my housemate went to update his iPod Nano for his holiday (he uses the same PC but logs in under a different system user and has his own iTunes) and he now has the same problem!!!!!
I have done everything on this link: http://support.apple.com/kb/TS1369
Checked the USB port works with other hardware (yes)
Changed the iPod cable (yes)
Removed and resinstalled itunes (yes)
Placed iPod into disc mode (yes)
Reinstalled the USB drivers (yes)
None of it works! Other hardware works in the USB ports and my iPod is recognised in my work PC! So something during the iTunes update has caused a major problem that I can't seem to fix I assume on my PC. When I reinstall the USB drive, the PC then has a pop saying that an ipod is connected, and then immediately after a new pop up saying there is a hardware issue! Aaaaargh.
At a loss... Any suggestions?
(The screen of my housemates iPOd nano went blank a few weeks ago and wasuseless, so an apple store replaced it for him; so his new nano is only 5 weeks old!)
Cheers
Howard

You may refer to this tutorial, it's about how to fix iTunes sync problem with iPod. Hope it helps. Feel free to email me if you need further help.

My 4th gen classic makes a continuous whirring and clicking noise and is not recognised on iTunes. Any ideas?

My 4th gen classic makes a continuous whirring and clicking noise and is not recognised on iTunes. Any ideas?

That could be a clear sign of a damaged hard disk. Can you try and force the iPod into Disk Mode and then connect it to iTunes so you can attempt a restore or even a low level reformat of the iPod's HD/file system.
Putting iPod into Disk Mode
B-rock

IPhone4 upgrade to 4.3 - phone now frozen not recognised in iTunes or on PC

Hi
I've just attempted upgrading my iPhone to 4.3 but all I get now is the 'USB connect to iTunes' graphic on the iPhone screen.
My phone is not recognised in iTunes or on my PCs My Computer, although the PC does recognise the phone as new hardware describing it as Apple Mobile Device (Recovery Mode)
I started the process by syncing the iPhone to iTunes, then downloaded 10.2.1.1 then the 4.3 upgrade. This was all managed by prompts in iTunes. I left it for half an hour to do the upgrade and when I got back it was asking to reboot my PC (running Windows XP). I'm guessing it hadn't completed the iTunes upgrade before asking to upgrade the iPhone.
I've tried a reset but all I get is the apple logo followed by the connect to iTunes logo.
I've not had a problem with any previous upgrades.
Any help would be appreciated.

I've also tried that. i ended up with all my data gone/___sbsstatic___/migration-images/migration-img-not-avail.png/___sbsstatic_ __/migration-images/migration-img-not-avail.png/___sbsstatic___/migration-images /migration-img-not-avail.png/___sbsstatic___/migration-images/migration-img-not- avail.png This has made me very disappointed with apple/___sbsstatic___/migration-images/migration-img-not-avail.png/___sbsstatic ___/migration-images/migration-img-not-avail.png/___sbsstatic___/migration-image s/migration-img-not-avail.png i want my data back/___sbsstatic___/migration-images/migration-img-not-avail.png/___sbsstatic_ __/migration-images/migration-img-not-avail.png/___sbsstatic___/migration-images /migration-img-not-avail.png/___sbsstatic___/migration-images/migration-img-not- avail.png/___sbsstatic___/migration-images/migration-img-not-avail.png All my things even my picture,music,messages,notes,application & CONTACTS/___sbsstatic___/migration-images/migration-img-not-avail.png/___sbssta tic___/migration-images/migration-img-not-avail.png/___sbsstatic___/migration-im ages/migration-img-not-avail.png/___sbsstatic___/migration-images/migration-img- not-avail.png/___sbsstatic___/migration-images/migration-img-not-avail.png/___sb sstatic___/migration-images/migration-img-not-avail.png/___sbsstatic___/migratio n-images/migration-img-not-avail.png I need them back/___sbsstatic___/migration-images/migration-img-not-avail.png/___sbsstatic_ __/migration-images/migration-img-not-avail.png/___sbsstatic___/migration-images /migration-img-not-avail.png/___sbsstatic___/migration-images/migration-img-not- avail.png Please help me get back my data/___sbsstatic___/migration-images/migration-img-not-avail.png/___sbsstatic_ __/migration-images/migration-img-not-avail.png/___sbsstatic___/migration-images /migration-img-not-avail.png Please stop this upgrade/___sbsstatic___/migration-images/migration-img-not-avail.png/___sbsstat ic___/migration-images/migration-img-not-avail.png/___sbsstatic___/migration-ima ges/migration-img-not-avail.png/___sbsstatic___/migration-images/migration-img-n ot-avail.png It has harm lots of my friends when they upgraded to 4.3. Please check your system If possible, please get my data back for me/___sbsstatic___/migration-images/migration-img-not-avail.png

I was unlocking my 3g iphone with at&t's approval, on the process I reset:erase all contents and setting, iphone blocked out on me with only apple logo showing. Tried DFU mode several times but itunes still won't response(backed up before unlocking)

I was unlocking my 3g iphone with at&t's approval, on the process I reset:erase all settings and content. now my iphone blocked out(not responding) with only the apple logo. I tried DFU mode several times but itunes still not recognizing the iphone. I previously backed up before. Help...what do I d now? thanks

Hi there tifachristie,
You may find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W.

IPad mini not recognised by iTunes after updating to iTunes 11.1. All other devices are recognised...

After upgrading to ios 7, adn iTunes 11, I had some problems with both airplay and having my ios devices not recognised by iTunes. After a few fixes (re-installing Apple Mobile Device support ) manually, all is now looking good, apart from my iPad mini.
Windows recognises it when I plug it into any of the USB pports on my PC, however iTunes does not see it. The device is recognised by iTunes onother windows and Mac computers I have.
Is it posible to isolate which driver is being used by the mini, and uinistall it? I guess that if Windows sees the device as a "new one", it will re-install the device driver, and probably fix this issue.

Hey there BeakyGB,
Thank you for using Apple Support Communities!
Great troubleshooting done so far. I would next try this article named:
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
Cheers,
Sterling

My new ipod touch is not recognised in itunes or Windows 7 on any of my computers/laptops. I've followed the online advice and still no luck. Help much appreciated!

My new ipod touch is not recognised in itunes or Windows 7 on any of my computers/laptops. I've followed the online advice and still no luck. Help much appreciated!

Does it charge?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Try another cable
- Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar

My Ipod Touch is not recognised in itunes or my computer but still charges, Please help

My Ipod Touch is not recognised in itunes or my computer but still charges when connected via USB Please help

Did plugging it into another USB port do any good? Make sure it is a USB port on the back of your PC and not via a USB hub or one on the front as they sometimes do not output enough power for the iPod to properly communicate with your PC.
Do you have another 30 pin dock connector cable around you use to try and rule out a faulty cable?
Did you try a hard reset of the device with it still connected to your PC? To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
With the article above were you able to verify that the Apple Mobile Device Service was installing and running on your system?
Lastly, try plugging it into a different PC to see if it is recognized there. It can help narrow down whether it is an issue with the iPod or with your PC.
B-rock

My Apple TV does not recognise My iTunes password. It works on all other devices but not Apple TV? Any ideas why or how to fix?

Any ideas why my Apple TV does not recognise my iTunes password, when all other devices, including these communities are good with it?

Hi Mick2291,
Thanks for visiting Apple Support Communities.
I'd suggest restarting, and then restoring, your Apple TV if the issue persists:
Apple TV (2nd and 3rd generation): How to restart your Apple TV
http://support.apple.com/kb/HT3180
Apple TV (2nd and 3rd generation): Restoring your Apple TV
http://support.apple.com/kb/HT4367
Best Regards,
Jeremy

My iphone is not recognised by itunes or my computer

My iphone is not recognised by either i tunes or my computer. Everything was working fine but now when i plug my phone into the computer it does not charge up the battery nor does it appear in tunes or my computer.
I have gone through the apple checklist in trying to resolve the problem going into device manager as advised in the apple help guide.
I have reinstalled i tunes as advised, restarted the apple mobile device. When I come to 'verify that the apple mobile usb driver is installed' . There is no apple mobile device usb driver listed under 'universal serial bus controllers' so I followed instructions to install it as per apple website.
In the device manager box under 'other devices' it shows iphone and unknown device both have which have an exclamation mark in a yellow triangle over them.
I followed the instructions to update the apple mobile device driver under 'if only apple iphone appears' got to 'click ok in install from disk dialogue' which is point 8 in the instructions and then point 9 'click next to finish the driver installation steps'.
However this error message appeared - 'windows encountered an error installing the driver software for your device' stating it found the driver software but encountered an error trying to install it. One of the installers for this device cannot perform the installation at this time.
Any help greatly appreciated.
Thank you

Ok Ive gone to support.apple.com and the heading is 'iso:device not recognised in itunes for windows'
Following all steps listed then at step 5 'verify that the apple mobile device usb driver is installed....
In device manager I can see two issues a) under heading 'other device' it lists two....iphone and unknown device...both have ! in a yellow triangle.
Under the heading univeral serial bus controllers I cannot see Apple Mobile Device USB driver so I carry on to the section stating 'Reinstall the Apple Mobile Device driver.....
I click on start and in dialog type devmgmt.msc
I expand the sections imaging devices / other devices / universal serial bus controllers
The guide then says look for the entry that recognises the device as a camera howver all Ican see near this is under 'other devices' where it lists iphone (and unknown device) both with ! in yellow triangle
The next guide entry offers 'If only unknown device appears' or 'If only apple ihphone/pad/pod appears' however I can see both unknown device and iphone.
If I click on 'unknown device' > properties>details>Hardware IDs it shows nothing in the box however under the 'general' tab it states ''This device is not configured correctly (Code 1)'' and suggests clicking update driver. Doing this displays error message - ''Windows encountered a problem installing the driver for this device'' saying ''Windows found driver software for the device but encountered an error while attempting to install it - WPD FileSystem Driver - One of the installers cannot perform the installation at this time''
Doing as above but by clicking on 'iphone>update driver > browse my computer for driver software > let me pick from device drivers on my computer > Have disk > mobile devices two items are shown a) Apple Mobile Device USB driver b)MTP ISB device....
Highlighting (a) and clicking 'have disk' and locating the usbaap164 file in c/common files/apple/mobile device support/drivers then double clicking this file and OK in the 'Install from Disk ' dialog and next again gives error repsonse as above in terms of encountering a problem installing driver but this time lists Apple Mobile Device USB driver.
Sorry for the long winded step by step hope this helps explain things a bit!

IPod touch not recognised by itunes. have tried fix suggested in FAQs

Hi Guys,
I have a 32gb iPod touch, which recently had been running a bit slowly. As a solution to this i updated with the newest sowftware, and cleared all my apps. Still slow, so i decided to do a system reset from the settings function. This was fine but since then my ipod has not switched on, it merely switches on to the apple logo, and goes back off again. When i hook it to a computer, itunes does not recognise that it is connected and i cant do a system restore. I have tried the 'hold home and connect to cable' trick but with no success.Is this a problem that you have heard of before?ie is there a quick solution, or will it need some parts/software updated by apple?

Help please, from iPod Touch experts?
(Sorry Darraghjoneill, not an answer but extra questions.)
I've an 8Gb iPod Touch which was working fine until around iTunes9. Now it is not recognised in iTunes. I've been through all of the support docs and suggestions covering deinstalling and reinstalling iTunes (including iTunes8), AMDS, USB Drivers, etc. I've an iPod Nano which works fine with the same USB cable in the same USB slot and a 10Gb Classic that works fine through Firewire.
When connecting the iPod Touch it shows the "Connect to iTunes" graphic and does manage to start iTunes but then I get the "iTunes could not ID this iPhone properly, disconnect and reconnect". I do that and then get the "Unknown Error 0xE8000065" problem with the added complication that, whenver this appears it messes up Firefox so no new pages can be loaded and the only fix is to Reboot my whole PC. I also get this Firefox problem when stopping/starting/restarting AMDS.
Stupidly, I thought resetting the iPod Touch to factory defaults might have helped but it didn't so now I have a very shiny brick.
Any practical suggestions?
LeonSJB

My ipod 7th generation is not recognised by itunes and my computer. I am not able to transfer any songs. Please help me on this regard. I tried all the steps from apple website

my ipod 7th generation is not recognised by itunes and my computer. I am not able to transfer any songs. Please help me on this regard. I tried all the steps from apple website

This article should give you the options
https://discussions.apple.com/docs/DOC-3991

My iPod Classic 160GB is not recognised on iTunes - it says that there is no iPod found? When its plugged in! Please help

iPod classic is not recognised on iTunes. My iPod screen is flickereing constantly - from upside down to the right way around. It wont even show up on my iTunes. I plug it in to my MacBook and it gives me the option to restore but then once Ive clicked it says that 'it cannot be restored as there is no iPod found' when it connected and it says so on my iPod screen. Please help! Thanks J

Tried resetting the ipod and its enabled to be used as hard disk on itunes.
I assume you mean the "Enable Disk Use" option is enabled from under the iPod's Summary tab?
B-rock

DFU Mode not recognised in iTunes?

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