Diagnosing problem with house voice wiring

Apologies if this is slightly off-topic but do bear with me.
As background, I switched to BT Infinity yesterday. Previously I was on O2 LLU. I've wired my house with cat5 and to some rooms use one pair for voice and another 2 pairs for ethernet data. I used a filtered faceplate on the master socket from Clarity to route a voice pair in wall cavities to a junction box where it routes to 3 sockets (and three phones). This has worked well for at least 5 years.
As the engineer (a contractor, not that that matters) was finishing up the install of the replacement faceplate he observed that reconnecting the existing internal "house voice pair" resulted in a disconnection of the broadband. Since it's my responsibility, he left it unconnected. So now I am a position where none of my phones work (because my internal voice network is disconnected) and I've had to relocate a phone to the master socket.
I am the first to admit I am not a communications SME and so have the following questions
1. I'm a little suspicious that my wiring worked fine with the original O2 (non-fibre) service. Is it possible Infinity is more sensitive which is why this fault didn't become apparent before now ?
2. I've got three voice sockets in my house so my plan was to reconnect each in turn and see if the broadband line stays up. Does this make sense ?
3. I've got a multimeter but it's not showing any voltage on my house circuit now it has been disconnected from the incoming line. If this is truly the case then surely reconnecting my internal line should have no effect on the broadband signal ?
Thanks in advance Paul

If the install is ok then connecting a faulty pair of wires to the master socket filter wont effect the broadband.

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