Diagnosis states :No IEEE 1394 Host Controller found. Why do I do?

I have been having problems with my iPod since I purchased it. I run the diagnosis and it states that No IEE 1394 Host Controller found. I have Windows XP and I have tried everything I can thing of form reinstalling to rebooting to changing computers and I get the same results. A iPod that remains in recovery mode. When I restore the system states that it has been restored and then it says it is in recovery mode and needs to be restored again. I am so tired of this iPod that I'm at the point of giving up. Please, Please, Please help me if you can.
Tired T

When you run diagnostics it checks for a firewire controller and since the iPod Classic doesn't have one, it displays that message. (IE 1394 is firwire). It would display that message even if the iPod were working correctly.
Have you looked at this document?
http://docs.info.apple.com/article.html?artnum=304503

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  • HT3204 This is wgat my coputer said after running diagnostics on it: Connection attempt to firmware update server was unsuccessful.An unknown error occurred (-9808).No FireWire (IEEE 1394) Host Controller found.

    When I run the diagnostic on my computer this is what it says: Connetion attempt to firmware update server eas unsuccessful. An unknown error occured (-9808). No fireWire (IEEE 1394) Host Controller found. What should I do so that I am able to update and restore my ipod?

    In the course of your troubleshooting to date, have you worked through the following document?
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    While attempting to update my iPod..actually, just while saying "Do Not Disconnect" my iTunes has been shutting down.
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    I think I am having the same problem, my iTunes is hanging and not responding. I am not very technically minding, and have now been trying to update my Ipod, and my husbands Ipod, for 3 days. In the same time I have, I think, downloaded Ipod version 7.0.1. I therefore do not know if it is my husbands Ipod which is at fault, or the new software. I ran the diagnostics tool and got the following outcome, which leads me to believe that there is a problem with the host controller, however.. i dont appear to be able to do "anything" with iTunes without it hanging, e.g., i cant burn a backup of the library. I have restarted, restored, downloaded the latest version of itunes, all to no avail. Is there an "idiots" guide to this somewhere? I am totally lost and cognitively challenged. Here is the diagnostics print out
    Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
    Acer Aspire 3610
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    Connected Storage Devices:
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    USBSTOR\DiskApple__iPod___________1.62, Bus Type USB
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    Intel(R) 82801FB/FBM USB Universal Host Controller - 2659, PCI bus 0, device 29, function 1. Device is working properly.
    Intel(R) 82801FB/FBM USB Universal Host Controller - 265A, PCI bus 0, device 29, function 2. Device is working properly.
    Intel(R) 82801FB/FBM USB Universal Host Controller - 265B, PCI bus 0, device 29, function 3. Device is working properly.
    Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C, PCI bus 0, device 29, function 7. Device is working properly.
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    Connected Device Information
    PAUL FORD'S (F:\), iPod with Click Wheel running firmware version 3.1.1
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    Bus Speed: 61440
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  • HT1695 No FireWire (IEEE 1394) Host Controller found.

    So my sons Ipod is giving this error message after I ran the diagnostic?
    Any possible way to restore the Wifi on his device?

    If you do not have a firewire controller on your computer the diagnostics will say that. However, firewire was only used on early regular iPods, not iPod touches.
    Thus, that is not your problem.
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  • No FIREWIRE ieee 1394 host controller

    wat is ment. no  firewire ieee 1394 host controller found

    Here is the Apple Support Article on Firewire
    http://support.apple.com/kb/HT1151
    Here is an earlier post, hopefully similar to your problem, whatever you are trying to do.
    https://discussions.apple.com/message/8587179#8587179
    Have a nice day!

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    iPhone, iPad, or iPod touch not recognized in iTunes for Windows
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