Diagnostic and usage not removed all log

I have connect my iphone 4s to itune and so on then sync itune to removed all diagnostic and data but itunes not removed all
as the picture
and How to prevent Iphone crash

In case anyone else is having this issue, AppleCare confirmed this is erroneous behavior and asked me to do a full restore through iTunes.  They suspect that something might have gotten corrupted in the software when I imported all my settings and content from my iPhone 5.

Similar Messages

  • Diagnostic and usage has low memory logs

    I noticed that I have 3 memory low logs in my usage data which makes no sense to me. I am careful to close out my apps and shut off my iPad when not using.  I
    How much memory do these come with? I have 64 gb so have plenty of storage but that is not the same as memory unless macs are different than pcs in that regards.  I pasted part of one below and do not understand how I could have 25722 pages active. There is no way I have opened that many pages. Can someone explain this log to me?
    thanks
    Incident Identifier: A9C3CFBE-FB45-41FD-8FA0-8FF5F015FB34
    CrashReporter Key:   12003f29baf1f3529d1bdf5b6e1c0d370e87cfc3
    Hardware Model:      iPad3,1
    OS Version:          iPhone OS 5.1 (9B176)
    Kernel Version:      Darwin Kernel Version 11.0.0: Wed Feb  1 23:18:07 PST 2012; root:xnu-1878.11.8~1/RELEASE_ARM_S5L8945X
    Date:                2012-03-23 20:26:40 -0400
    Time since snapshot: 70 ms
    Free pages:        1489
    Active pages:      25722
    Inactive pages:    15514
    Throttled pages:   146872
    Purgeable pages:   20388
    Wired pages:       57253
    Largest process:   Facebook
    Processes
             Name                 UUID                    Count resident pages
                  CW <02d0b979949f35cb805fb49a4092eb98>   11585
      SolitairesFree <e92412f375a9327b89d44596f1ee2e55>    1950
    Game Center~ipad <4def5485a9b63af5bd44081374f911b0>    7217
            TWC-iPad <eccce978a7fa31499bcd7b98d3d1cebf>    8254
         Preferences <f7fe5488030c3dc7bd7a7eb0b43d3f88>    2288
            AppStore <6048ba6872873eacaf9891d916676324>    9654
          MobileMail <eed7992f4c1d3050a7fb5d04f1534030>    1645
         MobileStore <f93e54a78c833aedaae9ccdc2d454ddc>   13803 (jettisoned)
            Facebook <634c3f44446b37e38e896aacfe5db282>   48165 (active)
          Music~ipad <feaeeb513e9c35c99e16dcc59d2fee82>    1429
    WordsWithFriends <f5f78622781e336982b296542844b81f>   23831
            networkd <10e39e61090b3c999ae580c8a2b862d0>     267
          aosnotifyd <9fbc1c99b00f34c5978eabca0ed855d6>     713
            BTServer <f3607d9648b93be69fbec2e2e7bb7c97>     345
          aggregated <a12fa71e6997362c83e0c23d8b4eb5b7>     508
                apsd <0f4cea84e4833057ab2816ca5d9e4b7b>     452
         dataaccessd <473ff40f3bfd3f71b5e3b4335b2011ee>    1177
        fairplayd.J1 <e21189305e6b339b8bb329d3f06ecf31>     372
           fseventsd <914b28fa8f8a362fabcc47294380c81c>     256
                iapd <84e86122efe33ef7a9d874a8d86f07ef>     693
             imagent <a17aacef550b334496f644607a6bb12c>     498
           locationd <de6edddaae23368db41a2d1d3ced1503>     940
       mDNSResponder <86ccd4633a6c3c7caf44f51ce4aca96d>     353
        mediaremoted <327f00bfc10b3820b4a74b9666b0c758>     394
        mediaserverd <2fb463599bb63562a7d81375204a56ec>    3791
               wifid <1e99f4977ee43d93ab83f5b4b4b3b95b>     473
           lockdownd <0095f750159533739e1f21d40733b2cc>     361
              powerd <133b7397f5603cf8bef209d4172d6c39>     276
    CommCenterClassi <b923f5c5355d34cd9f2a01b8230515e3>     454
             syslogd <7153b590e0353520a19b74a14654eaaa>     149
         SpringBoard <8a3476a1ccde31e9a779449383233fa8>   15418 (active)
             configd <ee72b01d85c33a24b3548fa40fbe519c>     452
             notifyd <f6a9aa19d33c3962aad3a77571017958>     254
      UserEventAgent <dc32e6824fd33bf189b266102751314f>     672
             launchd <5fec01c378a030a8bd23062689abb07f>     176
    **End**

    I can't explain why you're getting these low memory logs, or whether they really mean anything serious. But I can explain some of what's listed in the log.
    You're right that storage and memory (RAM) are different; this is just as true on an iOS device as on a PC or Mac. In your case, you have an iPad 3rd generation, which comes with 1 GB of memory. The low memory log is intended for developers, and the "pages" have nothing to do with web pages. They are "memory pages", small fixed-size blocks of memory which are managed by the operating system. The OS divides the entire memory of the machine into these pages and parcels them out to running applications. (This is normal practice on pretty much any modern computer system.) In iOS, these pages are 4 kilobytes in size, so your machine has a total of 262144 pages of memory (1 GB divided by 4 KB). A small fraction of these pages will be reserved by the operating system for its own needs.
    The list of processes at the end of the log shows what was running on the system at the time. It includes running user applications as well as various background system services which are hidden from the user. The column "Count resident pages" lists how many pages of memory each running process was currently using. Facebook is the largest process, using 48165 pages.
    The section above the list of processes is a breakdown of the memory by how it's being used. The relatively low number of "Free pages" is not unusual; free pages are memory pages which are kept completely unused, just in case something needs extra memory, and most modern operating systems try to keep as much memory in use as possible. After all, if you've paid for the memory in the system, you want it to be doing something useful. If some process needs more memory, but there aren't enough free pages available, the operating system will check other memory pages in use to see if any of them can be freed up somehow.
    As for the rest of the breakdown, "active pages" shows pages currently in active use by some process (meaning that the process has used them very recently), and "inactive pages" shows pages which are in use by a process but which haven't been referred to very recently (these might potentially be freed up). "Wired pages" are memory pages which are currently being used by the operating system and cannot be freed under any circumstances. While it's normal for some pages to be wired, a large number of them may make it harder for the operating system to find enough free memory. "Purgeable pages", on the other hand, are pages which it's perfectly OK for the operating system to free whenever memory is needed.
    Unfortunately, I can't figure out what "Throttled pages" refers to. It has something to do with iOS's memory management, but I can't find an explanation of the terminology.
    If any of this seems opaque or obscure, I apologize. Operating system memory management is a very complex topic, but I tried to keep this discussion reasonably understandable.

  • Problem removing Diagnostic and Usage Data Log

    I have had several iPod crashes and ironically that's not my problem. The problem is the Diagnostic and Usage Data log is getting larger and larger. I have my iPod Touch 4th Gen. set to not send reports to Apple and I do no see any way to delete or editing it. Is there a way to delete the  log or remove some of its lines of reports or dose it have to be sent to Apple to remove it?

    I may be a little rusty on the rules here but I didn't think hijacking a thread was not aloud. If it was me I would have started my own thread instead of taking the original question in a different direction. Just sayin.
    We I was looking for my answer I found yours.
    http://support.apple.com/kb/HT2534

  • Why is "Console" "Diagnostic and usage messages" now dominated by Safari messages?

    Why is "Console" "Diagnostic and user messages" now dominated by Safari messages?
    I have randomly used Console over the years for trouble shooting, and now find it to be virtually worthless.
    Both "All Messages" and "Diagnostic and Usage Messages" are now dominated by messages from Safari.
    I do have the "Develop" menu displayed so that I can periodically "Empty Caches" since that option is no longer available otherwise.
    10.8.2

    In the log file, they are not expanded as they are here.
    Occasionally, they references something like shockwave, but most are this kind of "statistical" message.
    1/26/13 2:58:50.713 PM Safari[1355]: Window count
    com.apple.message.domain: com.apple.Safari.WindowCount
    com.apple.message.value: 1
    1/26/13 2:58:50.714 PM Safari[1355]: Tabs per window count
    com.apple.message.domain: com.apple.Safari.TabsPerWindowCount
    com.apple.message.value: 1
    1/26/13 2:58:51.717 PM Safari[1355]: Items modified in last hour
    com.apple.message.domain: com.apple.Safari.History.ItemsModifiedIn1Hour
    com.apple.message.value: 32
    com.apple.message.summarize: YES
    1/26/13 3:07:44.683 PM Safari[1355]: Web Page visited
    com.apple.message.domain: com.apple.Safari.PageVisited
    com.apple.message.summarize: YES
    1/26/13 3:07:51.184 PM Safari[1355]: Web Page visited
    com.apple.message.domain: com.apple.Safari.PageVisited
    com.apple.message.summarize: YES
    1/26/13 3:07:51.840 PM Safari[1355]: Web Page visited
    com.apple.message.domain: com.apple.Safari.PageVisited
    com.apple.message.summarize: YES
    1/26/13 3:08:01.389 PM Safari[1355]: Web Page visited
    com.apple.message.domain: com.apple.Safari.PageVisited
    com.apple.message.summarize: YES
    1/26/13 3:08:05.677 PM Safari[1355]: Web Page visited
    com.apple.message.domain: com.apple.Safari.PageVisited
    com.apple.message.summarize: YES
    1/26/13 3:08:21.102 PM Safari[1355]: Back button clicked
    com.apple.message.domain: com.apple.Safari.BackForward
    com.apple.message.signature: back
    com.apple.message.summarize: YES
    1/26/13 3:08:21.713 PM Safari[1355]: Web Page visited
    com.apple.message.domain: com.apple.Safari.PageVisited
    com.apple.message.summarize: YES
    1/26/13 3:08:23.207 PM Safari[1355]: Back button clicked
    com.apple.message.domain: com.apple.Safari.BackForward
    com.apple.message.signature: back
    com.apple.message.summarize: YES
    1/26/13 3:08:26.909 PM Safari[1355]: Web Page visited
    com.apple.message.domain: com.apple.Safari.PageVisited
    com.apple.message.summarize: YES
    1/26/13 3:08:38.567 PM Safari[1355]: Web Page visited
    com.apple.message.domain: com.apple.Safari.PageVisited
    com.apple.message.summarize: YES
    1/26/13 3:09:08.540 PM Safari[1355]: Web Page visited
    com.apple.message.domain: com.apple.Safari.PageVisited
    com.apple.message.summarize: YES
    1/26/13 3:09:31.014 PM Safari[1355]: Web Page visited
    com.apple.message.domain: com.apple.Safari.PageVisited
    com.apple.message.summarize: YES
    1/26/13 3:09:31.619 PM Safari[1355]: Web Page visited
    com.apple.message.domain: com.apple.Safari.PageVisited
    com.apple.message.summarize: YES
    1/26/13 3:09:51.035 PM Safari[1355]: Bookmark visited
    com.apple.message.domain: com.apple.Safari.BookmarkVisited
    com.apple.message.signature: bookmark
    com.apple.message.summarize: YES
    1/26/13 3:09:51.882 PM Safari[1355]: Web Page visited
    com.apple.message.domain: com.apple.Safari.PageVisited
    com.apple.message.summarize: YES
    1/26/13 3:09:59.817 PM Safari[1355]: Web Page visited
    com.apple.message.domain: com.apple.Safari.PageVisited
    com.apple.message.summarize: YES
    1/26/13 3:10:08.996 PM Safari[1355]: Web Page visited
    com.apple.message.domain: com.apple.Safari.PageVisited
    com.apple.message.summarize: YES
    1/26/13 3:24:55.935 PM Safari[1355]: Web Page visited
    com.apple.message.domain: com.apple.Safari.PageVisited
    com.apple.message.summarize: YES
    1/26/13 3:24:58.077 PM Safari[1355]: Web Page visited
    com.apple.message.domain: com.apple.Safari.PageVisited
    com.apple.message.summarize: YES
    1/26/13 3:25:00.146 PM Safari[1355]: Web Page visited
    com.apple.message.domain: com.apple.Safari.PageVisited
    com.apple.message.summarize: YES
    1/26/13 3:25:00.275 PM Safari[1355]: Web Page visited
    com.apple.message.domain: com.apple.Safari.PageVisited
    com.apple.message.summarize: YES
    1/26/13 3:25:18.070 PM Safari[1355]: Web Page visited
    com.apple.message.domain: com.apple.Safari.PageVisited
    com.apple.message.summarize: YES

  • How to delete diagnostic and usage data on iPhone 5s without resetting the phone

    In my iPhone 5s I would like to--- remove the long list of, diagnostic and usage data ,---without resting the phone.
    Any way out.
    I tried selecting each one and deleting, but not possible.
    Hoping for a reply soon.
    Thanking you in advance.
                                                   Dr.Anand.M.Kurian

    Resetting the phone (pressing and holding the Home and power buttons until the Apple appears), doesn't delete any data.
    To the best of my knowledge, the only way to delete those files is by restoring the phone.

  • Diagnostic and usage still being sent after shutting it off

    My Mountain Lion workstation is still sending Diagnostic and usage information after I have shut that option off. It includes contact information. How can I prevent this without using the gui?

    Unfortunately this is  not thwarted case as I stated in thelog it is still sending and I m able to confirm this through the network as ssl to network 10.x.x.x apples network
    Sent from Samsung MobileApple Support Communities Updates <[email protected]> wrote:                                              
    You received a reply
    dwbrecovery has replied to your question. You can view the full discussion in Apple Support Communities.
    Diagnostic and usage still being sent after shutting it off
    Hi,
    - SubmitDiagInfo does run periodically to clean up any diagnostic and usage info created a month ago and is no longer needed.
    - Since you have set no reporting, SubmitDiagInfo will not collect and send to Apple diagnostic info. not yet sent.
    https://developer.apple.com/library/mac/documentation/Darwin/Reference/Manpages/ man8/SubmitDiagInfo.8.html
    Hope this helps
    Correct Answer
    Helpful Answer
    Use the buttons above to tell dwbrecovery and the rest of the community if this reply solved your question or helped you get closer to finding a solution.
    To reply to dwbrecovery, go to the discussion in Apple Support Communities.
    You are receiving this email from Apple Support Communities. You can change your email preferences in your Apple Support Communities Profile.
    TM and copyright © 2014 Apple Inc. 1 Infinite Loop, MS 96-DM. Cupertino, CA 95014.
    All Rights Reserved | Privacy Policy | Terms of Use | Apple Support

  • How to remove all log files at application end ?

    I need to remove all log files from database dir.
    Just the data file must be in database diretory after the application ends.
    I´v tried:
    1 - set_flags(DB_LOG_AUTOREMOVE, 1);
    2 - txn_checkpoint(0, 0, DB_FORCE);
    But ways one log file reminds.
    Any bory nows how remove all log files at application end ?
    I really need this. How can i do that in C++ ?
    Thanks,
    DelNeto

    Here's how I solved it
    // At end of app.
    // Commit tables.
    pdbParam     ->sync(0);
    pdbUser     ->sync(0);
    // Close tables.
    pdbParam     ->close(0);
    pdbUser     ->close(0);
    // Delete table objects.
    delete     m_pdbParam;
    delete     m_pdbUser;
    // Commit all changes to the database.
    penvDbEnv->txn_checkpoint(0, 0, DB_FORCE);
    penvDbEnv->close(0);
    delete penvDbEnv;
    // Remove all logs files comes here.
    DbEnv *penvDbEnv;
    penvDbEnv = new DbEnv(0);
    ui32EnvFlags = DB_CREATE |
    DB_PRIVATE |
    DB_INIT_LOCK |
    DB_INIT_LOG |
    DB_INIT_MPOOL |
    DB_THREAD |
    DB_INIT_TXN;
    // Open the environment with full transactional support.
    iResult = penvDbEnv->open("..\\database", ui32EnvFlags, 0);
    // Get the list of log files.
    char **pLogFilLis;
    char **pLogFilLisBegin;
    iResult = penvDbEnv->log_archive(&pLogFilLis, DB_ARCH_ABS | B_ARCH_LOG);
    // This line resets the log sequence numbers from the database file.
    // No actual log file is associated with the database.
    iResult = penvDbEnv->lsn_reset("..\\database\\DATABASE.db", 0);
    // Remove the log files.
    if(pLogFilLis!= NULL)
    // I don´t now how put spaces and tabs here, sorry about the "___".;-).
    __for(pLogFilLisBegin = pLogFilLis; *pLogFilLis != NULL; ++pLogFilLis)
    ____iResult = remove(*pLogFilLis);
    __free(pLogFilLisBegin);
    // At this point no more log files exists at database directory.
    penvDbEnv->close(0);
    delete penvDbEnv;
    // If i need remove the environment files, do this.
    penvDbEnv = new DbEnv(0);
    penvDbEnv->remove(("..\\database", 0);
    delete m_penvDbEnv;
    Thanks to Bogdan Coman for show me the way
    DelNeto.

  • TS3899 My ipad does not communicate with iphone on one of my email accounts and will not remove deleted emails that are done on the iphone and vice versa, what setting should be changed?

    My ipad does not communicate with my iphone on one of my email accounts and will not remove deleted emails that are done on the iphone and vice versa, what setting needs to be changed?

    It's my understanding that an iPhone can only sync with one computer. You need to choose one computer. Sounds like it syncs at work, but not at home. If you want to just sync it at home, then you have to make sure the home computer has all the info that you want on it, like music etc. Then you have to deauthorize the work computer for it to sync at home. When you connect it will ask if you want to set up as a new iPhone or restore from backup. If you don't have a backup on the home computer then either way you will be wiped clean. So any photos, contacts, notes etc you have will be erased. You would need to backup or copy your photos from your iPhone. When you connect it to your home computer, it will give you that popup message to open your iPhone files. Then you can copy those photos and save them onto your computer and sync them back in through iTunes.
    For your contacts, do you use any type of address book? If so you'll want to back that up and then transfer to your home computer. For notes, you can just email those to yourself and then save that email. I use MobileMe so the contacts issue is easily resolved.

  • I have photoshop elements 13 and want to remove photoshop elements 10 first.  When I try to remove 10 I get error 1316 , specified account already exests and will not remove. I have windows 7

    I have photoshop elements 13 and want to remove photoshop elements 10 first.  When I try to remove 10 I get error 1316 , specified account already exests and will not remove. I have windows 7

    Exit Code: 6, Exit Code: 7 Installation Errors - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
    Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review your installation logs

  • Diagnostic and usage data collection

    This job is still running in 10.7.
    Even if I switched off "System - Security - Privacy -> Send diagnostic and usage data "
    The process tries to contact Apple.
    Any way to switch it off forever?

    did you try below blog, i think its really good to try:
    How to reduce the size of logging database OR How to purge the old data from Logging Database
    good information here.
    Understanding the Logging Database (SharePoint Server 2010)
    Please remember to mark your question as answered &Vote helpful,if this solves/helps your problem. ****************************************************************************************** Thanks -WS MCITP(SharePoint 2010, 2013) Blog: http://wscheema.com/blog

  • Long time ago I trialed elements 9  and could not remove from Programs; still can't

    Long time ago I trialed Elements 9  and could not remove from Programs at the time; still can't?
    I didn't go forward with '9' because of its size and it didn't appear to provide advantages for the cost.
    How do I uninstall it when conventional methods fail. Message received in Windows Installer is, ' The feature you are trying to use is on a network resource that is unavailable.' Elements 9 cannot be used.

    " When I did this, my library showed all the music I have "purchased" from itunes but did not have the music that I downloaded a long time ago through itunes from my old CDs."
    Correct.
    " How can I get that music to show up in my library now on my new computer?  "
    Copy it from your old computer or your backup copy of your old computer.
    The sync is one way - computer to ipod.

  • How to clear/delete diagnostic and usage data records?

    The records under diagnostic and usage getting more each day and i have no ideas on how to delete it. Have try to sync with pc via iTunes and off the function under setting/privacy/location service/systems services/diagnostic and usage. Non works, please HELP!

    FYI
    Complete guide to using iOS 6
    http://howto.cnet.com/ios-6-complete-guide/
    Guide to Built-In Apps on iOS
    https://sites.google.com/site/appleclubfhs/support/advice-and-articles/guide-to- built-in-apps-ios
    You can download a complete iOS 5 iPad User Guide and iOS 6 iPad User Guide here: http://support.apple.com/manuals/ipad/
    Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
    Apple - iPad - Guided Tours
    http://www.apple.com/ipad/videos/
    Apple iPad Guided Tours - Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
    http://www.youtube.com/watch?v=YT2bD0-OqBM
    http://www.youtube.com/watch?v=ROY4tLyNlsg&feature=relmfu
    http://www.youtube.com/watch?v=QSPXXhmwYf4&feature=relmfu
    How to - Articles & User Guides & Tutorials
    http://www.iphone-mac.com/index.php/Index/howto/id/4/type/select
    iPad How-Tos  http://ipod.about.com/lr/ipad_how-tos/903396/1/
    You can download this guide to your iPad.
    iPad User Guide for iOS 5
    http://itunes.apple.com/us/book/ipad-user-guide-for-ios-5/id470308101?mt=11
     Cheers, Tom

  • How do I delete diagnostic and usage data on my iPad 3 please

    Hi, I am very new to iPad/Apple (sorry), have been operating with Windows for so long now, and have recently bought a new iPad 3 Wi Fi Cellular.
    I was wondering around my iPad yesterday and noticed under > Settings > General > About > Diagnostics and Usage Data > Data - pages of apps
    I had downloaded and tried out etc, and than deleted those apps - no longer using them, but all this information is still on my Data page.
    Could you please tell me please how to delete all this data, I have tried unsuccessfully. I have deleted a great many apps, but the data is still there - I would  like to know how to clear or delete the diagnostic and usage data please?
    The other question I have is that all this data must be taking up kb/mb/space on my iPad.
    Thank you so much for your help and advice ~ greatly appreciated.

    FYI
    Complete guide to using iOS 6
    http://howto.cnet.com/ios-6-complete-guide/
    Guide to Built-In Apps on iOS
    https://sites.google.com/site/appleclubfhs/support/advice-and-articles/guide-to- built-in-apps-ios
    You can download a complete iOS 5 iPad User Guide and iOS 6 iPad User Guide here: http://support.apple.com/manuals/ipad/
    Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
    Apple - iPad - Guided Tours
    http://www.apple.com/ipad/videos/
    Apple iPad Guided Tours - Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
    http://www.youtube.com/watch?v=YT2bD0-OqBM
    http://www.youtube.com/watch?v=ROY4tLyNlsg&feature=relmfu
    http://www.youtube.com/watch?v=QSPXXhmwYf4&feature=relmfu
    How to - Articles & User Guides & Tutorials
    http://www.iphone-mac.com/index.php/Index/howto/id/4/type/select
    iPad How-Tos  http://ipod.about.com/lr/ipad_how-tos/903396/1/
    You can download this guide to your iPad.
    iPad User Guide for iOS 5
    http://itunes.apple.com/us/book/ipad-user-guide-for-ios-5/id470308101?mt=11
     Cheers, Tom

  • Facetime stalls and will not promt for log in

    New Macbook Pro - Facetime 1.1.1, stalls and will not promt for log in under Preferances. Application will launch and camera light turns on but that's all.

    Hold the shift key at boot time, then run through this list, did you install anything recently or perform a update of some third party software? Uninstall it.
    Step by Step to fix your Mac
    Mac won't boot or "You need to restart"
    Create a data recovery, undelete boot drive

  • What to do about diagnostic and usage reports. I have crash reports and low memory?

    I just recently got my iPhone 4S and I'm still learning and going through everything and ran into the diagnostic and usage reports low memory and crash reports what do I do from here?

    You do not have to do anything.
    They will automatic send to Apple for diagnostic.
    It's not meant for consumers to read.

Maybe you are looking for