DIAGNOSTIC ERROR: OPEN DEVICE (Hard Drive test error)

I have the problem where the ipod at boot time tells me to go to apple.com/support, and i cannot boot into disk mode. Diagnostic test of the Hard Drive instead of listing the HD details, simply says '[Open Device...]' for a few seconds, beeps, and then says '[Can't Open Device]' and halt's the Diag. Also, when left to boot naturally (and fail) the harddrive makes very unnatural clicking sounds, so its obviously nackered.
Obviously then this is a Hard Drive problem, but I'm also hearing that it could be caused by the ribbon? Before I pay out for a new harddrive then I thought I'd double check the validity of this claim. Anyone have any experience with ipod harddrive failures?

Didn't mean to make those links, first one should just say "Open Device..."

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I did a hard drive test and got this error code.. what does it mean?

4MEM/4/40000000: 0x6a494c18

You did the Apple Hardware Test (not "hard drive test"), I presume? That error suggests RAM.
You can do the extended AHT for more, or try downloading and running Rember:
http://www.kelleycomputing.net/rember/

HT5622 My Ipod Classic shows a red circle with a cross in the middle. I've completed diagnostic tests which have popped up, however any HP/FW/Hard Drive tests freeze the ipod, as if the hard drive won't spin. What do I do?

My Ipod Classic shows a red circle with a cross in the middle. I've completed diagnostic tests which have popped up, however any HP/FW/Hard Drive tests freeze the ipod, as if the hard drive won't spin. What do I do?
After holding down the Select and Play/Pause button, I was able to restart the Ipod and then it brought me to a Diagnositc test. I have tried doing both the Mannual and Annual test on the ipod however in each test, the ipod freezes on different access tests. The HP (headphones) test, shows the headphones are detected, but then if it tries to play a song to make sure they work it freezes and goes back to the red cross. I have looked at various other questions regarding the FW cable, however I don't believe i have such a cabel. Then the Hard Drive test freezes up and I can hear a ticking noise coming from the drive but it doesnt seem to be spinning. Alongside these test issues, any computer cannot see the Ipod when plugged in (including itunes). Therefore some tests for the USB drive cannot be completed. I do not recall dropping it badly, though I have dropped it previously. Does all this mean there is damage to the drive? Should I instead take it to an apple store?
Many Thanks

The stats look fine. Try the DFU Restore method shown in Corrupt iPod classic. It may pay to disable any anti-virus software and use the staged transfer method to reload data, assuming you get that far.
tt2

I cannot open my hard drive...help please

I cannot open my hard drive.I have no idea why not.
Everything was perfectly fine this morning, I shut down, and nothing was different.
Later today I turned on the computer again to do some work, and when I click the hard drive icon it will not open, it seems that the whole finder or hard drive "resets" or "redoes itself"
No error message displays of any kind.
I have not installed anything or changed anything at all recently.NOTHING.
I already tried putting in my Tiger disc, and ran first aid, verified and repaired the preferences, and verified and repaired the disc, and after taking out the Tiger original disc...no, that didn't help either.
As far as I can tell everything else is fine, Safari works, my calculator and calendar and I Tunes and all that works fine.
HELP

UUUGGHHHH ... On a friends computer right now...
I had to start all over from the disc, after I, as the "other user" with (Admin. priviledges) went and tried to change the permissions of "original me", and it wouldn't let other user/me #2 do it, and so I kept trying, but then I couldn't get back into original me, it wouldn't let me login, kept saying you cannot login at this time, and I couldn't stay on Safari in user#2 long enough to try and write you before it "blinked out", so, I put in the original Tiger disc from the beginning and did an an archive install,BUT did not check the keep users and settings checkbox, so, my budget and things I was working on were kept intact....YEAH...but the original problem was never determined.
I hope that does not happen again, I still don't even know what caused it all in the first place.
THASNK YOU SO MUCH !!! for trying to help me.

Laptop dropped - trying to run hard drive test in bios, but can't find

CAn someone tell me how to run a hard drive test in bios - I am not seeing it in the menu at the initial screen after hitting F2. Is there a disk I need to insert?

The BIOS doesn't provide a HD diagnostic. The BIOS is firmware and is limited to providing
basic functions like recognizing devices on the buss or providing the user the ability to
load software to the HD.

Opinions on Hard Drive Testing Software

This will be a 2 part question, since I'm new to this forum.
First, I own both a MBP and an iMac. The question I posted in the MBP section was this:
--------START OF POST-------
Hello friends!
I came across the following link on hard drive test tools and was curious about the opinions people have for them, against them, or no opinion. Here's the link:
http://forums.macrumors.com/showthread.php?t=1544280
I would caution to read really only the first post because it contains the information I'm interested in, and later on the discussion quickly turns into complaint session about "Mac Keeper" which I have absolutely no interest in replicating.
In advance, I thank you for your input!
---------END OF POST---------
The other question has to do with this forum. The question above isn't system specific since all Apple computers have a hard drive or SSD of some sort. Is there a way to post a question into all hardware related forums instead of doing what I've done above, which is copy and paste from a previous thread to the other?
As before, in advance, I thank you for your input!

He wants to test his hard drives because it's fun and entertaining!!!
I've seen that list before. I think it's become somewhat of the DeFacto list of those types of tools on the web.
I use Scannerz myself because I didn't see any point in paying $100 for some of the other tools when a new drive costs anywhere from $40-$70 (US) for a "normal" sized drive. If you use its cursory mode it can scan SSDs and to the best of my knowledge it's the only tool that's capable of presenting Fusion Drive's to the end user on both a component basis (ie the SSD and the hard drive individually) or as a single entity (ie the entire Fusion Drive as a single unit). At present I don't have an SSD because I've been reading too many stories about third party units being problematic, but I'm assuming (is that safe??) that this will change in the next year or two.
Considering how differently SSDs handle data vs. a hard drive, I have to wonder how good some of the features of the more expensive tools will be in the long run. For example, right now if a file is erased on a traditional hard drive, the data isn't really gone until it's overwritten, it's just marked as free space. This allows "recovery tools" to recover data. On an SSD with garbage collection enabled, I would think this would more or less kill that option. And of course, with an SSD, defragmentation isn't needed at all.
It's sort of interesting how somehow or other, Mac Keeper managed to make it's way into that thread. If I open up a weather web site, there's an ad for Mac Keeper telling me I need to clean my Mac. If I log into a newspaper, once again, there's Mac Keeper telling me to clean my Mac. Some guy does a post on a web about drive testing tools, and in one way or another Mac Keeper STILL manages to end up dominating it...although in this case not so favorably!

How do you open a hard drive in Lion

I have a Mac Book Pro. Since the Lion upgrade I can no longer open a hard drive window on the desktop. When I double click on the HD icon nothing happens, or at least that is what it seems. However when I do the 3 finger swipe to go from one desktop to another, then I see that opened HD window showing up and I am transissioning from one desktop to another, then when then next desktop is active, the HD open window disappears. This is a major bug because I can not access a file on the internal or any connected HD on the MB pro. Anyone else have this issue? I do not have the issue on an older 27" iMac, but of course I do not have a trackpad on that machine. So I feel this is a "Swipe to next desktop" issue. How do you shut the 3 finger swipe off?

Sounds like you have a Finder window lost in the "Space between Spaces"
sometimes dialog windows do this to me, its annoying as all get out.
Two finger click on your Finder icon and go to Options and pin your Finder to "This Desktop"
That should force the open window of finder into the space you need, then you can close it and undo that setting.
Or you can pin finder to all desktops and it will be persistant to any space you are in, but that can get annoying.
EE

Whats the best recommended hard drive testing tool

what hard drive testing tool would you guys recommend??
not just for lenovo's, for all PCs.& Notebooks
thanks
this should be easy...?

I use HD Tune.
If you're assessing damage, the free HDD Regenerator might be useful.
W520: i7-2720QM, Q2000M at 1080/688/1376, 21GB RAM, 500GB + 750GB HDD, FHD screen
X61T: L7500, 3GB RAM, 500GB HDD, XGA screen, Ultrabase
Y3P: 5Y70, 8GB RAM, 256GB SSD, QHD+ screen

Software based hard drive tests?

Is there a software based hard drive tester out there? I have no idea how to test my now 7 year old hard drive on my MDD,just wondering if there are software based solutions as well as hardware,and where to get them,thanks!

Excellent,thank you,just one more question,can the power supply be tested the same way,with software?Or am I stuck using a power supply tester,which I dont currently have(a link to a decent one would be nice,if I cant do this with software,that is).Again thanks for this,as I totally forgot which ones were the best :)Oh,and BTW,japamac,I just joined the Quicksilver club(if one exists )and found your blog an excellent resource for deciding on which one to get,as well as which upgrade parts to use.Recieving one this week,with an Radion 9800Pro card.Alraedy have a Firmtec card and am using a 1TB Hitachi jupiter series hard drive.The Quicksilver is a DP 800,and I'm running Leopard.I for one just want to take this time to thank you for all the help you have been to me and everyone who loves their Power PC G4's!!

I opened the hard drive and found some intrusive files under places in left side of window.. How do I take them out?

I opened the hard drive and found some intrusive files under places in left side of window.. How do I take them out?

Thanks for the reply. I was able to save the data on the Macbook Air whose HD got corrupted by using File Sharing (ethernet connecting two Macbook Airs).
I am also going to make a disk image of the HD using Disk Utility and mount that Disk Image onto an external hard drive. That way I can save the hard drive contents.

I cannot install, only hard drive test. please help!

hi,
my iBook G4 crashed about 2 months ago and I got a new harddrive but it came with no operating system. I borrowed a friend's disks but everytime I put in disk 1 it will only go to Hard Drive Test and I cannot make it go to a section where I can actually reinstall. I have tried pressing command, c, command and c, and nothing. every time it goes to the Hard Drive Test and I have already run it and I passed.
the girl with the disks also has an iBook G4 and I do not understand what the problem is. she just bought it after I did.
I bought my laptop in the US but I am currently in Denmark and could not get Apple to actually fix my laptop but there should be no problem.
please help!

heychristaay,
As I asked in My Previous Reply;
"What OS was installed on your iBook before you replaced the HD?
Have you tried installing, using either the disks that shipped with the iBook, or a Full Retail Version of an OS, that you may have upgraded to? Your own disks?'
If the borrowed disks, do not look Exactly like THESE, they will not work to install Panther 10.3.x.
Additional info in these links.
Using OS X Install CDs/DVDs On Multiple Macs
What's A Computer Specific Mac OS X Release
Software Update, Upgrade: What's The Difference?
ali b

Error Code BIOHD-2 During Hard Drive Test No Drives Detected

I am working on a HP Pavilion p6214y Desktop PC.
Just to list the specs for any unusual problems:
OS = Windows 7 Home Premium 64 bit
MB = HP P/N: 513430-002 with AMD Athlon II x4 620 Quad Core
HD = Western Digital 1TB
Power = 350W LiteOn
Ram = 8G
I am getting a blue screen that shows 4 options and I chose F9 for diagnostics and it gave me error code BIOHD-2 when checking the hard drive. It said no hard drives were detected. I have read on this here and checked the bios and it does not find the hard drive. So most people then say it is a bad hard drive. Although, I put the drive into another computer and I can pull files up from the hard drive and view them. It finds the drive just fine in the bios. I also put a working hard drive from that other computer into this HP and it will not recognize a hard drive through the bios. Since the mother board is not recognizing hard drives throught the sata ports I would assume a mother board failure. I then put in a bootable usb version of Ubuntu 12.10. It runs smoothly and will access the internet and everything. So, from my small amount of knowledge, that means that the mother board is still ok, right? I do not believe that I have read anywhere that the motherboard can go bad only at the sata ports. Does anyone know if that is a possibility? Is there a chance that I could salvage the situation by purchasing a set of recovery disks for this specific model and just reinstalling everything? I have heard that they are usually $20 so that would be a cheap trial and error.
Also, it will make it to the recovery screen sometimes on the blue screen, but it won't do anything because the keyboard stops working at that point.
Just another tech junkie.
This question was solved.
View Solution.

Hi:
If you are running the ubuntu from the usb flash drive and not the hard drive, then yes, there is a definite possibility the motherboard sata controller has failed.
I believe the motherboard in your model is notorious for sata controller failures as is evidenced in these many threads below.
http://h30434.www3.hp.com/t5/forums/searchpage/tab/message?filter=labels%2Clocation&location=categor...+

Failure code on hard drive test: 0qe575-54h6sd-xd003g-60r90

I have a failure code on the hardware test of: Oqe575-54h6sd-xd003g-60r90 - is this a fatal error or is there some way to rebuild. Splashtop works, but windows 7 does not boot.

Hi,
Similar errors indicate that there is something wrong with the hard drive and needs to be replaced.
I checked the failure ID but it said " Failure ID not in valid format XXXXXX-XXXXXX-XXXXXX-XXXXXX"
Because the Failure ID that you provided has 1 character missing at the last set. There should be 6 characters in each set and last one has only 5. If you can find the missing number then i'll be able to decode the failure ID for you even though it is almost certain that the HDD needs to be replaced.
Here is a link for more info about similar errors:
Failure Codes
Note:
If you have HP Support Assistant installed on the computer(The Blue Question Mark) then open it ==> Complete all pending Updates & Tuneups==> Restart and Check. It may solve your problem
Although I am an HP employee, I am speaking for myself and not for HP.
**Click on “Kudos” Star if you think this reply helped** Or Mark it as "Solved" if issue got fixed.

Comprehensive Fusion hard drive test - are there any.

is there any software to do a comprehensive test on my fusion hard drive.
I have a new imac and I swear, i hear a beep sometimes while accessing data.
I ran disk utility and it was OK.

If you have more than one user account, these instructions must be carried out as an administrator.
Triple-click anywhere in the line below to select it:
syslog -k Sender kernel -k Message CSeq "I/O error" | tail | open -f -a TextEdit
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V).
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
A TextEdit window will open with the output of the command. Post the contents of that window, if any — the text, please, not a screenshot.

Hard drive test failed

Hi
My HP Pavilion G6 is showing HARD DISK IMMINENT FAILURE on startup and asks to go in diagnostics.
When I run any test it shows SMART CHECK - FAILED.
Failure ID: OTSE1F-5LC77B-XD015G-60FV03
Product ID: QA498EA#ABV
HARD DISK 1.
However, when i choose to continue startup, it loads Windows but runs very irritatingly slow.
How can i get it fixed?

Hi,
The 24 character error code for the Smart failure would indicate that the Hard Drive is failing and needs to be replaced. This is also consistent with the slow loading/performance issues you describe.
If your notebook is still under warranty, contact HP and arrange to have the drive replaced - you can check your warranty status Here.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
If you are out of warranty and would like a guide on replacing the Hard Drive yourself, please let me know.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

DIAGNOSTIC ERROR: OPEN DEVICE (Hard Drive test error)

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