Diagnostic mode - 'HHD SCAN' progress indicator?

I have a 20Gb 4th gen iPod, and suspect the hard-drive is on its last legs. I've tried to run the HDD SCAN in diagnostic mode, but am not sure if it's working. The HD whirrs and clicks in a repetitive sequence, and the display just says 'Starting...'. Does anyone know if there is a progress indicator (i.e. "x% complete") or what the right HD sounds should be?
Background below:
I've been experiencing some intermittent freezing so zero'ed all data (not the first time, but after a year or so of no problems) and tried to restore. This worked fine, but halfway through reloading my music, the HD locked-up and starting whirring and clicking, and iTunes froze (and Finder). So I repeated the restore, and again on reloading the HD locked-up. I can dribble songs onto the disk manually, but that's no fun. The HD then locked during restore and the USB stopped working (although FW still did).
I plugged it into a PC and managed to restore it properly. It now works fine, but I haven't tried to load a significant amount of data onto the HD. Now I'm trying to run the HD SCAN to see where I stand.

Hi Shane,
Thanks for your detailed description.
Just as your inference, it caused by incompatible driver for different device.
Let's try this:
locate to the registry below:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\msahci
change its value as "0", and then boot into computer, change SATA mode to AHCI mode.
After that, check the result.
Karen Hu
TechNet Community Support

Similar Messages

Diagnostic Mode: How can you tell if the scan disk is working?

I put my ipod into diagnostic mode and went to the scan hard drive utility. The problem is that does not seem to be working.
I get the following message:
Read Verify Scan
Scan takes a while
Before Scan:
Start Scan…
Does that mean the scan is in process or do I have to do something to start it?

Mine is doing exactly the same thing. Did you ever get the answer to your question?

How long will the progress indicator spin before safe mode progress bar shows up?

How long will the progress indicator spin before safe mode progress bar shows up?

Not a good sign, your HD is failing or has serious block problems. It might be possible to reformate the drive and start over.
or something more agressive to do the repair, like Disk Warrior http://www.alsoft.com/diskwarrior/
You need a backup plan in place here.
more information here in a similiar thread:
https://discussions.apple.com/message/17623074#17623074

HDScan not showing up in diagnostic mode

I have a 160G Video iPod,since I cant sync more then 4gbs on it I'ev benn talled that I may having a bad sector on my ipod,so I ran it on diagnostic mode but I cant find HDscan under 'IO' section or any other section on the diagnostic mode menu.
Thanks you for your help.

Ok, that doesn't sound too good for what should be a pretty new machine judging by the PowerOn Hours...
Next step...
*Check iPod hard-drive for errors*
Hold Select+Menu on the iPod for about 6 seconds until it resets, then hold Select+Play as soon as the Apple logo appears, again for about 6 seconds to put the machine in disk mode. Open iTunes and in the Sync tab of the preferences menu check *Disable automatic syncing of all iPhones & iPods*. Now connect your iPod to the computer, wait until it connects, then close iTunes. Browse *My Computer* and right-click on the drive for the iPod, click Properties, then click Tools. Under Error-checking, click *Check Now*. Under Check disk options, select *Scan for and attempt recovery of bad sectors*. Click Start. Mac users should run *Disk Utility / Repair Disk* for the equivalent process.
This scan will take some time, or it may even lock up, but if it works it should be performing a write & read back check on every sector of the disc and thus should detect & remap the remaining bad sectors. Whether it completes or not comparing the before & after results should prove informative.
tt2

Question about iPod 4th Gen Diagnostic Mode

I am having a problem with my iPod. 4th Generation, 40GB Model A1059.
I am interested in what should be the expected results in two of the Diagnostic modes.
HDD R/W; and
HDD SCAN
In the Scan test mode, I get a "Pass" message and when I press "play" I go back to the diagnostic mode menu. So I guess this means I passed the HD Scan.
In the R/W test mode, I get a message that reads
HDD Test
38 GB
But pressing 'play' nothing happens, and it seems (feels and sounds)like the hard drive is still spinning.
So is the test still underway, or am I finished with the test when I see the "38 GB" message on the display?
I did a search of this site and the internet and really can't figure out what the anticipated result should be. It just won't let me search under "HDD R/W" It seems that the / is some kind of boolean conector that the search engine reads as something other than a ASCII character.
For anyone who may be interested in my problem, here it is:
It used to run forever with the Apple Logo. I put it away and came back to it recently hoping the problem would have magically gone away. Well it hasn't. Now the HDD just 'clicks' It goes something like 1,2,3,"click"... 1,2,3"click" until the file folder with an exclamation pint comes up.
Interestingly enough, the 1,2,3,"click"... 1,2,3"click" happens in the HD Scan Mode Test, but when I run the HDD R/W mode test the drive seems to spin freely without the 'click'
A1059 Windows XP
A1059 Windows XP

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Diagnostic mode

Apple let me down - I sent in an iPod for repair and got a new one back .. but it has had difficulty restoring, formatting to mac or PC - I spent over an hour on the phone with Apple. I ended up getting lost in a transfer, shortly after the tech said I should file a new repair claim (and pay the shipping again) for a repaired iPod I received yesterday.
I can do a restore, etc and pass disk utility checks, etc (including Mac and Norton) but a get disk write failures after about 4 songs. I finally ran it through Norton Disk Doctor - took 3 hours to get to sector 300,273 so I think my problem is a corrupt media.
One of the blogs on the Internet suggested that there was a way to get to a secret "diagnostic mode." There is. On a click wheel, reset and then start up holding the select (middle) and back (center-left) buttons. The screen says "IRAMPASS" and has lots of choices including "HDD Scan" which I started about 30 minutes ago. This "Feature" isn't documented so I'm reluctant to do too much with it, but I can't describe how let down I feel that Apple would send me a damaged iPod and suggest (after I had spent hours on it myself and an hour with them) that I should pay to have it repaired again.
Does anyone know about these diagnostics? If the media has a few bad sectors, will I be able to correct it on my own so I don't have to bother poor Apple with such a trivial problem as the sent me a bad iPod and don't appear to have a way to correct that.

Scott, Welcome to the discussion area!
Do you realize that there is an iPod nano discussion area?

Diagnostic Mode: All checked out fine-BUT

I ran all the diagnostic tests on my Ipod. All indicated that everything is in working order. My problem is my Ipod still freezes a great deal of the time…any ideas.
When it freezes I reset it. Often I get the sad Ipod face indicating a hardware problem. SO…I put the Ipod into diagnostic mode and ran all the various tests on IO. I tested the memory, hard drive, etc. All check out as operating properly.
Why do Ipods seem to freeze so much?

Try to find a Mac computer and do the following, in case you cant find follow the instruction for the pc
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”

How to get into iPod Diagnostic Mode

I followed someones advice to get into Diagnostic Mode...duplicated below.
Problem is after rebooting iPod and the apple logo appears the button combination didn't work to get into Diag Mode for my iPod. Anyone know the combination for a 15GB docking (touch wheel) iPod????
Instructions provided on forum:
1)Maybe you have damaged hard drive, you can check that by running a HDD Scan.
2)To do that you need to get into diagnostic mode.
§First reset the iPod
§How to reset iPod:
1.Connect iPod to the iPod Power Adapter and plug the power adapter into an electrical outlet.
2.Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)About 4 times, when you are finished make sure it is not on hold.
3.Press and hold the Menu and Select buttons (select is the middle button) until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this tep.There are two small pins within the iPod that need to make a connection to reset the iPod the pressure has to be just right. Sometimes it is easier to do this if you put the iPod on a flat surface.
§Then as soon as you see the apple come up on the screen, change to pressing select and the previous arrows (the arrows that are pointing to the left).
§The screen will change it will say IRAM PASS, DIAG VER.
§PRESS PLAY TO CONTINUE.
§Press play to continue and then using the advance arrows, (arrows that point to the right), scroll down to the HDD SCAN and press select.
§It should take anywhere from 45 mins to around 2 hours for the scan to run.
§The scan will tell you exactly if your hard drive is damaged. This also can have effect on your battery life.

Actually, there's nothing you can do in Diagnostic Mode to create a problem, you can only check for them
Nope. HARD R/W will do a test of both writing and reading of the hard drive. This test is destructive, your data will be lost. There's also the CLEAR BLKS test and the HDD DROP test.
Not to mention that the scanning processes exercise the hard drive quite a bit, and frankly the iPod drive isn't made to stand that kind of abuse for very long.
In any case, there's realistically nothing you can test in diag mode that you can't test in other ways. A simple format will check the drive for sector errors (along with erasing it). There's very little point to using the diag mode.

Stuck at gray progress indicator screen for 1 min - then fan speed races...

Hello,
I have read through a bunch of posts here and figured I would give my scenario. I have a 1st gen iMac G5 - My fiancee used it in college and then I boxed it up and it sat in the box for about a year or so untouched. We just moved into a new apartment so I figured I would hook it up. I plugged it in and it started up a bit slow - but I was able to log in ok the first time - then I did a software update (i figured it could use an update after sitting for a year)
Then I restarted and it would not make it to the login screen.
I power up, it goes to the grey apple logo splash screen for about 1 minute, then the fan starts racing on high and there it sits... forever racing and progress indicator spinning. I have tried the SMU reset (via unplugging the power cable and reconnecting and holding power button)
PRAM reset by holding command+option P+R.
Is it possible my PRAM battery is shot from sitting in the box for a year?
It is also a probable software issue from updating??
I tried booting in safe mode but did not work, actually I belive the computer just turned off after 1 minute when I did try to boot into safe mode.
Where can I go from here, given the information?
Thanks much.

Welcome to Discussions - it is likely that your PRAM battery (CR2032 3v lithium) will need replacement and it would also be a good idea to boot from your install disc and run Disk Utility:
1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk.
You could also run the Apple Hardware test from your install disc.
Make sure that the air vents of the computer re not clogged, you can vacuum them.
Please post back and let us know how you made out,

Can't get past gray screen with progress indicator... Help

I can't turn on my Macbook. It starts but won't go past the gray screen with the progress indicator (spinning circle).
I have tried:
1. turning off, removing battery, holding start for 5+ seconds, replacing battery and then turning on.
2. Holding command + option + R + P while staring up, waited for 3+ chimes.
3. holding Shift down while starting up
none of these things are working.
I've been on hold with apple service/support for almost an hour now.
I have an assignment on the computer that is due by midnight.
HELP!
I'm not very computer savvy and this is my first mac.
Any ideas folks??
Thanks.
Macbook Mac OS X (10.4.7)

You've done all the standard procedures. If you have any peripherals attached, disconnect them.
This describes resetting the PMU:
http://docs.info.apple.com/article.html?artnum=303319
Did you have the AC disconnected when you did it? I don't have any other ideas.
These are the startup key options:
http://docs.info.apple.com/article.html?artnum=303124
Edit: If you have the install disc stuck in it anyway, can you get the hardware test to work? (Reboot while pressing the D key.)

Can we have our custom name in the place of Progress Indicator ?

Hello all..
I am using Captivate 4. I would like to use a custom name "Prasna"(means the word "question' in a local language) instead of the word "Question". How can I change it as per my requirement. In the progress indicator window, there are only 2 options where I couldn't find what I need.
Thanks & regards,
Pullela.

Hello Pullela,
For once you are lucky to use Captivate 4, because this feature was lost in CP5. It is a bit cumbersome but possible: choose File Export Captions to Word (do not remember the exact phrasing, sorry). In the Word document you will see the progess indicators, and you'll be able to change the word Question. Then re-import without changing the filename in the Captivate file.
For CP5-users I posted an alternative workaround on my blog recently; it uses the master slide, but you could also tweak this for CP4, you'll have to copy/paste to all slides:
Customize the progress indicator
Lilybiri

Ok so. . . . . i got my ipod to go into diagnostic mode and did some test .

yea i got it in diagnostic mode finally but, im on the accessorize test and it says
Please Plug FW
lcd id : 2
fwrpwr : 0
what does that mean? what do i do? plz help.

Firewire is still faster than USB2. I have an external hard drive that has both types. I have tried tansferring the same set of files to and from the drive using both connections and timing the transfers. Firewire was faster. This is Firewire400 not the newer Firewire800 that is definately faster than USB2.

How to change the text in Progress Indicator?

Hi,
How do I edit the text for Progress Indicator in Captivate 4?
What if wanted to change the font color, or even create this test in Spanish for example? How to edit the word "Questions"?
Is there a way to edit the default in Captivate?

I'm just a Captivate newbie myself, but it seems to be a default style that you cannot edit. Also, changing "Question" to "Questions" would be grammatically incorrect in that case anyway.
HTH,
PharmaGirl

TIME-OUT error in BSAK select query(Progress Indicator is also used)

Hi,
    In my report program one select query is there on BSAK table, which is as follows --
       SELECT BUKRS
                     BELNR
                    GJAHR
                    SHKZG
                    BSCHL
                    UMSKZ
                    LIFNR
                    EBELN
                    EBELP
                    WRBTR
                    DMBTR
                    XZAHL
                    REBZG
                   AUGBL
                   BLART
                   AUFNR
                   AUGDT
                   BUZEI FROM BSAK
                              INTO TABLE IT_BSAK
                              FOR ALL ENTRIES IN IT_BKPF1
                               WHERE BUKRS = IT_BKPF1-BUKRS
                                            AND AUGDT = IT_BKPF1-BUDAT
                                            AND AUGBL = IT_BKPF1-BELNR
                                            AND BSCHL IN ('31' , '29', '26', '39', '25').
I used Progress Indicator befor running this query and after this query also. But still It's giving me TIME-OUT error in this select query only.
I run the same query for 10 records in IT_BKPF1 table, it runs perfectly. But when I run it for 1000 records it giving dump.
And in actual bussiness my records are always more than 100 only.
I also check the indexing. It having secondary indexing on this BUKRS, AUGDT, AUGBL fields. Then also it's giving error.
so, How can I solve this dump..?? What could be the reason..??
Thanks in advance...!!
Regards,
Poonam.

Hi Poonam Patil,
Try to provide BELNR and GJAHR in where condition...
BKPF-DBBLG ==> BSAK-BELNR
Also check
BKPF-BLDAT ==> BSAK-AUGDT
Check out above relation...
If data is there in these fields of the table and both are matching then you can pass it and as they are in primary key of BSAK it will improve the performance...
Hope it will solve your problem..
Thanks & Regards
ilesh 24x7
ilesh Nandaniya

My device only displays the Diagnostic Mode screen. Don't metter what I do. I've tryed to update itunes and reestore with latest software a few times, but it always comes back on the Diagnostic Mode screen. What's wrong?

My device only displays the Diagnostic Mode screen. Don't metter what I do. I've tryed to update itunes and reestore with latest software a few times, but it always comes back on the Diagnostic Mode screen. What's wrong?

Hi sayla,
When you reloaded your software did you do a clean reload (deleting all data)? http://bbry.lv/bpv7DT
If so, you might try doing a resettofactory using the following instructions. http://bit.ly/fMW9I4 This will reset to factory default.
-FS
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Diagnostic mode - 'HHD SCAN' progress indicator?

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