Dial pad not showing

Dialpad not showing up when phone icon is pressed

Howdy Mobile User,
If I understand correctly your Phone app launches but you cannot get the the keypad. I would start by quitting the Phone app:
iOS: Force an app to close
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that restart the device and test the issue again:
iOS: Turning off and on (restarting) and resetting
Thank you for using Apple Support Communities.
Cheers,
Sterling 

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