Dial plan change.Internal calls are dialing slow

Hi,
I have made dial plan change in one customer from 3 digits to 2.But there is an IVR with CTI ports with 3 digits and the first digit is overlapping with some 2 digits phones. So when you try to dial for example number 61 the CUCM is waiting for the interdigit timeout because the CTI RP is with number 600.And there are some hunt pilots with 3 digits. So I have decided to move all 3 digits CTIs and hunt pilots to different partition and exclude them from the internal partition, but the problem still exists. So let say I have:
pt_1
css_1 (includes only pt_1)
pt_2
css_2 (includes only pt_2)
Phone 1
DN 10
pt_1
css_1
Phone 2
DN 20
pt_1
css_1
Phone 3
DN 100
pt_2
css_2
Phone 4
DN 200
pt_2
css_2
Why when I call phone 1 from phone 2 the cucm is waiting for the interdigit timeout, but when I call phone 3 from phone 4 no problem?
Thanks for the help.

Hi there,
Is it possible for you to attach your Route Plan report .csv
for us to have a look at. Maybe we can help identify the overlap.
Cheers!
Rob

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    interface FastEthernet0/1/6
    switchport voice vlan 100
    macro description cisco-phone
    spanning-tree portfast
    interface FastEthernet0/1/7
    switchport access vlan 20
    spanning-tree portfast
    interface FastEthernet0/1/8
    switchport access vlan 100
    macro description cisco-switch
    interface Dot11Radio0/5/0
    no ip address
    shutdown
    ssid cisco-data
    ssid cisco-voice
    speed basic-1.0 basic-2.0 basic-5.5 6.0 9.0 basic-11.0 12.0 18.0 24.0 36.0 48.0 54.0
    station-role root
    interface Dot11Radio0/5/0.1
    encapsulation dot1Q 1 native
    bridge-group 1
    bridge-group 1 subscriber-loop-control
    bridge-group 1 spanning-disabled
    bridge-group 1 block-unknown-source
    no bridge-group 1 source-learning
    no bridge-group 1 unicast-flooding
    interface Dot11Radio0/5/0.100
    encapsulation dot1Q 100
    bridge-group 100
    bridge-group 100 subscriber-loop-control
    bridge-group 100 spanning-disabled
    bridge-group 100 block-unknown-source
    no bridge-group 100 source-learning
    no bridge-group 100 unicast-flooding
    interface Vlan1
    no ip address
    bridge-group 1
    bridge-group 1 spanning-disabled
    interface Vlan20
    ip address 10.10.10.1 255.255.255.0
    interface Vlan100
    no ip address
    bridge-group 100
    bridge-group 100 spanning-disabled
    interface BVI1
    description $FW_INSIDE$
    no ip address
    ip nat inside
    ip virtual-reassembly in
    shutdown
    interface BVI100
    description $FW_INSIDE$
    ip address 10.1.3.1 255.255.255.0
    ip nat inside
    ip virtual-reassembly in
    ip forward-protocol nd
    ip http server
    ip http authentication local
    ip http secure-server
    ip http path flash:/gui
    ip dns server
    ip nat inside source list 1 interface FastEthernet0/0 overload
    ip route 0.0.0.0 0.0.0.0 192.168.101.1
    ip route 10.1.10.1 255.255.255.255 Integrated-Service-Engine0/0
    logging esm config
    access-list 1 remark SDM_ACL Category=2
    access-list 1 permit 192.168.10.0 0.0.0.255
    access-list 1 permit 10.1.3.0 0.0.0.255
    access-list 1 permit 10.1.10.0 0.0.0.3
    access-list 100 remark auto generated by SDM firewall configuration
    access-list 100 remark SDM_ACL Category=1
    access-list 100 deny   ip 192.168.10.0 0.0.0.255 any
    access-list 100 deny   ip host 255.255.255.255 any
    access-list 100 deny   ip 127.0.0.0 0.255.255.255 any
    access-list 100 permit ip any any
    access-list 101 remark auto generated by SDM firewall configuration##NO_ACES_8##
    access-list 101 remark SDM_ACL Category=1
    access-list 101 permit tcp 10.1.3.0 0.0.0.255 eq 2000 any
    access-list 101 permit udp 10.1.3.0 0.0.0.255 eq 2000 any
    access-list 101 deny   ip 10.1.3.0 0.0.0.255 any
    access-list 101 deny   ip 192.168.10.0 0.0.0.255 any
    access-list 101 deny   ip 192.168.101.0 0.0.0.3 any
    access-list 101 deny   ip host 255.255.255.255 any
    access-list 101 deny   ip 127.0.0.0 0.255.255.255 any
    access-list 101 permit ip any any
    access-list 102 remark auto generated by SDM firewall configuration##NO_ACES_6##
    access-list 102 remark SDM_ACL Category=1
    access-list 102 deny   ip 10.1.10.0 0.0.0.3 any
    access-list 102 deny   ip 10.1.3.0 0.0.0.255 any
    access-list 102 deny   ip 192.168.101.0 0.0.0.3 any
    access-list 102 deny   ip host 255.255.255.255 any
    access-list 102 deny   ip 127.0.0.0 0.255.255.255 any
    access-list 102 permit ip any any
    access-list 102 permit ip 192.168.101.0 0.0.0.3 any
    access-list 103 remark auto generated by SDM firewall configuration##NO_ACES_8##
    access-list 103 remark SDM_ACL Category=1
    access-list 103 permit tcp 10.1.10.0 0.0.0.3 any eq 2000
    access-list 103 permit udp 10.1.10.0 0.0.0.3 any eq 2000
    access-list 103 deny   ip 10.1.10.0 0.0.0.3 any
    access-list 103 deny   ip 192.168.10.0 0.0.0.255 any
    access-list 103 deny   ip 192.168.101.0 0.0.0.3 any
    access-list 103 deny   ip host 255.255.255.255 any
    access-list 103 deny   ip 127.0.0.0 0.255.255.255 any
    access-list 103 permit ip any any
    access-list 105 permit ip any any
    snmp-server community public RO
    tftp-server flash:/phones/521_524/cp524g-8-1-17.bin alias cp524g-8-1-17.bin
    tftp-server flash:/phones/5x5/spa5x5-7-1-3c.bin alias spa5x5-7-1-3c.bin
    tftp-server flash:/phones/525/spa525g-7-4-8.bin alias spa525g-7-4-8.bin
    control-plane
    bridge 1 route ip
    bridge 100 route ip
    voice-port 0/0/0
    cptone GB
    station-id name Cordless
    station-id number 329
    caller-id enable
    voice-port 0/0/1
    cptone AE
    caller-id enable
    voice-port 0/0/2
    cptone AE
    caller-id enable
    voice-port 0/0/3
    cptone AE
    caller-id enable
    voice-port 0/1/0
    trunk-group ALL_FX0 64
    translation-profile incoming INCOMING_CallerID_PROFILE
    supervisory disconnect dualtone mid-call
    supervisory custom-cptone UAE-CUSTOM
    input gain 14
    cptone GB
    connection plar opx 511
    impedance 600c
    description Configured by CCA 4FXO-0/1/0-Custom-BG
    bearer-cap Speech
    caller-id enable
    voice-port 0/1/1
    trunk-group ALL_FX0 64
    translation-profile incoming INCOMING_CallerID_PROFILE
    supervisory disconnect dualtone mid-call
    supervisory custom-cptone UAE-CUSTOM
    input gain 14
    cptone GB
    connection plar opx 511
    impedance 600c
    description Configured by CCA 4 FXO-0/1/1-Custom-BG
    bearer-cap Speech
    caller-id enable
    voice-port 0/1/2
    trunk-group ALL_FX0 64
    translation-profile incoming INCOMING_CallerID_PROFILE
    supervisory disconnect dualtone mid-call
    supervisory custom-cptone UAE-CUSTOM
    supervisory dualtone-detect-params 1
    input gain 14
    cptone GB
    connection plar opx 511
    impedance 600c
    description Configured by CCA 4 FXO-0/1/2-Custom-BG
    bearer-cap Speech
    caller-id enable
    voice-port 0/1/3
    trunk-group ALL_FX0 64
    translation-profile incoming INCOMING_CallerID_PROFILE
    supervisory disconnect dualtone mid-call
    supervisory custom-cptone UAE-CUSTOM
    input gain 14
    cptone GB
    connection plar opx 511
    impedance 600c
    description Configured by CCA 4 FXO-0/1/3-Custom-BG
    bearer-cap Speech
    caller-id enable
    voice-port 0/4/0
    auto-cut-through
    signal immediate
    input gain auto-control -15
    description Music On Hold Port
    sccp local Loopback0
    sccp ccm 10.1.3.1 identifier 1 version 4.0
    sccp
    sccp ccm group 1
    associate ccm 1 priority 1
    associate profile 1 register confprof1
    dspfarm profile 1 conference 
    description DO NOT MODIFY, active CCA conference profile - CCA2.0 codec729
    codec g711ulaw
    codec g711alaw
    codec g729ar8
    codec g729abr8
    codec g729r8
    codec g729br8
    maximum sessions 2
    associate application SCCP
    dial-peer cor custom
    name internal
    name local
    name local-plus
    name international
    name national
    name national-plus
    name emergency
    name toll-free
    dial-peer cor list call-internal
    member internal
    dial-peer cor list call-local
    member local
    dial-peer cor list call-local-plus
    member local-plus
    dial-peer cor list call-national
    member national
    dial-peer cor list call-national-plus
    member national-plus
    dial-peer cor list call-international
    member international
    dial-peer cor list call-emergency
    member emergency
    dial-peer cor list call-toll-free
    member toll-free
    dial-peer cor list user-internal
    member internal
    member emergency
    dial-peer cor list user-local
    member internal
    member local
    member emergency
    member toll-free
    dial-peer cor list user-local-plus
    member internal
    member local
    member local-plus
    member emergency
    member toll-free
    dial-peer cor list user-national
    member internal
    member local
    member local-plus
    member national
    member emergency
    member toll-free
    dial-peer cor list user-national-plus
    member internal
    member local
    member local-plus
    member national
    member national-plus
    member emergency
    member toll-free
    dial-peer cor list user-international
    member internal
    member local
    member local-plus
    member international
    member national
    member national-plus
    member emergency
    member toll-free
    dial-peer voice 1 pots
    port 0/0/0
    no sip-register
    dial-peer voice 2 pots
    port 0/0/1
    no sip-register
    dial-peer voice 3 pots
    port 0/0/2
    no sip-register
    dial-peer voice 4 pots
    port 0/0/3
    no sip-register
    dial-peer voice 5 pots
    description ** MOH Port **
    destination-pattern ABC
    port 0/4/0
    no sip-register
    dial-peer voice 50 pots
    description ** incoming dial peer **
    incoming called-number ^AAAA$
    port 0/1/0
    dial-peer voice 51 pots
    description ** incoming dial peer **
    incoming called-number ^AAAA$
    port 0/1/1
    dial-peer voice 52 pots
    description ** incoming dial peer **
    incoming called-number ^AAAA$
    port 0/1/2
    dial-peer voice 53 pots
    description ** incoming dial peer **
    incoming called-number ^AAAA$
    port 0/1/3
    dial-peer voice 54 pots
    description ** FXO pots dial-peer **
    destination-pattern A0
    port 0/1/0
    no sip-register
    dial-peer voice 55 pots
    description ** FXO pots dial-peer **
    destination-pattern A1
    port 0/1/1
    no sip-register
    dial-peer voice 56 pots
    description ** FXO pots dial-peer **
    destination-pattern A2
    port 0/1/2
    no sip-register
    dial-peer voice 2000 voip
    description ** cue voicemail pilot number **
    destination-pattern 388
    b2bua
    session protocol sipv2
    session target ipv4:10.1.10.1
    voice-class sip outbound-proxy ipv4:10.1.10.1 
    dtmf-relay rtp-nte
    codec g711ulaw
    no vad
    dial-peer voice 6 pots
    description "catch all dial peer for BRI/PRI"
    translation-profile incoming nondialable
    incoming called-number .%
    direct-inward-dial
    dial-peer voice 57 pots
    description ** FXO pots dial-peer **
    destination-pattern A3
    port 0/1/3
    no sip-register
    dial-peer voice 69 pots
    destination-pattern 329
    port 0/0/0
    dial-peer voice 300 pots
    trunkgroup ALL_FX0
    description Local Numbers
    destination-pattern 9T
    forward-digits 9
    dial-peer voice 301 voip
    destination-pattern 2..
    session target ipv4:192.168.201.2
    dial-peer voice 303 pots
    trunkgroup ALL_FXO
    trunkgroup ALL_FX0
    description **InternationalCall**
    destination-pattern 88T
    dial-peer voice 304 pots
    trunkgroup ALL_FX0
    description *EM1*
    destination-pattern 9[1-9]T
    forward-digits 3
    dial-peer voice 302 pots
    trunkgroup ALL_FX0
    description **Mobiles**
    destination-pattern 9.[0-9].[0-9]......
    dial-peer voice 305 pots
    trunkgroup ALL_FX0
    description **800-**
    destination-pattern 9[0-9][0-9][0-9]T
    no dial-peer outbound status-check pots
    telephony-service
    sdspfarm conference mute-on 111 mute-off 222
    sdspfarm units 5
    sdspfarm tag 1 confprof1
    conference hardware
    video
    fxo hook-flash
    max-ephones 40
    max-dn 300
    ip source-address 10.1.3.1 port 2000
    max-redirect 20
    auto assign 1 to 1 type bri
    calling-number initiator
    service phone videoCapability 1
    service phone webAccess 0
    service dnis overlay
    service dnis dir-lookup
    timeouts interdigit 5
    system message American Center
    url services http://10.1.10.1/voiceview/common/login.do
    url authentication http://10.1.10.2/CCMCIP/authenticate.asp 
    load 521G-524G cp524g-8-1-17
    load 525G spa525g-7-4-8
    load 501G spa5x5-7-1-3c
    load 502G spa5x5-7-1-3c
    load 504G spa5x5-7-1-3c
    load 508G spa5x5-7-1-3c
    load 509G spa5x5-7-1-3c
    time-zone 35
    date-format dd-mm-yy
    voicemail 388
    max-conferences 8 gain -6
    call-forward pattern .T
    call-forward system redirecting-expanded
    hunt-group logout HLog
    moh MOH2.wav
    multicast moh 239.10.16.16 port 2000
    web admin system name cisco secret 5 $1$iDgA$MKNi2RWfsO0KjuC82kgLJ1
    dn-webedit
    time-webedit
    transfer-system full-consult dss
    transfer-pattern 9.T
    transfer-pattern .T
    secondary-dialtone 9
    fac standard
    create cnf-files version-stamp 7960 Aug 29 2012 12:00:04
    line con 0
    privilege level 15
    logging synchronous
    no modem enable
    line aux 0
    line 2
    no activation-character
    no exec
    transport preferred none
    transport input all
    line vty 0 4
    exec-timeout 0 0
    logging synchronous
    login local
    transport input all
    line vty 5 100
    login local
    transport input all
    ntp master
    end
    Some of the output are not shown becaus it is to long I have attach the  whole config for reference and any advice on how could I optimize and  resolve my issues is greatly appreciated. Thanks

    Nicolo - First off this stuff gets crazy sometimes.  No worries about the exam.  Sometimes when FXO ports go crazy it is due to battery reversal.  If you go to the FXO port settings try turning battery reversal on and or off... depending on its current setting.  See if that helps. 
    As for the 525s not registering..  These are inside the network correct?  Are you connecting one directly to the UC500 with a Cat5E or Cat6 patch cable and the same thing happens?  Does the MAC address on the phone match a MAC address under the EPHONE settings? 
    If you telnet into the UC500 can you execute a "dir" command at the CLI prompt and "CD" (change directory) into the phones folder and then the spa525g folder?  Do files exist in there? 
    Also I only see an IP address under BVI100?  This is the voice side of things what happened to the IP address under BVI1 (Data VLAN).  Can you give us some information about the internal network?  Cna you PING this phone system from the network?  What IP address does it have?

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