Dial-up connect problem after 10.4.9 update

After installing the 10.4.9 update it has been very difficult to connect to the dial-up internet server. It may take 19 tries clicking "Connect" before it connects and sometimes it connects after four tries. The error messages vary: unable to connect to PPP or no carrier detected are the most frequent messages. Once on-line everything works fine except for being able to send mail. I'm unable to send mail - that error message wants the SMTP server settings and any advanced settings checked.
I called Apple support and the Apple Tech had me reconfigure the Network to dial an "800" number to a PPP Dial-Up Test Site. When that worked succussfully a window displayed a message that the modem, the PPP or Remote Access software, the TCP/IP software is functioning and correctly configured for a PPP connection to this server. The Apple Tech checked the information on the 10.4.9 upgrade and did not find any reason to think it would cause this problem. Apple Tech suggested I contact the dial-up server.
The dial-up server went over all the configurations and they were all correct. During my phone call to them they could hear the computer dial-up sounds and said it sounded like the normal "hand-shake". The dial-up server has had no reports of problems with connecting to their service other than mine.
If anyone knows what could have caused this problem, how to fix it or has the same problem I'd be very interested in hearing from them.
Thanks, AppleProblem
iMac G5 Mac OS X (10.4.9) Power PC
iMac G5 Mac OS X (10.4.9) Power PC
iMac G5 Mac OS X (10.4.9) Power PC

You have been most helpful and we think the problem is solved. After I send this message explaining what has transpired I'll go back and click on the "Solved" button.
Based upon your suggestion to try "Script, like v32" I started experimenting with the four internal modem options we have in our Modem settings. They are v.32, v.34, v.90 and v.92. I tried to connect three different times with each one. The v.32 didn't connect, the v.34 connected all three times, the v.90 connected the first two but not the third or the fourth try. On the fifth attempt the Mac froze up, the mouse/arrow wouldn't work and there was a high speed motor sound. I tried a Force Quit (Option,Command,Escape), I tried a Hard Shut Down (holding the power key) and when these didn't work I pulled the plug. Then, I booted back up and connected on the second try using the v.90. I don't know why the computer froze up and assume it is nothing to be concerned about.
I then called our ISP and found that the two access numbers are both v.90. I suspect that until we did the version upgrade to the 10.4.9 that our computer was accommodating the v.90 eventhough it was a v.92 (!?!). Just a guess.
I also asked the ISP tech why we couldn't send mail. He asked if we had the password set for the outgoing mail. He said if we're using the access number owned by them it didn't require a password but the other access number is not owned by them and is used by other ISPs and it does require a password. We had never set up our Mail Preferences outgoing mail settings to use a password. Before our connect problems we had always used the number owned by them and after the connect problems we started using the other number because we found that we could connect to it with fewer attempts. We put in the necessary information and now have no problem sending mail.
We have also been looking for another ISP and the web site you gave us www.fastermac.net looks very promising. They have one access number in our area and we want to check if it is v.92 or v.90. During our research for an ISP we learned that if it is a v.92 access number (and we use our v.92 modem) we'll be able to answer phone calls and remain online. That will be a real blessing. Thanks!
We really appreciated your brain storming with us and your perseverance. Thanks so much!
iMac G5 Mac OS X (10.4.9) Power PC

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Alias LISTENER
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