Dialer Outbound not stable

Outbound dialer is not stable and
sometime we have to restart the BaImport (process) in Logger to make it working
We have applied below SR and ES for the Agent /MR PG
ICM 7.0_SR4;CTIOS7.0(0)SR2& ES13/ES25
We have applied below SR and ES for the Agent /MR PG
ICM 7.0_SR4;CTIOS7.0(0)SR2& ES13/ES25
Appreciate to comment and advice regarding any patch we can apply if any one comes across the same

The below error is coming and after i restart the Baimport process, it just work fine with the new records..
Failed to rename or delete the import file for Import Rule Id: 5017; FilePath: d:\tos\CUSTSAT.txt. This Import Rule has been temporarily disabled. To correct this condition: manually remove the import file and disable and re-enable the import rule using Import Configuration Component.
Kindly suggest what to do ?

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[How to relate STEPUID/DMUID in RSDDSTAT_DM to STATUID in RSDDSTATTREXSERV; discussed here
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