Dialing a number in the Phone Book from the phone

Question

If I enter a phone number in the Phone Book in the MyVerizon webpage, how do I select that number to dial from my phone?

Answer 1

From your phone there is no way to make a call using the online contacts. You can use your computer to initiate the call. You can read more about. I have copied the instructions below that I have gotten from the user guide at http://www36.verizon.com/fiosvoice/userguide/User_Guide.pdf
To place a call using Calls and Messages Log:
1. Sign-in to your
Account Manager.
2. Click on the name or telephone number of the person you would like to
call from the “Calls and Messages” Log.
3. A pop-up window will appear. Select “Call Back” from the menu.
4. A second pop-up window will appear asking if you want to dial that
specific number or enter a new number. Click “Dial”.
5. Your phone line will ring once the call is placed. Pick up your phone and
wait for the person on the other end to pick up.
To place a call using your Phone Book:
1. Sign-in to your
Account Manager.
2. Select “Phone Book”.
3. Find the name of the person you would like to call.
4. Click on the name and select “Call” from the drop-down menu.
5. A second pop-up window will appear asking if you want to dial that
number or enter a new number. Click “Dial”.
6. Your phone will ring once the call is placed. Pick up your handset and
wait for the person on the other end to pick up.
To place a call from your Account Manager icon:
1. Sign-in to your
Account Manager.
2. Click the “Place a Call” icon.
3. You can
a. select a recently called number by using the dropdown menu (the
last five numbers recently dialed will be displayed) ,
b. manually enter a number, or
c. Click “Browse Phone Book” to select a number.
4. Once the number is entered, click “Dial”.
5. Your FiOS Digital Voice phone line will ring once the call is placed.
6. Pick up your handset and wait for the person on the other end to pick
up.
Anthony_VZ
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