Dialing and contact search lacking up

About 3 weeks ago my 3gs started to lock up during dialing or contact searches. It wouldn't respond to pad touches, then would suddenly unlock and enter every key I had touched. Contact searches were useless. I've done complete restores. I've made 2 trips to the genius bar...they've even swapped out the phone. The new phone was fine UNTIL I restored from backup...now it's locking up. Voice dialing is fine, and generally dialing from favorites is ok. I'm running 4.2.1, but this started prior to that. I've ntocied the screens 'staggering' a bit between changes.

So don't restore from Backup then?.
If something is messed up in the backup then starting again will give you a nice clean functional phone - no brainer really.
I did it last week and so far, not a single issue.

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