Dialog Box Is Open ,Click Ok message in Microsoft Word 2007

Question

Hi
Problem
 I have a laptop hpdv9730us on vista home premium. I just installed Microsoft Office Pro. 2007.I get the following error when opening word docs only. I tried a reinstallation of word and Office 2007 and it did not work. 
“The command cannot be performed because a dialog box is open. Click "OK" and then close open dialog boxes to continue. “
I have tried everything in this microsoft Link( I pasted it here just in case) and it did not help either. Is there anything else I can try?
Please note , My word startup folder is empty and the office12 startup folder is empty also. I can not delete anything in it since the folders are empty. Would not know what to delete if the files where there.
 http://support.microsoft.com/kb/827732
SYMPTOMS
If you double-click a document (for example, in Microsoft Windows Explorer) to open the document in Microsoft Office Word 2007 , you may receive the following error message:
The command cannot be performed because a dialog box is open. Click "OK" and then close open dialog boxes to continue.
 CAUSE
This problem may occur if you have a Word template in your Startup folder that contains an autoexec macro that opens a dialog box.
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WORKAROUND
Method 1: Open in Word
To open the document directly in Word, follow these steps.
Word 2007.
1. Start Word 2007.
2. Click the Microsoft Office Button, and then click Open.
Method 2: Remove the Template from Your Startup Folder
To remove a template from your startup folder, follow these steps.
Word 2007.
1. Exit Word 2007.
2. Click Start, point to Programs, point to Accessories, and then click Windows Explorer.
3. Locate one of the following folders:• C:\Documents and Settings\username\Application Data\Microsoft\Word\STARTUP
Note In Windows Vista, locate the folder C:\Users\username\AppData\Roaming\Microsoft\Word\STARTUP
• C:\Program Files\Microsoft Office\OFFICE12\STARTUP
4. Double-click the Startup folder to open it.
5. In the right Windows Explorer pane, click to select the template that you want to remove, and then press DELETE.
 Note In Windows Vista, locate the folder C:\Users\username\AppData\Roaming\Microsoft\Word\STARTUP
• C:\Program Files\Microsoft Office\Office11\Startup folder
4. Double-click the Startup folder to open it.
5. In the right Windows Explorer pane, click to select the template that you want to remove, and then press the DELETE key.
Cam someone please help??????? Thank you.

Answer 1

The templates are in another folder and here is the path
Local Disk (C)/Users/Username/AppData/Roaming/Microsoft/Templates    not the word folder.
There are two files here Normal dotm and Email dotm I managed to delete the email dotm but the normal keeps comming back after deleting it. I tested it and the first word doc that I open is normal without the dialog message the second doc I opem gives me the dialog message by this point the normal dotm  has re-appeared after deleting it I have confirmed this by looking in the folder. If someone can tell me how to  get rid  of this file for good my problem is solved. I am sure. I do not know how???????????????