Dialog box says firefox running but not responding must restart

dialog box appeared stating that firefox is running but not responding, must close and restart

See "Hang at exit":
* http://kb.mozillazine.org/Firefox_hangs
* [[Firefox hangs]]

Similar Messages

Wont start. says is running but not responding. open taskmanager but no firefos under processes. restart computer and get same.

when i click the firefox icon to open firefox it pops up a box that says that firefox is running but not responding. i open taskmager to close the firefox process but there is no firefox process listed. i restart my computer and get the same result. firefox appears to still be running but not responding even after a restart. i even tried a cold boot ad got the same results. performed a full virus scan and excep for some tracking cookies it came up negative. i deleated the firefox kernal and downloaded a new copy and installed it. got same problem.

See "Hang at exit":
* http://kb.mozillazine.org/Firefox_hangs
* https://support.mozilla.com/kb/Firefox+hangs

Photoshop 3 I keep getting a dialog box saying the program is not responding

I keep getting a dialog box saying "Program is not responding" after opening up Photoshop Elements 3.
I have to shut the program down and start over.

This isn't actually the Elements forum, which you can find at:
https://forums.adobe.com/community/photoshop_elements
You need to tell them what operating system you are using, and what circumstances causes Elements to freeze. Does restarting the computer make a difference? How long has this been happening, and can you correlate to something you have done or installed, like fonts or third party plugins?
Good luck

Dialogue box says Firefox running but unable to find to close

Quite often when it is required to close Firefox on downloading ,a dialogue box pops and says that Firefox needs to be closed down. There is no icon to click in order to close and Task Manager does not indicate that Firefox is running. The option is to reboot the computer which I have to do to continue the download which I had started. The Firefox context menu does not offer a shutdown/close option. I tried to send a screenshot, but this page does not want to accept anything copied, pasted,or dragged and dropped. .

Did you first pause any current downloads?
Use "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: Firefox > Quit Firefox; Linux: Firefox/File > Quit) to close Firefox if you are currently doing that by clicking the close X on the Firefox title bar.
Make sure to look under the Processes tab in the Windows Task Manager and not on the Applications tab.
You can't attach a screenshot to the first post that starts a thread, but you can do that in subsequent replies.
*https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
Use a compressed image type like PNG or JPG to save the screenshot.

It always says:Firefox is already running but not responding; what can i do to fix this problem; it has only started after having downloaded the latest verion.

I downloaded the latest version of firefox and the problem has started; it aways says: "Firefox is already running, but not responding. To open a new window you must first close the existing Firefox process or restart your system; I have to do this about 3 times for the internet to come on again; what can I do, short of calling a technician??

Please read this article: [[Firefox is already running but is not responding]]

I can't open firefox the running but not responding window opens and says to close the existing window. I can't do that shutting down the computer doesn't do anything to help. I've done all the suggestions here. I've uninstalled and reinstalled firefox

Firefox will not open. I get the firefox is already running but not responding window... I have tried rebooting with no help. I have tried to end the process via cntrl+shift+esc and nothing firefox is listed to end. I have tried find the app data via the run icon in the start up window, I have no run icon on this system (Acer with windows vista(?)
== This happened ==
Every time Firefox opened
== The computer was hard shut down and did a improper shut down scan when it was restarted ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; FunWebProducts; GTB6.5; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729)

I am having a similar problem. Running Xp.
Latest revision of firefox.
After using firefox for a while if I exit, parent.lock is locked and i have to reboot to reload firefox.
I have killed all firefox applications from task manager (usually there are none). and I have tried 3 different "file unlock" programs including unlocker to no avail.
I also recently installed a program that shows -all- open files, and parent.lock is not listed, and thus not closable/unlockable from there.

On switching on, a message says 'Firefox is already running but not responding...........' then tells me to close it and restart but how can I close it when the page isn't yet displayed?

When I switch on my computer I get the desktop then I try to click on Mozilla Firefox but get the message, 'Firefox is already running but not responding. To open a new window you must first close the existing Firefox process or resart your system.' I looked up how to close but I need to click on 'file' then 'exit'. How can I do that when I can't see the page yet? IE is working fine.

See also [[Firefox is already running but is not responding]]

Firefox 3.6.6, avast 4.8.0 shows trojan in the firefox exe upx. When I go to move it to the vault a dialog box says the file an not be found

I am running firefox 3.6.6, Avast 4.8.0 shows a trojan in the firefox exe upx. When I go to move it to the vault a dialog box says the file an not be found. I uninstalled firefox and got rid of all firefox traces using Revo. but I still get the trojan warning.
== This happened ==
A few times a week
== I upgraded my firefox ==
== User Agent ==
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.99 Safari/533.4

Firefox works fine on Windows 2000 SP4 for me.
Any chance you have a dial-up connection that uses a web accelerator to speed the loading of content?

V6.01, Windows 7, click on icon, "firefox is already running but not responding" Task manager doesn't know about it. I can't quit it or get it to load. Brand new install. What to do?

Brand new Lenovo computer, Windows 7 Home. New install of Firefox 6.0.1, set as default browser, don't launch when I click done. Icon appears in tray. I click the icon, and a message says "firefox is running but not responding. To open a new window, you must first close the existing process, or reboot". It's not obviously running. I can't find a way to make it quit. Task manager doesn't list it as a current application. Uninstall using the control panel uninstall function and then reinstalling gives the same message. Rebooting doesn't fix the problem and gives the same message. Firefox had been working until I tried to update my bookmarks.

No can do. I can delete the current profile and install Firefox, which should create a new blank profile. The message still says "Firefox is already running." I can place my old profile in the proper folder, and Firefox will still be already running. I can't actually use Firefox, because even though the message says it is running, there is nothing on the screen I can access.
After uninstalling Firefox, deleting the two items left in the Programs folder, and deleting the profile again, it still didn't work. I then got frisky and from the Roaming folder I deleted the Mozilla folder which contains the Firefox folder which contains the now empty Profiles folder. That worked, and a new set of folders with a new blank profile were created. So apparently it was the empty folders that never got deleted that were causing the issue.
Thanks for your suggestion. It got me thinking.

Once I turn off the browser and then try to use it later, I get a message saying its already running but not responding. tells me to close it which I cant do since its already closed. Forces me to restart my computer

Each time I start, use and close Firefox, when I try to use it the 2nd time, I get a message saying its already running but not responding. It Isn't. I have to restart my computer everytime I want to use Firefox.
== This happened ==
Every time Firefox opened
== I downloaded the new version ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.2; Win64; x64; SV1; GTB6.4; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

'''Kill Application'''
In Task Manager, does firefox.exe show in the '''Processes''' tab?
See: '''[http://kb.mozillazine.org/Kill_application Kill Application]'''
'''Causes and solutions for Firefox hanging at exit:'''
'''[[Firefox hangs]]'''
'''[http://kb.mozillazine.org/Firefox_hangs#Hang_at_exit Firefox hangs at exit (Mozillazine article)]'''
'''[[Firefox is already running but is not responding]]'''
'''Safe Mode'''
You may need to use '''[[Safe Mode]]''' (click on "Safe Mode" and read) to localize the problem. Firefox SafeMode is a diagnostic mode that disables extensions and some other features of Firefox. If you are using a theme, switch to the DEFAULT theme: Tools > Add-ons > Themes before starting Safe Mode. When entering Safe Mode, do not check any items on the entry window, just click "Continue in Safe Mode". Test to see if the problem you are experiencing is corrected.
See:
'''[[Troubleshooting extensions and themes]]'''
'''[[Troubleshooting plugins]]'''
'''[[Basic Troubleshooting]]'''
If the problem does not occur in Safe-mode then disable all of your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. You have to close and restart Firefox after each change via File > Restart Firefox (on Mac: Firefox > Quit). You can use "Disable all add-ons" on the Safe mode start window.

Firefox 29.0.1 on Windows 7 (64-bit): ALWAYS get "Firefox is already running but not responding..." error and need Task Manager to close/restart Firefox.

I run Firefox 29.0.1 on Windows 7 (64 bit) and I get the "Firefox is already running but not responding. In order to open the program you must close the existing window." error. EVERY TIME I try to start Firefox. The posted solution works to start the program, but it is not a permanent solution. I go through the Task Manager and end the old Firefox process, then I can open a new window. While working, I can open multiple tabs and multiple windows, everything seems to (usually) work the way it should. Then after I completely exit Firefox, in order to open the program again I need to fix the SAME error again. Every time. It doesn't seem to hurt anything really, but it is quite annoying.
I used to get this same error on some of the older Firefox versions but it was only once in a while. With the new 29.0.1 it is literally EVERY TIME I TRY TO RUN FIREFOX!!!!
So, down to the big question: is there a permanent fix for this yet? Or will there be one included in the next version update? Or am I going to have to go back to Internet Explorer? I know I am not alone in this experience; i've seen several other users posting similar questions but none of them received satisfactory answers. So what's the story here, team Firefox?

'''https://support.mozilla.org/questions/997866?esab=a&s=&r=1&as=s'''. 
This is not a cure but will make it easier if Firefox locks up.

When I try to start Firefox, I get a message that it is already running but not responding and I can't run another Firefox at the same time. I uninstalled and reinstalled. No change. Tried various other suggestions. Help!!

When I try to start Firefox, I get a message that it is already running, but not responding and that I should close it before trying to run another Firefox. But I cannot find a way to close Firefox program that is not running as far as I can see. I tried uninstalling and reinstalling Firefox, but that did not work. I've tried various other things, but no luck. I thought programs should stop when the computer is turned off, but that didn't work either.

How are you opening the Profile Manager?
*http://kb.mozillazine.org/Profile_Manager
Sounds that Firefox is still or already running. 
See:
*http://kb.mozillazine.org/Kill_application

"Firefox is already running but not responding" - have tried all the usual solutions.

The message I'm getting is the standard: "Firefox is already running, but is not responding." I'm using a PC with Windows 7.
I've tried:
- Opening task manager and manually ending the process. This didn't work because the process is not listed in applications, processes, or services.
- Deleting the parent/lock file. This didn't work because the file is not in any of the firefox folders. I've checked APPDATA/Local/Firefox as well as APPDATA/Roaming/Firefox, and the original install folder just to be thorough. It's not a hidden file either - I have those set to display.
- Creating a new profile and importing settings from the old one. I can't import settings because the old profile is still running.
- Restarting before and after each of these potential solutions, including restarting in safe mode, shutting off the computer and waiting a bit before restarting, etc.
All I really want back are my bookmarks, which I've spent quite a while creating. Unfortunately, there is no file I can find for the default profile that has the bookmarks stored. When I created a new profile, a folder appeared with its name in the APPDATA/Roaming/Firefox folder, with all of the bookmarks, etc. There is no such folder for the default profile though - which is the one I want. I've even tried switching to Chrome and importing bookmarks, but that doesn't work because the bookmarks can't be imported while Firefox is still running.

Does a new profile work? 
* http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows
If there is no profile present then you also get that error about "Firefox is already running but not responding"
If you uninstalled Firefox at any time in the past and removed your personal data or deleted that profile folder yourself then you no longer have a profile to start with or restore files from.
See:
* http://kb.mozillazine.org/Recovering_a_missing_profile
* http://kb.mozillazine.org/Profile_in_use

Firefox is already running, but not responding to open a new window

I closed the only opened Firefox process that was running. Then clicked the Fox to start Firefox again. I received a message: Firefox is already running, but not responding, to open a new window. You must close the existing Firefox process, or restart your system. This is a stupid message since there is no Firefox in process.
== This happened ==
Not sure how often

Hello Lara.
Hopefully this support article is what you need:
http://support.mozilla.com/en-US/kb/Firefox+hangs#Hang_at_exit

Firefox is already running but not responding,No process in task manager,Restart and uninstall not useful.Profile manager error

So one day when I opened my mozilla firefox Ive got the "Firefox is already running but not responding.To open a new window,you must first close the existing firefox process,or restart your system."
So I checked my task manager but there is no process,I then checked hours in the internet to find a solution.Yes,I also checked for solutions in this site.Then,I try uninstalling and restarting,it also didn't work,Next I also tried downloading profilemanager and tried to run it but as unlucky as I can be,it also didn't work. Please help :(

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!

Dialog box says firefox running but not responding must restart

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