Dialog boxes freeze

The past few days whenever I get a dialog box, the dialog box freezes. I can't click OK, cancel or any other option in the box. I can't click out of the box, nor can I close the browser. I have to close Firefox through the task manager.

Hi hpgeek8520,
I suspect your question would be better answered in the HP Enterprise Business Community, as the HP Officejet Pro X476dw Multifunction Printer is a commercial model.
My technical expertise is with consumer products and software, I am sure the commercial folks would be happy to help if you re-post your question for them to answer. The HP Enterprise Business Community is an HP Forum designed for the Commercial and Enterprise customers to help one another. I am sure you will find some HP folks there to help too.
Click here to view the Printing and Digital Imaging. When the page opens you will see the option to 'Log in' or 'Register Now' on the right. The commercial forums are separate from the consumer boards, thus you will need to register if you don't already have a commercial account.
You may find the HP Officejet Pro X476dw Multifunction Printer page helpful while you wait for somebody in the commercial Forum to respond to your inquiry.
Best of luck.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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Open/Save Dialog Box Freeze

Hello,
Since updating to 10.4.7, the open/save dialog box freezes (beachball) after selecting a folder. Can anyone please point me in the right direction in solving my issue.
I used the ComboPPC updater and then ran Cocktail to repair permissions, cron scripts, clear caches etc.
I recently posted about the Finder freezing instead I should have mentioned that it was the Open/Save dialog box.
Regards,
David

Hi,
I am using model dialog box.
on page header i have copy The code as given in this http://jqueryui.com/dialog/#modal-message link
// page header code
<!doctype html> <html lang="en"><head> <meta charset="utf-8" /> <title>jQuery UI Dialog - Modal message</title> <link rel="stylesheet" href="http://code.jquery.com/ui/1.10.0/themes/base/jquery-ui.css" /> <script src="http://code.jquery.com/jquery-1.8.3.js"></script> <script src="http://code.jquery.com/ui/1.10.0/jquery-ui.js"></script> <link rel="stylesheet" href="/resources/demos/style.css" /> <script> $(function() { $( "#dialog-message" ).dialog({ modal: true, buttons: { Ok: function() { $( this ).dialog( "close" ); } } }); }); </script></head><body> <div id="dialog-message" title="Download complete"> <p> <span class="ui-icon ui-icon-circle-check" style="float: left; margin: 0 7px 50px 0;"></span> Your files have downloaded successfully into the My Downloads folder. </p> <p> Currently using <b>36% of your storage space</b>. </p></div> <p>Sed vel diam id libero <a href="http://example.com">rutrum convallis</a>. Donec aliquet leo vel magna. Phasellus rhoncus faucibus ante. Etiam bibendum, enim faucibus aliquet rhoncus, arcu felis ultricies neque, sit amet auctor elit eros a lectus.</p> </body></html> My Button name is "DOWNLOAD" and on button actions "REDIRECT TO URL"
on URL TARGET value is ==javascript: myFunction();
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Thanks & Regards
Vedant
Edited by: Vedant on Jan 28, 2013 12:53 AM

File selection dialog box freezes for a few seconds

When I try to open files / select files from within certain applications (e.g. Aperture, Photomatix) the file selection dialog box freezes for a few seconds which becomes irritating because I can't scroll to the actual file that I want very easily .)
(I notice the problem generally when I am working in photo editing applications. And yes, I do have some 25MB TIFFs in the target folder...)
I suppose this is because the finder is "loading" a preview of the files.
Does this happen to everyone (if so, it would be quite a Windows-like irritation untypical of OSX).
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I have answered my own question by a bit more research.
It seems a lot of people having this trouble for a while. It is down to Logitech software. Specifically the Logitech Control Center.
See this forum (last entry):
http://bit.ly/eEomwp
The simple solution: uninstall Logitech Control Center. The mouse still works without it.

Open dialog box freezes

on my dual 2.0 power mac G5, every time i bring up a standard open dialog box in any application, the finder freezes, and i have to relaunch it. this only started happening after i installed the 10.4.7 update.
i tried switching to another volume with a separate installation of os x, and everything was working fine, but as soon as i upgraded to 10.4.7, it started happening there, too. this is becoming a real problem, because it's a real pain to have to open all of my files directly from the finder.
has this happened to anyone else? is there a firmware update or something else that i need to install?

UPDATE:
i have diagnosed the problem further, and the issue appears to center around loading file metadata, because i have the exact same issue when i ctrl-click a file and select "get info".
the problem also goes away in the open dialog when i choose list view.

Dialog boxes freezing captivate

Captivate 7 appears to work fine... unit a dialog box displays. Such as "do you want to save" or "the project has many unused items,,, you can delete them." When a dialog box displays Captivate 7 totally freezes. If i mouse over the Save, or OK or other dialog box button, the button highlights (as usual with Microsoft windows), but clicking on it does nothing, What could be causing this?

Hi There,
Is this issue occurs with a particular project or with a new/ blank project as well?
Try to launch Captivate in administrative mode by right click on it and choose run as administrator.
Also try to reset the Captivate preferences by close the Captivate first and go to C drive / program files or program files x86 / Adobe / Adobe Captivate 7 / utils / run CleanPreferencesWin.bat file.
Launch Captivate and check it's performance.
Regards,
Ajit

Problem description: Computer takes a long time to fire up. Spinning ball is seen during start up, sometimes when login dialog box, and sometimes after entering login password. My mac freeze often, especially when using Lightroom-.

Problem description:
Computer takes a long time to fire up. Spinning ball is seen during start up, sometimes when login dialog box, and sometimes after entering login password. My mac freeze often, especially when using Lightroom….     Help is much appreciated!
EtreCheck version: 2.0.11 (98)
Report generated 3. november 2014 kl. 01.23.41 CET
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2010) (Verified)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 2:49:19
Disk Information: ℹ️
Samsung SSD 840 EVO 500GB disk0 : (500,11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (260.35 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R   UJ-898
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Configuration files: ℹ️
/etc/sysctl.conf - Exists
/etc/hosts - Count: 15
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/IPVanish.app
[not loaded] foo.tap (1.0) Support
[not loaded] foo.tun (1.0) Support
/Applications/LaCie Desktop Manager.app
[not loaded] com.LaCie.ScsiType00 (1.2.13 - SDK 10.5) Support
[not loaded] com.jmicron.driver.jmPeripheralDevice (2.0.4) Support
[not loaded] com.lacie.driver.LaCie_RemoteComms (1.0.1 - SDK 10.5) Support
[not loaded] com.oxsemi.driver.OxsemiDeviceType00 (1.28.13 - SDK 10.5) Support
/Applications/Private Eye.app
[loaded] com.radiosilenceapp.nke.PrivateEye (1 - SDK 10.7) Support
/Library/Application Support/HASP/kexts
[not loaded] com.aladdin.kext.aksfridge (1.0.2) Support
/System/Library/Extensions
[loaded] com.hzsystems.terminus.driver (4) Support
[not loaded] com.nvidia.CUDA (1.1.0) Support
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
[not loaded] com.sony.filesystem.prodisc_fs (2.3.0) Support
[not loaded] com.sony.protocol.prodisc (2.3.0) Support
/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) Support
Startup Items: ℹ️
CUDA: Path: /System/Library/StartupItems/CUDA
ProTec6b: Path: /Library/StartupItems/ProTec6b
Startup items are obsolete and will not work in future versions of OS X
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.adobe.AdobeCreativeCloud.plist Support
[loaded] com.adobe.CS5ServiceManager.plist Support
[running] com.digitalrebellion.EditmoteListener.plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.intego.backupassistant.agent.plist Support
[running] com.mcafee.menulet.plist Support
[invalid?] com.mcafee.reporter.plist Support
[loaded] com.nvidia.CUDASoftwareUpdate.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.orbicule.WitnessUserAgent.plist Support
[loaded] com.xrite.device.softwareupdate.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[running] com.aladdin.aksusbd.plist Support
[failed] com.aladdin.hasplmd.plist Support
[running] com.edb.launchd.postgresql-8.4.plist Support
[loaded] com.google.keystone.daemon.plist Support
[running] com.intego.BackupAssistant.daemon.plist Support
[loaded] com.ipvanish.helper.openvpn.plist Support
[loaded] com.ipvanish.helper.pppd.plist Support
[invalid?] com.mcafee.ssm.ScanFactory.plist Support
[invalid?] com.mcafee.ssm.ScanManager.plist Support
[running] com.mcafee.virusscan.fmpd.plist Support
[loaded] com.mvnordic.mvlicensehelper.offline.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] com.orbicule.witnessd.plist Support
[loaded] com.radiosilenceapp.nke.PrivateEye.plist Support
[running] com.xrite.device.xrdd.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[invalid?] com.digitalrebellion.SoftwareUpdateAutoCheck.plist Support
[loaded] com.facebook.videochat.[redacted].plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items: ℹ️
Skype Program (/Applications/Skype.app)
GetBackupAgent Program (/Users/[redacted]/Library/Application Support/BeLight Software/Get Backup 2/GetBackupAgent.app)
PhoneViewHelper Program (/Users/[redacted]/Library/Application Support/PhoneView/PhoneViewHelper.app)
EarthDesk Core UNKNOWN (missing value)
Dropbox Program (/Applications/Dropbox.app)
AdobeResourceSynchronizer ProgramHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
i1ProfilerTray Program (/Applications/i1Profiler/i1ProfilerTray.app)
Internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 6.0 Support
Default Browser: Version: 600 - SDK 10.10
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0
SiteAdvisor: Version: 2.0 - SDK 10.1 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
GarminGPSControl: Version: 3.0.1.0 Release - SDK 10.4 Support
JavaAppletPlugin: Version: Java 7 Update 71 Check version
User Internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 6.2 Support
F5 Inspection Host Plugin: Version: 6031.2010.0122.1 Support
f5 sam inspection host plugin: Version: 7000.2010.0602.1 Support
Safari Extensions: ℹ️
Facebook Cleaner
Better Facebook
SiteAdvisor
Incognito
Bing Highlights
YouTube5
AdBlock
YoutubeWide
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.3.2
3rd Party Preference Panes: ℹ️
CUDA Preferences Support
EarthDesk Support
Editmote Support
Flash Player Support
FUSE for OS X (OSXFUSE) Support
Growl Support
Java Support
Witness Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
      13% taskgated
      12% WindowServer
      1% WitnessUserAgent
      1% sysmond
      1% Activity Monitor
Top Processes by Memory: ℹ️
327 MB com.apple.WebKit.WebContent
137 MB softwareupdated
94 MB Safari
82 MB VShieldScanner
82 MB Dock
Virtual Memory Information: ℹ️
65 MB Free RAM
1.58 GB Active RAM
1.54 GB Inactive RAM
647 MB Wired RAM
2.95 GB Page-ins
260 MB Page-outs

You have SCADS of extensions and the things running. McAfee, Intego, Orbicule, CleanMyMac, and others I've not ever even heard of. My first recommendation would be to remove all of these and see if things improve.

Excel 2010 Dialog Boxes Hidden behind Application causing application freezing

Recently upgraded to Office 2010 (32bit) /Windows 7. Have hundreds of users that we support and so far most have upgraded. Noticed with some users though - not all - just a small percentage, when they click SaveAs in Excel 2010, the application
freezes. On closer scrutiny we realized what was happening was the SaveAs dialog box was BEHIND the main Excel window. The only way to restore it is to click on the tab from the Taskbar or minimize all the windows to FIND the SaveAs Dialog box.
Understandably this is causing these users stress and inconvenience. It is very unproductive and a nuisance to say the least. The only other variable here is that all these users have multiple monitors, usually 2-4. But for some, this happens
in their main monitor and/or the monitor that Excel is opened in and which has the focus. Even more strange is that this does not occur to everyone, just a handful of users so far who have reported the issue. We have also noted it happens
with other dialog boxes as well, not just the SaveAs so it seems generic in that sense.
The other item with this issue is that it's not persistent. Users have reported it's sporadic and comes and goes.
Is this a bug?
Any feedback greatly appreciated.

On Wed, 14 Dec 2011 20:51:03 +0000, Nootrino wrote:
>
>
>Recently upgraded to Office 2010 (32bit) /Windows 7. Have hundreds of users that we support and so far most have upgraded. Noticed with some users though - not all - just a small percentage, when they click SaveAs in Excel 2010, the application
freezes. On closer scrutiny we realized what was happening was the SaveAs dialog box was BEHIND the main Excel window. The only way to restore it is to click on the tab from the Taskbar or minimize all the windows to FIND the SaveAs Dialog box.
Understandably this is causing these users stress and inconvenience. It is very unproductive and a nuisance to say the least. The only other variable here is that all these users have multiple monitors, usually 2-4. But for some, this happens
in their main monitor and/or the monitor that Excel is opened in and which has the focus. Even more strange is that this does not occur to everyone, just a handful of users so far who have reported the issue. We have also noted it happens with
other
>dialog boxes as well, not just the SaveAs so it seems generic in that sense.
>
>The other item with this issue is that it's not persistent. Users have reported it's sporadic and comes and goes.
>
>Is this a bug?
>
>Any feedback greatly appreciated.
A search using Google reveals that this may be a problem with W7, and was first reported during beta testing!
http://social.technet.microsoft.com/Forums/en/w7itprogeneral/thread/0bbefdc5-7f20-4b9f-8b24-1be76d6b7996
and for a possible fix, but with some serious caveats:
http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/7f4543cf-874d-4a39-bea5-34a824e4c0ce/
Ron

Adobe Indesign CC2014 and mac freeze crash at dialog box "nouveautés"

Hi !
Adobe Indesign CC2014 and the mac freeze crash when the dialog box "nouveautés" appears !
The Indesign CC work fine and doesn't crash, but the CC2014 freeze on this dialog box !
Is there a possibility to do this dialog box don't appears ? In preference file to edit on the disc for exemple ? or a file to delete ?
Thanks

Thanks pooja2087 but that doesn't work !
But I have news :
I have started without extensions (with "Maj") and then the windows "Nouveautés" appears but totally white, but that is working, i can close the windows and work with indesign. But the windows appears on next launch because I cannot clic on the "don't show next time" case (the windows is white).
Then this windows is the problem (probably directX function that crash my old computer (this one is old)).
Then how can I desactivate this window on startup ?

Macbook pro i7 experienced a hard freeze while I was using Traktor with it. Never seen before dialog box says to shut down using on/off button.

My Macbook Pro i7 dual core had a hard freeze halfway through my DJ set. At that moment, I had 'mixedinkey' opened on another page but it was not processing any files. The Traktor interface just froze for about 1-2 minutes with the usual rainbow ball spinning and I could not manouvre to another page. Suddenly, the music stop and an error dialog box which I have seen before appeared and say to shut down my Macbook using the on/off button. I did what was said, off the Macbook and on it again and it behaved normal after that. I also did a 'repair disk' with disk utility after that. Now, I am kind of worried it will happen again in the midst of my DJ sets because it is going to be embarassing. Does anybody out there know what actually happened? Is it my hard disk or is it a one time off thingy...any thoughts will be a great help.

My Macbook Pro i7 dual core had a hard freeze halfway through my DJ set. At that moment, I had 'mixedinkey' opened on another page but it was not processing any files. The Traktor interface just froze for about 1-2 minutes with the usual rainbow ball spinning and I could not manouvre to another page. Suddenly, the music stop and an error dialog box which I have seen before appeared and say to shut down my Macbook using the on/off button. I did what was said, off the Macbook and on it again and it behaved normal after that. I also did a 'repair disk' with disk utility after that. Now, I am kind of worried it will happen again in the midst of my DJ sets because it is going to be embarassing. Does anybody out there know what actually happened? Is it my hard disk or is it a one time off thingy...any thoughts will be a great help.

MacBookPro 15.4 keep freezing up with black dialog box to press power button until off and restart

MacBookPro15.4 less than a year old keep freezing/locking with black dialog box to press power button until off and restart THEN repeat successive times after restarting it?

If you're able to boot, launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.
Select the most recent panic log under System Diagnostic Reports. Post the contents – the text, please, not a screenshot. For privacy’s sake, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header and body of the report, if it’s present (it may not be.) Please don't post "shutdownStall" or "hang" reports.
If you can't boot in the usual way, try a safe boot. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
During startup, you’ll see a progress bar, and then the login screen, which appears even if you normally log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Safe mode is slower than normal, and some things won’t work at all.

HT5129 The migration dialog box pops up, but clicking Okay just freezes iPhoto...

I have iPhoto 9.3 and did not manually download my MobileMe albums before June 30. So now - July 1 - I get the "MobileMe has been discontinued" dialog box mentioned above every time I open iPhoto that tells me that it will download my MobileMe Gallery albums into iPhoto. I was so grateful to apple for the grace period. However, when I click Okay, I see a progress bar box pop up, but nothing happens. Instead, iPhoto freezes up. Now I don't have my MobileMe Gallery Albums AND can't use iPhoto. Any ideas?

same here.

Itunes freezes with windows 7 when dialog boxes are opening?

I have an issue with itunes (i am running whatever the latest version is) and Windows 7 - it freezes for long periods when I do any actions which lead to additional windows pr dialog boxes to appear. For example when I click to create a new playlist there is sometimes a very long wait for options window to appear, when I click to delete a song and waiting for confirmation box to appear, etc. I have been experiencing this issue with every version of Itunes and windows

It is enough. I am fed up now.
iTunes does not update automatically on my Windows 7 (64) and never did on my previous Windows 7 (32).
Yes, update freezes again and again as it did on my old computer. So what the hek do you want me to update?
And no:
I do NOT want to borwse any more tutorials.
I do NOT want to personalize my experience.
I do NOT want to check out any community discussions.
I do NOT want to 'see around the communities'!
I just want to have fun! If possible with my iPod, if not I'll change that to another device too (and in order not to unsatisfy any other person not even donate it to an NGO).
One more chance for Apple an iTunes:
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CU? Your decision.
Urs

Mail freezes when attach using icon and dialog box, but OK with drag attach

Everthing else on my mail is working fine, but when I try to use the "Attach" icon on a new or reply message, the finder dialog box comes up, and then mail freezes with the spinning ball. Alternatively, if I drag and drop a file to the new mail window, it works fine. Also, if I right click (CTRL-click) on a file, and select "Open With -> Mail" That also works fine.
My suspicion of the problem is that the attach file dialog box keeps defaulting to open files in a folder that was in a link that's no longer available (deleted link), and it freezes things up. Because it always opens up to the same folder, and that's where it freezes, without showing any files in that folder.
Thank you for your help!

Verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
Go to Apple Menu > System Preferences > Network, choose Network Port Configurations from the Show popup menu, and make sure that the configuration used to connect to Internet appears at the top of the list. Leave checked (enabled) only the port configuration needed to connect to Internet and Built-in Ethernet (in that order if not the same). Uncheck (disable) the rest. Parallels in particular, if you have that installed, is known to cause this problem in Mail.

When I try to open photoshop I get a "help adobe improve it's produts" dialog box every time and it freezes

When I try to open photoshop I get a "help adobe improve it's produts" dialog box. No matter what I do, I get this box when I try to open a file in photosop never opens although it appears to be

Hi Steadyalberta,
Something might be preventing Photoshop from being able to save your selection on the dialog window properly. You might try right clicking and choose Run as Administrator on the Photoshop icon when launching (Windows) or test if the behavior persists when using a newly created admin user account.
Hope that helps,
- Dave

Lightroom won't open Import dialog box

Lightroom was working fine, but recently started locking up as soon as I click on import to bring up the import dialog box. Other than that, lightroom appears to be running fine and zippy, but as soon as I click the button or go through file menu it freezes. I'm running Windows 7 Home Premium 64bit on a Core i7 with 8 GB of ram. Things I have tried are below:
Restoring Windows to before last critical update.
Uninstalling Antivirus SW
Uninstalling and Reinstalling Lightroom (reinstall was fresh from Creative Cloud to make sure it was the most recent version)
Creating a new catalog
Updating HW drivers
Tried with cards/reader/usb devices in and out
Any ideas because my next step is to format the HD and try a fresh install of windows and everything else?
Thanks,
Matt

Resetting (or 'Trashing') the Lightroom Preferences file - Lightroom Forums
I do not see where you have tried to reset your preferences file. That is much quicker than a reformat:

Dialog boxes freeze

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