Dictation stopped working after OS X update. Any idea why?

Mac was having dictation problems to the point where pressing the Fn twice would only lead to a "bing" and nothing more. I took it to the Apple store, they ran their diagnostics to the point of restoring the OS and it still didn't work. I had the Mac exchanged becasue Apple said it sounded like a hardware problem. It worked in the store but at home, after the OS X update and iPhoto update, dictation is back to being a "bing" sound.
I've read several threads about people who have it come up and then it goes away, and so forth. Mine doesn't even come up. I also tried different addresses in DNS and nothing works. Any advice/support would be appreciated.

If you us Webfoot, this may be this cause....from Webfoot website:
This solution addresses Webroot SecureAnywhere for Mac OS X 10.7 and higher
Due to the unique way in which keyboard shortcuts work on the Mac OS, the secure keyboard entry feature may prohibit shortcut functions in a variety of applications. This includes, but is not limited to, Adobe Creative Suite Products, Macro applications, or some built in features that are triggered by key combinations—such as Dictation and Speech.
This can be resolved by clicking the Webroot icon located on the top right of the menu bar, then clicking Pause Secure Keyboard Entry.
Once activated, you will see a checkmark next to the menu option. While this is selected, Webroot SecureAnywhere will not secure keystrokes against keylogging software, though it will still be actively protecting you against infections. It is important to ensure that this function is enabled when browsing the internet—particularly on secure sites that require a username and password.

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