Did An Update Just Occur And Now Email Doesn't Work

ok i once again am having troubles connecting to my email with the same settings that were working just fine with the Z10. i usually wait until it decides to fix itself but hours later its still jacked up. i then noticed that the blank home screen that used to be present when there weren't even any running apps is only present when there are running apps.
well good thing that was taken care of.
now ever since whatever update occurred, my email is not working at all.
z10 just keeps saying unable to contact server blah at blah blah port.
i know good and well that that my mail server is functional as i can access it via other devices just fine.
ok so how do i fix my email?

i was on the phone for about and hour and a half with both ATT and Blackberry.
it was not until i got transferred Level II Blackberry Support is when it got resolved. come to find out that i needed to let the email settings configure automatically instead of typing in any settings myself.
z10 and the server figure out what your settings need to be. i was just used to typing them in myself from previous Blackberry experience. but they told me a lot has changed with o/s 10 and to forget everything i was used to.
also, there is an email issue(s) that they are well aware of and a fix is coming out shortly but he couldn't give me an exact date.

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Did An Update Just Occur And Now Email Doesn't Work

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