Did anyone else order a Zen MP3 Player from Dell and not receive key piec

I ordered my Creative Zen Vision M on Monday from Dell and received it today sans the power adapter and Quick Start Guide. Has this happened to anyone else? I had to spend 30 minutes on the phone with Dell only to have them send me here.

I've just looked at the US Dell site and it lists a power adaptor there so I would say it's down to them to provide one. In the UK we have a Sale of Goods Act we can call on in these situations.
I would get a copy of the Dell web page for the Vision: M you bought and then phone them up to see what they will do about it.
I still reckon it's Dell's problem, not Creative's. After all, it's Dell who said the power adaptor should be included not Creative as there web site doesn't list it. The reason it's in the manual is the one I gave above about Creative reducing the package contents after a while to cut the cost and make it more competiti've.
I had a similar problem with a V200 I bought in the UK but from a French-owned retailer. The website said it would have a case and armband and it didn't - when I went back to the website the description had been changed so I didn't get anywhere.
Good luck
PB
Message Edited by PeeBee on 07-9-2006 0:33 PM

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