Did anyone have trouble with iTunes after the recent update?

My music and playlists were wiped out. THen I tried to sync my iPhone and it tried to wipe out everything on there with the new iPhone software update.

Typically one buys an external hard drive and at regular intervals you copy the contents of your main hard drive to the external hard drive in case something happens to the contents on the internal drive.  That is a backup.  There is software to facilitate this, including Time Machine which is part of the system software OSX 10.5 on.  If you don't have this then it's like owning a house without insurance.
An external drive costs around $100 so it is cheap given the high degree of inconvenience caused by losing the contents on your main drive.  Your main drive will fail at some stage and then you lose everything, 100%.
If your library truly is gone then you will have to start over.  iTunes is not supposed to erase it when updating but it does happen occasionally which is why you always make sure your backup is up to date before updating software.  If your items are purchased from Apple you may be able to download them again.  If it came from another source then you will have to turn to that source.
Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not all media formats are available in all countries (see: iTunes in the Cloud and iTunes Match Availability by Country - http://support.apple.com/kb/HT5085); apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this).  Downloading previously purchased movies and TV shows requires iTunes 10.6 or later.  Discontinued items not available. For items not included in the iCloud list (e.g., ringtones, audiobooks), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid.  Apple notes it is your responsibility to back up your purchases.
(I'm not sure if the below is still the same with iTunes 11)
  Select the iTunes Store on the left side of iTunes( iTunes11: Button at top right).
  Click on Purchased on the right side under Quick Links.
  You can re-download your available previous purchases.

Similar Messages

  • Anyone have trouble with IPad3 after installing OS6.1.3?  keeps crashing

    Anyone having trouble with iPad3 after installing OS6.1.3?  Mine keeps crashing.

    Mine seems to be just fine. 
    Try a reset,
    Reset your iPad by pressing the 'Sleep' and 'Home' button at the same time for about 15 seconds or so. Your iPad  will then go through a reset / reboot procedure and will be ready for use within about a minute.
    Don't worry about doing this as you will not lose data or settings.
    Good luck and do report back.

  • Please help. Does anyone have a solution re: After the latest update my display has really huge fonts and is unusable

    After the latest update my display on my iphone has really huge fonts and is unusable.
    I can't even get the swipe bar.

    The easiest way to turn off the zoom accessibility feature is to connect your phone to iTunes on your computer.  In the Summary pane, click the "Configure Universal Access..." button.  On the next screen, under "Seeing", select "Neither" and click OK.

  • Did anyone have issues with losing their ringtones when updating itunes?

    I lost all my ringtones when I updated my itunes. which is not good because i cant redownload them. Anyone know what happened tried to restore old backup and they didn't restore that way either.

    Hi WolfStorm102,
    Welcome to the Apple Support Communities!
    I understand that your ringtones are missing after you performed an update to iTunes. You are correct that ringtones cannot be re-downloaded from the purchased section of the iTunes Store. In this situation, you may need to either use the report a problem link with your purchases or contact iTunes Store support. You can use the following article as a reference.
    Download past purchases
    http://support.apple.com/kb/ht2519
    Get help
    You may find the answer to your question below:
    If your download was interrupted, learn how to resume the download.
    See what to do if you have trouble using an app.
    Make sure your computer is authorized using the Apple ID that you used for the original purchase.
    Make sure your iPhone, iPad, iPod touch, Apple TV, Mac, or PC is associated with your Apple ID.
    Make sure you’re in a country where iTunes in the Cloud is available.
    If you’re having trouble downloading an item, make sure you can download the item again from iTunes in the Cloud. You may want to sync the content to another device instead.
    If you can't find the item that you purchased in the iTunes Store, report a problem with the item. You can report a problem with a purchase made within the last 90 days.
    If you have a problem with an older purchase, contact iTunes Store support.
    The last two bullet points would apply to your situation with the ringtones.
    I hope this helps,   
    -Joe

  • Does anyone have problems with iTunes movie rentals freezing in the middle of the movie?

    Does anyone have problems with iTunes movie rentals freezing in the middle of the movie, requiring a force quit, which causes your rental to disappear? This has happened multiple times to me recently. Last time Apple didn't refund my money after reporting the problem. I have been using iTunes for many years but am about to give up.

    Correction: I was refunded for the previous movie freeze.

  • Does anyone have trouble with the iPad booting you off of the internet?  I will be in the middle of something (i.e. Facebook), and it boots me out and I have to sign in again.

    Does anyone have trouble with the iPad booting you off of the internet?  I will be in the middle of something (i.e. Facebook), and it boots me out and I have to sign in again.

    Jon....
    Don't confuse the threads here with 'typical' experience.  Most of the stuff here is from brand new users, and those that have problems, and considering the 30 million pads in use, represent a very small sliver.
    If you are having repeated crashes it is really pretty basic.  You either have a physical problem with your pad, or you are using too much memory.
    The iOS system is supposed to monitor memory, and shut down previously used apps automatically to free up memory for what you are doing now.  That part of ios is not perfect, and if an app introduces an unexpected memory load, sometimes it gets over whelmed.  
    This happens, more often than not, when using safari with multiple windows open on graphic intense sites.  It can also happen with a memory intensive game, and residual apps in the background.
    Double  tap the home key and take a peek at the recently used list, and shut them down completely, and often the problem goes away.
    If the problem persists, you may have a software issue, and a trip to the genius bar may be in order.

  • Is anyone have trouble with phone losing contacts?

    IS ANYONE HAVE TROUBLE WITH IPHONE 4S LOSING CONTACTS?

    I've figured it out. You must have added the mail account after that your contacts are not appearing. Goto contacts settings choose the default account 'iCloud'. If u wanna see your missing contacts then goto contacts then press 'groups' tab at the top left corner the select all groups. Your missing contacts re actually saved in one of email account you have added. In order to bring them to icloud you have to add them again after selecting icloud as default contacts account. I hope this would have solve your problem.

  • I am having trouble with Itunes registering the Mp4 video that has been converted.  Help!!

    I am having trouble with Itunes registering the MP4 video that has been converted.  Help!

    What do you mean by iTunes registering the mp4?
    Which iTunes, on iPad, iTunes is a Store and it won't take your .mp4.
    On pc, check if it supports the mp4 (there are a number of different mp4 format) you have converted.
    Can you import it to computer iTunes?

  • Has anyone had trouble with SIRI after new software?

    Having trouble with SIRI after the new software download. any Ideas?

    Basics from the manual are reset, restart, restore.  Have these been attempted?

  • Is anyone having trouble with internet on the new macbook air and an old modem?

    Is anyone having trouble with internet on the new macbook air using an old modem?
    I live in NYC and have an old modem/router and keep getting kicked off the internet. I have time warner as my internet provider.

    Hello there adell723,
    I suggest taking a look at this article we have named Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6 found here http://support.apple.com/kb/HT4628?viewlocale=en_US.
    Symptom: The network connection drops unexpectedly
    Your Mac may not not stay connected to your Wi-Fi network reliably.
    Your Mac may stop accessing the Internet during use.
    Solution
    Use these steps if your computer disconnects from its Wi-Fi network unexpectedly.
    Check your range to the Wi-Fi router and reduce the effect of interference.If your computer is too far from your Wi-Fi router or your environment has too much Wi-Fi interference, then your computer may not detect the Wi-Fi network properly. The easiest way to check for range limits with your Wi-Fi network is to move your computer or your Wi-Fi router closer together and make sure that there are no obstructions (such as walls, cabinets, and so forth) between the router and your computer.See Potential sources of wireless interference for more information about interference and solutions.
    Try connecting to a different Wi-Fi network. If your computer works fine when connected to a different Wi-Fi network, then the issue may be related to your network router or ISP. In that case, contact the manufacturer of your router or your ISP.
    If you have Mac OS X 10.8.4 Mountain Lion installed then I would recommend using Wireless Diagnostics tool which is on your computer already.
    Here is the article for it and how to use it to assist with wifi connectivity issues.
    About Wireless Diagnostics
    http://support.apple.com/kb/HT5606
    Cheers,
    Sterling

  • I have been having problems with my speaker. After the recent update I am unable to listen to movies or music using my speaker. The volume bar is completely missing. If I plug a headset into the port, the volume bar reappears.

    I have been having problems with my speaker. After the recent update I am unable to listen to movies, music or apps using my speaker. The volume bar is completely missing. If I plug a headset into the port, the volume bar reappears and then disappears after the headset is removed. This is quite annoying. My child's Apps that he likes to play will not even make a sound. HELP!!!

    Do a reset (Hold Sleep/Wake and Home buttons about 10 secs or more till Apple logo appears, ignore the Slide to Power Off that appears)
    Note: You will not lose any data.

  • Anyone have trouble with using Last Pass on macbook pro

    anyone have trouble with using Last Pass on macbook pro
    Also does anyone find that Chrome is super slow on Macbook Pro with OS X 10.9.1??

    nellyfromsalt spring island wrote:
    anyone have trouble with using Last Pass on macbook pro
    why don't you just state what problems you are having?
    nellyfromsalt spring island wrote:
    Also does anyone find that Chrome is super slow on Macbook Pro with OS X 10.9.1??
    No, I use Chrome daily with 10.9.1 and it is still very speedy.

  • Is anyone else having issues with airplay after the Lion update?

    Is anyone else having issues with airplay after the Lion update? It sees the libaray but won't connect...

    I'm having the same issue.  So far all lion has done for me is make all my microsoft office documents un-readable until I upgrade (about $150) and lose my home share capabilities...can anyone assist with this?

  • My husband and i have i phones after the recent update all our contacts have come together when in the past they were seperate

    My husband and i have i phones but after the last update our contacts have merged when previously they were seperate, can you help?

    You two can share an Apple ID for iTunes and App Store, but you need to set up different iCloud IDs (well only one person needs a different iCloud ID).
    On one of the phones go to
    Settings > iCloud
    scroll down and delete that account.
    Now go back to those settings and set up a new ID.
    The advantage is that you can still purchase music and apps with the original Apple ID account so both phones can share that information. Only the iCloud information will be separate. However, this also means that calendars, notes, and photos in photostream will not be shared because those are specific to one iCloud account.
    More info here.
    EDIT:
    In the process of setting up the new Apple ID, select the option to create a free @me account. That way, you can also sync your notes.
    Message was edited by: Kurplunk

  • After the recent update I am having issues with Flash based games freezing and not responding.

    After the recent update I am having issues with flash based programs not running or loading correctly.  The programs will not load or take an extremely long time to load compared to jsut a few days ago.  This happens across the board on anything flash based.  Also, once they do load they will freeze, stop responding or need to be constantly refreshed to come back alive which is short lived at best.  I went thru the help and did all the file deleting, cache clearing, disabling hardware acceleration, removing then reinstalling flash, and even removing and reinstalling my browsers.  None of this has helped at all.  I am using Chrome and it is up to date and I checked my Flash player and it is up to date.  I am running windows 7 64bit.

    Here's what you're up against guys,
    Adobe writes the base code for Flash Player, and then hands it off to Google, who adapt it to a PPAPI plug-in (it's NPAPI when Adobe writes it). It's then "PepperFlash" and Google embeds it in their Chrome browser. While Google is pushing a "webwide" move to PPAPI Flash Content, a reinvention of the wheel so to speak, not everyone "got the memo", and Google is slowly making it so that PepperFlash will block NPAPI Flash content from running properly, and you have to disable PepperFlash to force the NPAPI plug-in to work, which sometimes fixes it, sometimes not. I have a feeling this is only going to get worse. HTML5 will eventually resolve the video end but game developers need to come up with something that won't require a plug-in.
    And to the first post:  Since PepperFlash is embedded in Chrome by Google, you can uninstall and reinstall Flash Player from here until your hard drive literally seizes up.... guess what? It has NO EFFECT at all on the PepperFlash plug-in in Chrome because it's a separate file in a separate folder and the uninstaller & installers don't have anything to do with it.

Maybe you are looking for

  • Mountain lion 10.8.2 can not connect to windows NAS server Dell Sentinel

    I recently upgraded to 10.8 OS My office is connected to a NAS server Dell Sentinel WD4000. Everything was working fine until the upgrade from 10.7 to 10.8 Now when I "connect to server" Not one of my accounts can connect. All I get is wrong password

  • Tabbed Panel with Fade Effect

    Open my site, dg-ad.com, and the tabbed panel drop down menu has the first level visible.  Click on a menu item and the second level becomes visible.  The second level has a Spry fade effect so it fades into view nicely.  The class .TabbedPanelConten

  • MSI 845PE MAX2-FIR...6 USB Ports?

    Okay, so I recently installed my MSI mobo. everything went exceptionally well. No major issues at all...except...  Well, here goes... The manual states that this motherboard has 6 USB 2.0 compatability...2 Rear, and 4 Front.  Okay, obviously the 2 re

  • HT1349 I get error message 4450 when I try to burn a CD.  What is 4450?

    Can someone please help with this error message.

  • Where can I download iCloud Add-in for outlook 2007

    I donloaded and installed iCloud Control Panel for Windows v1.1 on my pc, followed the instructions, all my calander items got uploaded to icloud, however, changes are not syncing, I read on some posts that you need to activate iCloud Add-in for outl