Did ios 8.2 update froze on itunes plug in screen and tried to Reset and that didn't work. Then I had to restore, and then had to go to DFU mode to do so then I had reset to factory mode. Black screen. (I never jail broken ever)

I started out just simply trying to update my iphone 5 to ios 8.2 and it got stuck on the itunes plug in screen. I had to wait till then next day to ask my boyfriend to fix it because I have a chromebook and it can't get itunes. He did everthing apple told us to on the website, and it didn't work. We tried to reset the phone and that didn't work so we did the next thing, and tried to do a restore on itunes. However when did that it wasn't working so we put my phone into DFU and tried to do a factory reset. But, it didn't work and my phone ended up just turning black. I can see the back light on the screen (the light stays up like normally when you turn on the home screen)  but, there is no logo or anything. Is there anything I can do to save my phone??? Please help. If you need anymore info let me know!  

The Problem is resolved by :
Click on the "Start" button. Click "Run." Type the word "cmd" in the open box. When the DOS screen comes up, type "netsh winsock reset." Press "Enter." Type "exit" to close the DOS window and go back to Windows.
Restart the computer.
Thanks to my friend Sunil.
Read more: http://www.ehow.com/how_2125133_do-winsock-reset.html#ixzz2kyccghec

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