Did iTunes 7.0 kill the iPod?
At the prompting of iTunes, I upgraded to 7.0 (tried 7.0.2 also). iTunes no longer recognizes my son's iPod but it still shows up in My Computer. I have tried Apples Support Page-restarted the ipod service, removed iTunes & reinstalled it, emptied the Temp Directory. We plugged in a friend's iPod, and iTunes recognizes it. This evening, I uninstalled the new iTunes & Quicktime and downloaded the 6.0.5 version. All his music is in the iTunes library but it still will not recognize the iPod. Where do I go from here?
it might also be worth checking to see if you're getting a fast user switching issue:
iPod for Windows: Fast user switching in Windows XP is not supported
Similar Messages
-
How Itunes 7.0 killed my ipod 60g photo
Here is a sad story for others benefit. I am out of luck! as my ipod is 13 months old and out of warranty... and nothing seems to work. [I am hoping for some tech master on these forums who can help]
1. I had a perfectly working ipod (No issues) Which had just been synced by itunes 6.0x fine 4 days back. Itunes told me a few days back to update to 7.0 version. I accepted and installed 7.0. No issues during itunes installation.
2. I plugged in the ipod. Itunes 7.0 told me that the ipod has to be restored!!!!(strange) Dumb me! - I thought it to be ok and accepted. Itunes started the restore and midway - gave the error "Error 1418" cannot restore. etc. IPod still showed donot disconnect. I tried eject - no luck. So i had to unplug the ipod. Luckily the ipod did come back to life after a few minutes.
3. As it did not work first time, I rebooted the pc - Reset the ipod & and tried again. This time, I did a complete restore without any errors. Then I synced the ipod which worked fine as well (18G of songs came back to life). I thought I missed the bullet but I was wrong.
4. When I tried to play the music - it would not play anything and just keep skipping tracks. ie: If I select album1 - track1 - it would just go 1..2..3...4...5 tracks automatically and on and on when I hit play. Ok - so I decide so sync again
5. Next day Itunes was updated to 7.018 - so I decided to download the latest version (7.018). Plugged in my ipod and if you can guess - I got the "IPOD needs to be restored" AGAIN!. I accepted as there was no other option).
6. This time around the Restore took 1-2 hours and it was slow. I decided to wait till its done. Then it told me to unplug the ipod and put it in power outlet which I did. I saw the update bar at the bottom move 2-3 times. Then it reset itself and started showing the bad folder icon!!!!
7. From that moment on - all it does is "FOLDER with Exclamation mark. I have reset the ipod multiple times - but all it does is cycles between the IPOD ICON and SAD FOlder icon.
8. Then I read up on disk mode to see if I can use disk mode. I removed itunes to make sure it does not pop up.
9. Now each time I plug in the ipod into the pc - it cycles between
a. "Apple icon" ; b. "Dont disconnect" (Which is ok: As I see disk G on the desktop) & immediately followed by c. "disconnect.. " (drive G dissapear). I tried 3 PCs and each pc does the same thing. Drive shows up then dissapears. Tried reinstalling Itunes but Itunes does not see the ipod!!!
10. I cannot go into diagnostic mode either as it only goes to SAD folder error icon.
So to end the rather long frustrating story. It seems to me that Itunes 7.0 and 7.018 has succesfully managed to kill my ipod
Does anyone have any idea on how to get the ipod disk to show up in disk mode without disconnecting automatically? Does anyone have an ideas on what may be wrong?
Thanks in advance for any guidance... else consider this as a warning to not restore your 4th gen ipod photo.
Andy
pc Windows XPHi Dwb, THanks for your advice. I will try to find a mac-friend and try your trick in next few days.
Here is a quick update which is just blowing me away!. Looks like the new firmware 1.2.1 is feature-rich See below update.
1. I was fiddling around the diagnostic mode to see if I can bring the ipod back to life. after multiple tries to get to diag mode (Pressing the rev-select-ffwd at the same time when the apple logo shows up) - All of a sudden the IPOD comes back to life. It says select English - then I select English and then I see the full menus.
2. Downloaded Itunes 7.0.1.8 again and Itunes (On another computer ) says your IPOD is corrupted! (Looks like I am a step back - before it was only saying your IPOD needs to be restored). I selected RESTORE IPOD (Only option)
3. It is very very slowly doing its stuff Restoring IPOD. . . . . .
Maybe 1 dot every 2 minutes. I will let it do its stuff and update the group.
Basically what this tells me is 1. The HDD is fine; 2. The IPOD screen/functionality etc is fine. 3. The USB connection and sync/etc is fine.
What I believe is broken is the restore process now embedded in the ITunes 7.0+ s/w with the 1.2.1 f/w for color ipods. For some reason it screwed up my HDD the first time around. Maybe it did not completely format/partition the drive. I have my fingers crossed...2nd try ongoing
Andy
pc Windows XP -
My ipod and itunes both are skipping to another song about in the middle of the song. It doesn't happen on all songs...only some songs. I have reset the ipod, I have done a restore, I have reloaded itunes, I have updated the ipod but still am unable to figure out why. It did not used to do this. I can't figure out any pattern to the songs it does it on versus that it doesn't do it on. Some of the songs are purchased, some are imported, etc. We are running Windows 7.
how long have you had your ipod? mine did the same but after a while you need to get a new one because of the battery...
-
hi, my daughter hers ipod touch is disabled connect to itunes after say its itunes couldnot connect to the "ipod touch" because its is locked with a passcode please help how to fix connect...i did turn off her ipod touch put usb back on there same in doenot say still ipod is disabled i dont understand please help how???
If You Are Locked Out Or Have Forgotten Your Passcode or Just Need to Restore Your Device
1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. iOS- Understanding passcodes
If you have forgotten your Restrictions code, then follow the instructions
below but DO NOT restore any previous backup. If you do then you will
simply be restoring the old Restrictions code you have forgotten. This
same warning applies if you need to restore a clean system.
A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
1. Verify that you are using the latest version of iTunes before attempting to update.
2. Connect your device to your computer.
3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
4. Select the Summary tab.
5. Select the Restore option.
6. When prompted to back up your settings before restoring, select the Back Up
option (see in the image below). If you have just backed up the device, it is not
necessary to create another.
7. Select the Restore option when iTunes prompts you (as long as you've backed up,
you should not have to worry about restoring your iOS device).
8. When the restore process has completed, the device restarts and displays the Apple
logo while starting up:
After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
iOS, keep your device connected until the "Connect to iTunes" screen goes away or
you see "iPhone is activated."
9. The final step is to restore your device from a previous backup. If you do not have a
backup to restore, then restore as New.
If you are restoring to fix a forgotten Restrictions Code or as a New device, then skip Step 9 and restore as New. -
ITunes could not restore the iPod . . . because an error occurred
I recently upgraded my iPod Touch (3rd Generation) to iOS 4. I an effort to enable the hardware encryption functionality of the device, I followed Apple's instructions to backup the iPod, erase it to factory settings (using the "Restore" button on the status pane of the iPod section of iTunes and attempt to restore from the backup I just made. Unfortunately, the restore now fails 100% of the time with the error "iTunes could not restore the iPod [iPod name] because an error occurred." There are no error numbers listed.
Any assistance anyone can provide would be much appreciated. A decent chunk of data that was local to my device now seems to be missing.I had this exact problem, just as described by the original poster. I went to the Apple store, but the Genius Bar was totally unable to help. I am glad I went, however, in that they did have a possible explanation, which was as alarming as it was unexpected: the backup files are probably corrupt (in my case, perhaps by an (unwanted) simultaneous iOS upgrade to 4.02?). Apple had no solution, but the only choice I can see is restoring a previous, good version of the backup image to your computer, and then trying the restore again. Hopefully you have Time Machine or something similar--for once in my life, I am prepared. The files in question are located in different places on Mac and PC. See:
http://forums.macnn.com/103/ipod-iphone-and-ipad/355013/iphone-backup-file-locat ion/)
Restore the entire folder, just to be safe. iTunes now accepts the backup and seems to be working normally. It has reset, and the full restore is in process. I won't know for a few hours if my all app data is intact, so I'll have to report back.
PS: Do to some panicky monkeying around earlier in the day, I also had to restore earlier versions of these 3 files to make it work, as iTunes was no longer recognizing the old image files as belonging to my iPod. I'm not sure which one is truly responsible for the confusion.
1) iTunes Library.itl
2) iTunes Library Extras.itdb
3) sentinel -
Does iTunes 12 work with the iPod Classic ?
Does iTunes 12 work with the iPod Classic ?
Or do I need to stay with iTunes 11.4 ?
ThanksThanks, ( you just got your first 10 points, congratulations! )
Ever since the iPod Classic was discontinued I have stopped purchasing music on iTunes. So I did not have a compelling reason to upgrade.
I have heard others having troubles and I got concerned that perhaps Apple had dropped support for the Classic on iTunes 12 because it was discontinued.
Thanks for helping. -
i am syncing my ipod but it comes up with a error saying itunes could not backup the ipod because the backup was corrupt or not compatible with the ipod, what do i do?
As I said the iTunes program on the computer. You open iTunes on the computer and go to the View menue in the upper rightand then click on preferences. Go to Devices and delete the backup.
-
how do i fix my ipod if the computer says itunes cannot connecet to the ipod with out entering your password?but i turn on my ipod and it says disabled connect to itunes?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... -
On my ipod touch, i can't seem to get the imessage app.. I have updated my itunes and even restored the ipod to factory settings with the latest update. Maybe the ipod is too old? Is that even a thing? Is there another app I can download to have access to my contacts with imessage?
That comes with iOS 5 (Settings>General>About>Version) and only the 3G abd later iPods can go to iOS 5 or later
Identifying iPod models -
Ipod nano won't sync podcasts from iTunes after I "Restored" the ipod.
iPod nano won't sync podcasts from iTunes after I "Restored" the iPod.
If you've read the Technical Specification you will find that the nano can only use Firewire for charging, not for syncing:
http://www.apple.com/ipodnano/specs.html
"Charging via USB or FireWire to computer system or power adapter (sold separately)"
So you can rule that out.
Have you tried the 5 R's?
http://www.apple.com/support/ -
I recently bought an Ipod touch 2nd gen, (Ebay). It's in great shape and seemed to be wiped clean.
When I connect (via windows computer) to Itunes with usb cord the Ipod icon shows, but the only function you can do is eject. When its in the upper right hand corner and you click on it all you get is a done button, when it's in the side bar right click and your only option is eject, left click has no effect. If I go to "file">devices it's as if there are no devices connected.
I purchased a song with Itunes on the Ipod itself, and it transferred to my library on the computer automatically .
I have an Iphone 5 and a nano that are still functioning with Itunes thru computer so I'm thinking the issue is with the Ipod touch. I've reset it several times, rebooted it, with no change.
nothing on the internet has helped, I called tech support and got disconnected. Should I take it to a retail store? I just don't know where to go next, I'm of course willing to pay for tech or repair. looking for suggestions.Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My computer (Win 7) recognises my ipod but when Itunes is automatically started the ipod is removed from "my Computer" and is not recognised in itunes, my device manager states he device is being "uninstalled by window" error 21, what is happpening.
Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC? Have you tried a different USB cable?
What happens if you try to reset the device with it still connected to the PC?
How to reset iPod
Has this iPod ever worked on this PC or is this the first time you have time you have tried connecting it?
Have you carefully worked through each and every single suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock -
Music shows up in iTunes but not on the iPod
I'm not sure what to do next. One of the CDs I had on my iPod just disappeared the other night. I thought it might have been my deck in my car, so I unplugged it and then searched on the iPod itself for the CD, and it didn't show up there either. So I came home and I connected the iPod to my computer and in iTunes, I clicked on the iPod, and it said the CD was there. So I unplugged it and checked on my iPod again, and the CD still wasn't showing up. I reconnected it to the computer and checked it AGAIN in iTunes and it still said that the CD was on my iPod. I reset it with the center button and menu, and then I checked it again and on my iPod it wasn't there, but it still showed up in iTunes as being on my iPod. So I deleted them off of the iPod, reburnt the CD, put the files onto the iPod, and in iTunes it said the songs were on the iPod. So I checked it on the actual iPod, and they weren't there! I updated the software and everything and tried it again, but it still didn't fix the problem. It's just one CD I'm having trouble with, everything else works fine, and back when the CD showed up in my iPod it played fine. Any suggestions?
Message was edited by: crystalmethodcaf
Message was edited by: crystalmethodcafhmmmmm. we'd better quickly check to see if you're getting a Windows drive letter confusion. for troubleshooting advice on that one, see:
Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear -
I have updated to the latest version of iTunes (11.2.2.3). However, when I connect my iPod it shows in My Computer and iTunes opens automatically when the iPod is connected but the device doesn't show in iTunes. Any ideas? I am on Windows 8.1 and my iPod is a Classic
Hi murr18140,
Welcome to the Support Communities! The article below will help you troubleshoot the issue you are having with your iPod classic not being recognized in iTunes for Windows:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363?viewlocale=en_US
I hope this information helps ....
- Judy -
ITunes could not contact the iPod software update server
I am a teacher managing many iPod touches.
I am trying to update the ipod software to version 3.1.3 but using my macbook (10.5.8) I cannot reach the update server and a I get the following error - "iTunes could not contact the iPod software update server". I am connected to the internet, I can access the iTunes store no problem.
Using my windows XP laptop I can access the update server and I am using the same network ID and the same proxy settings.
Any ideas?Forget the wireless modem part of the question. I tried plugging directly into my pc and still have the same problem...very frustrating!
Maybe you are looking for
-
Unusual problem while sending a message to many pe...
hi recently i found a strange problem in my phone.Whenever i send a message through groups or if i select and send it to like 10 ppl ,suddenly a error message pops up saying messaging already in use.It happens till the message is sent for each and ev
-
After loading lion email bodies disappear in old mail folders
Older exchange based mail folders show only headers but no content in mail...
-
[SOLVED] Cmd-line utility to get X window info?
There's some command-line utility whose name I can't remember. One starts it, then clicks the mouse in an X application, and the utility outputs a bunch of info like class name, instance name, an ASCII representation of the application's icon, etc.
-
Hi, When I am testing my print program with LP01, the barcode and all the other data are coming fine (in the print preview). But when I test the same using LOCL, I am not getting the barcode in the print preview and also an "&" is appearing for a cou
-
I checked dozens of internet pages but didn't find an answer on that question.