Did my hard drive crash? What is this screen?

I was out of town for a couple days and came home to an a screen I'd never seen before. When I turned on my MBP, a gray screen booted up with 2 folders - one said "Hard Drive HD" and the other said "Recovery 10.8.2".
Not knowing what was going on, I chose "Hard Drive HD" and selected the corresponding internet network and password. My computer actually booted up as normal after that but what in the world was going on? Since I've got Time Capsule, was the information restored from there??

If you start your MBP with the OPTION key pressed down, it will generate a display that shows your MBP HDD and the Recovery Partition. Selecting the HDD icon will boot your MBP as you normally would and selecting the Recovery Partition would generate the recovery menu.
This will give further details:
http://www.apple.com/osx/recovery/
Ciao.

Similar Messages

Lost iTunes on my computer due to hard drive crash, what happens when I sysnch ith iPod?

Hi--
I lost iTunes (downloaded songs) from my computer due to a hard drive crash. The songs are currently on my iPod. When I re-install iTunes and synch with my iPod, will I lose the songs on the iPod or will they get downloaded to the computer?
Thanks in advance

You should be able to transfer the songs from the iPod to your computer.
Connect the iPod to your computer, launch iTunes.
From the menu bar click File / Transfer Purchase From...
iOS: How to transfer or sync content to your computer
Make sure you use the same Apple ID.

I did a hard drive test and got this error code.. what does it mean?

4MEM/4/40000000: 0x6a494c18

You did the Apple Hardware Test (not "hard drive test"), I presume? That error suggests RAM.
You can do the extended AHT for more, or try downloading and running Rember:
http://www.kelleycomputing.net/rember/

Did my hard drive crash? Do I need an upgrade? How do I upgrade? Help!

Okay, this is going to be pretty long and I might miss some information!
First of all, I have a 13" macbook. Mac OS x 10.5.8 2, 13 GHz intel core 2 Duo, 2GB.
There was (and still is) an x in the battery on my screen where it should show the charging progress. My computer could only work when I had it plugged in, where a green light appeard on the charger. After looking online on what I should do for it, I decided to update my software. It restarted, and the bluetooth update came up. I clicked "update" and my screen unexpectedly shut off. I'm not sure if that had anything to do with it shutting off, but I thought I would put it in there just in case. After it shut off, I tried to start it. It would not start. It would turn to a gray screen with an apple and a loading symbol. I looked online (my phone internet) and found a bunch of different things to do. I tried to reset the SMC by taking out the battery and holding the power down for five second, etc., and a PRAM/ PMU reset. Still nothing. After a few days of trying to get it to turn on and no response, it finally turned on! Another thing I did, which I did not find online I just tried it because everything else was failing, was held down the power button until the light flashed and it would turn on. Except, now it takes way longer to turn on. The gray screen is still there with the apple and loading spinwheel, and then it turns to a blue screen, then the sign in screen. It still shuts off unexpectedly, sometimes right away. Sometimes it can stay on for a while. Eventually, it shuts off. I still have trouble getting it to turn on. It will make the start up sound, then turn off ASAP. I'm running out of ideas! I've tried the resets multiple times. I can not find the disc that came with my computer, if one. I keep reading online to install the disc and hold the c button. What can I do? Is the damage permanent? Do I need to take it in? Is there a downloadable upgrade? PLEASE HELP!
May be important- I tried a different macbook battery, so that's not the problem! I've also done the "software update" when you click "about this mac." I've conpleted the bluetooth update also that popped up when my computer shut off for the first time. When I shut the computer, rather than going to sleep, the screen and apple stay turned on.
Battery Information:
Model Information:
Serial Number:          XXXX-YYYY-0-0
Charge Information:
Charge remaining (mAh):          0
Fully charged:          No
Charging:          No
Full charge capacity (mAh):          0
Health Information:
Cycle count:          0
Battery Installed:          No
Amperage (mA):          0
Voltage (mV):          0
System Power Settings:
AC Power:
System Sleep Timer (Minutes):          60
Disk Sleep Timer (Minutes):          10
Display Sleep Timer (Minutes):          60
Automatic Restart On Power Loss:          Yes
Wake On AC Change:          No
Wake On Clamshell Open:          Yes
Wake On LAN:          Yes
Display Sleep Uses Dim:          Yes
Battery Power:
System Sleep Timer (Minutes):          0
Disk Sleep Timer (Minutes):          10
Display Sleep Timer (Minutes):          0
Wake On AC Change:          No
Wake On Clamshell Open:          Yes
Display Sleep Uses Dim:          Yes
Reduce Brightness:          Yes
Hardware Configuration:
UPS Installed:          No
AC Charger Information:
Connected:          Yes
Charging:          No

I export all of my photos to external harddrives to get them off my hard drive since the files are so big. I show I have no referenced files.
If you have moved your Aperture library to an external drive, check the formatting of the drive. Other than previous Aperture versions will Aperture 3.4.5 not open any Aperture library, if the drive has an incompatible format and is not formatted MacOS X Extended (Journaled).
You can see the formatting of your drive in the Info panel, if you select the drive in the Finder and use the command "File > Get Info" (or the shortcut ⌘I). If your drive has a different formatting, save the contents to a different drive and reformat your drive using Disk Utility.
See: Format external drives to Mac OS Extended before using with Aperture

Hard drive crash - what can I do?

my hard drive has died with no backup (stupid, I know) so I am trying to figure out what my options are to restore my music library without re-importing all my cds (I had about 20 gigs in my computer).
1) once I get a new hard drive is there any way to pull the songs from my ipod back down onto my computer?
2) if not, I was thinking my other option could be to see if a computer repair place could restore the data from my drive onto an external hard drive which I could then copy back to my computer and use the external drive to backup my computer to avoid this happening again.
assuming the data is there on the busted drive, is that a feasible plan?

Open iTunes and select edit/preferences/advanced/general. Put a check mark in the box marked "copy files to iTunes music folder when adding to library" and also "keep iTunes music folder organized", then click 'ok'.
Connect the iPod whilst holding down the shift/ctrl keys to prevent any auto sync, and if you see the dialogue window asking if you want to sync to this itunes library, click 'no'.
Then go to file/add folder, open 'my computer', select your iPod and click 'ok'.
The music files should transfer to your iTunes.
However it appears that no playlists or any other info such as ratings/last played etc will transfer.
If this is important to you, you may want to use other options.
There's Yamipod. This is a free program that transfers music and playlists etc from iPod to iTunes.

Hard Drive Crashed with Grey Apple Screen and Spinning Circle

I need some help!!
My G5 desktop computer had Font error, and then it crashed. I pressed the power button to restart and it won’t booth up! All I get it the Grey Apple Screen and Spinning Circle with loud fan noise.
I’ve tried using the install CD to booth up to use the Disk Utility, but it won’t let me select the primary Seagate drive (I do see the drive name), therefore I can’t repair or do anything.
When I tried to re-install the OSX, the system won’t even see the primary drive to reinstall.
Is this drive dead? (I never had clicking noise before) or is the Drive corrupted? How do I fix this problem?
Can someone please help me?
Thank you

Hi, it does seem like the HD is a goner.
For internal Storage options see this...
http://tinyurl.com/ygtbaan
For external get FW/800...
http://eshop.macsales.com/Search/Search.cfm?Ntt=firewire%20800
Once you get a new Drive installed...
If DiskWarrior can't fix it, you might try Data Rescue II...
http://www.alsoft.com/DiskWarrior/
http://www.prosofteng.com/products/data_rescue.php
(Has a Free Demo to see if it could or not, but you'll need another drive to recover to).
Or FileSalvage...
http://www.subrosasoft.com/OSXSoftware/index.php?%20mainpage=product_info&productsid=1
to recover what you can.

IPod hard drive crashing problems

Sorry this is going to be long, as I want to give some background, because I would love to hear opinions about this:
I had a 6th generation 160g iPod for just over 3 years. I was on vacation using it over a long weekend a week ago. I was listening to music and decided I was going to watch a Simpsons episode that I bought from the iTunes store and was in my "tv shows" section of my iPod.
As I went to switch to the episode, the iPod froze black. I had been having issues with it randomly resetting itself or pausing during songs, so I thought it might be on its way out. - Sure enough when I did the reset it never booted back up. I tried several times. So when I got back home 2 days later and plugged it into my computer, I was not surprised that it still would not reboot.
I was bummed. 3 years is not a long time when you spend that much money. I am broke right now and since I am a music fanatic, with a huge music library I was wondering how I was going to carry on. I cannot afford to buy a new iPod.
My dear father came to my rescue and showed up at my house with a brand new 7th generation 160g iPod on Saturday evening, just as a nice jesture. - I let it sync up, went to bed. Sunday afternoon, I was taking my daughter to the park and I brought my iPod into the car. I noticed that much of the artwork was not popping up as I looked through both coverflow and sampled some songs in playlists. And when I went to try a video again... BAM, the iPod locked up and wouldn't reset, just like the old one.
I thought... maybe this is a fluke, but how strange that a brand new iPod would crash again on legally purchased iTunes video. So after trying to get it to reset, I plugged it in and again, it would not reset and my computer would not recognize it. The hard-drive just wouldn't boot up.
Then I thought... even though it wasn't plugged into my computer either time and I had used the old one for a while without syncing, maybe it was something on my computer... so I plugged it into my wife's laptop and it said "found new hardware" and then there was a new message saying something along the lines of "there is a problem with your new hardware and it cannot be installed".
My dad had gotten the 2 year warranty, but since it wasn't even 24 hours, I went to Best Buy and brought them back the iPod. They checked it out and said "wow, it's rare that out of the box it would crash, but it's crashed" and they gave me a new one. - I asked them about the possibility of something corrupting it, but they said it was unlikely and they since it's a hard-drive, hard-drives crash.
So on Sunday evening, I did the same routine, I synced my iPod. This time, I tried a little bit of music and a little bit of video without syncing my library and it worked... Then that night I let the whole thing sync.
This morning (Monday) I took it to work and played some music while I dropped my daughter off, and all of a sudden all the artwork is gone again... I figured I deal with that later, because although it bothered me, at least it was playing song after song with no issue.
I'm at work now and I was letting a playlist play on shuffle. It was working just find and was so happy to have an iPod back.
Then I hit the menu button and it takes me back to "coverflow" (the last place I was browsing) and all of a sudden the sound starts buzzing and the whole thing locks up. It's stuck, so I go to reset it...
And low & behold, it won't reset, like the hard-drive crashed AGAIN. This is the 3rd iPod in a row. I plugged it into my work computer, just to see if it would recognize it. (I downloaded the latest iTunes on there) It won't. Again it just won't reboot.
Now the first one, I was having hard-drive troubles, and hadn't been synced in a while, so unfortunately I think the product just doesn't last very long.
But now with 2 new ones, it's making me think that there could be a problem with something in my computer. But I can't imagine what. Everything is either ripped directly into iTunes from a CD, bought from the iTunes store or were WAV files I put into iTunes and converted to aac files. I am a musicians and don't believe in illegally downloading music and don't use torrents. I can't imagine what could corrupt anything I'm syncing.
I have about 110g of music that I am trying to sync. And then some tv shows, which I don't always sync all of them. Most of them were purchased from iTunes, but I have a few that I took from DVD and converted and put into my iTunes.
I have called the apple help line, but they want me to call them back when I'm at my computer at home and we can trouble shoot, even though I know they won't be able to help me, because my iPod won't be able to be read.
I would love to get some opinions and help.
Thank you,
Paul.

Okay, by looking at my previous posting in this forum, it has apparently only been 2 1/2 years since I got my last iPod.

I had Adobe Acrobat Serial loaded before The hard drive crashed on my old PC. I have tried to download Acrobat 9 on my new PC, but always get the message "This is not a valid serial number". I had Adobe 9 Standard on the old. But what downloads from th

I had Adobe Acrobat Serial loaded before the hard drive crashed on my old PC. I have tried to download Acrobat 9 on my new PC, but always get the message “This is not a valid serial number”.
I had Adobe 9 Standard on the old. But what downloads from the page http://helpx.adobe.com/acrobat/kb/acrobat-8-9-product-downloads.html is Adobe 9 Pro. Perhaps this Pro version is the problem.
Anyway, can you point me to a way to install Adobe on my new PC?

You can try Download Adobe CS5 Free Trials – All Direct Links without Akamai | ProDesignTools.

HT1209 My Hard Drive Crashed on my computer and I thought that the music on my Ipod WAS the backup. Found out that it is a one way street.....can you help me...I tried what the article said to do about authorizing this computer, and then transfering purc

Can you please help me get my music that I have recorded/loaded from CD's ...and purchased back on my new hard drive...
thanks!!!!!

I used a program called sharepod when my hard drive crashed. it lets you add all the songs from your ipod/phone/etc back onto your pc.
http://www.getsharepod.com/
There is one for mac and one for windows. I hope this helps! I lost ALL of my music once and the second time i sure didn't want to again!

My hard drive crashed on my MacBook Pro crashed and I need to get my CS5 up and running on the new hard drive. I copied what I could onto an external hard drive but when I drag and drop I get directions to uninstall but the uninstall folder I have does sa

my hard drive crashed on my MacBook Pro crashed and I need to get my CS5 up and running on the new hard drive. I copied what I could onto an external hard drive but when I drag and drop I get directions to uninstall but the uninstall folder I have does says it is an alias that is no longer present. I get error 6. I would like to get my software up and running on the laptop again please

If you subscribed to iTunes match the songs are kept in icloud. If you didn't but you did save the actual iTunes library folder which should include the music, video, etc. you should be able to just drag this file back to your machine in the same place and when you open iTunes it will give you a chance to identify the iTunes library folder.
You can test this to find out if you saved the media files or not and don't need to attach your nano to do it.
You are correct that once you connect the nano it will clear the existing files from it and sync it with the new iTunes library.
If you don't have the media files i'm not sure if/how to get them back on a windows ipod. I have everything backed up regularly because of the horror stories I have seen & heard.

MY hard drive crashed and I had to replace it. Now when I try to sync my iPod with iTunes it says that I have to replace the old library (that is lost forever) with the new library to sync. I do not want to lose all the songs on my iPod! What can I do?

MY hard drive crashed and I had to replace it. Now when I try to sync my iPod with iTunes it says that I have to replace the old library (that is lost forever) with the new library to sync. I do not want to lose all the songs on my iPod! What can I do?

Copy all the content on your iPod back to your PC and into iTunes. Then go ahead and sync the iPod with your new library.
See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

My hard drive crashed and I need to transfer songs from my itouch to my computer. How can I do this?

My hard drive crashed and I have a new computer. I can't seem to transfer the songs from my itouch to my computer. I used to be able to just listen to my music directly from my computer, now I can only listen to what I have bought while on the computer. Any help would be great.

Welcome to Apple Support Communities
There are some apps that allow you to transfer your songs from the iPod to your iTunes. Have a look at this thread > https://discussions.apple.com/message/11319208#11319208

All of my imovie events are stored on an external hard drive. How do I backup this external hard drive? If the external hard drive crashes, how do retrieve the imovie events?

I have all of my imovie events stored on an external hard drive in order to save space on my MacBook Pro's internal drive. I currently back up both my MacBook Pro and the external hard drive using a second external hard drive via Time Machine. I have a few questions:
1. How can I be sure that the external drive is actually being backed up.
2. How do I retrieve the imovie events if the 1st external hard drive crashes?
Thank for your help!

Let me give you some thoughts. I can tell you my plan, but ultimately you will need your own plan that makes sense for you.
I do not think that your idea of having two separate Time Machine destinations will work. You can have two external drives as Time Machine volumes, but they will both back up the same data set. You cannot dedicate one to iMovie and one to everything else. They will both have everything, so you may still have a space problem.
One way to overcome this is to back up the iMovie volume by using a tool like SuperDuper! or Carbon Copy Cloner. The good news is that your Event files should be pretty stable and there is no need to back them up every 15 minutes. So something like SuperDuper, which you can set to automatically backup once a day, for example, is probably fine. I am pretty sure that this would work if you kept the Projects on the same external drive. As long as Projects and Events are on the same drive, then the cloning stragy should work (but you should always test.)
Because projects change more often than events, and projects can become corrupted, I would definitely back up the Project Library to Time Machine. You can do this even though it is on an external drive. (And even though you may be periodically backing up the entire drive that contains the projects.)
Here are some thoughts on how I approach backup, copied from an earlier answer...
============================================================
Great question. I think the issue of backup is a important one, and one I always worry about since I have a lot of video footage that is irreplaceable.
For back-up, it is helpful to define the risk you are trying to protect from.
For example,
1) risk of corruption in iMovie --> I use Time Machine
2) risk of hard drive failure --> I use SuperDuper! nightly for bootable backup) and Time Machine all the time
3) Risk of theft or fire --> offsite backup
Here is what I do...
1) I back up my boot disk with SuperDuper automatically each night so I always have a bootable system.
2) I back up my original video files. For my Motion JPEG, VHS-->AIC, DV, and 8MM to DV, the EVENT is the copy I back up. (I keep the tapes, but I never want to have to import the tapes again.)
For my AVCHD high def video, I back up the camera archive of the AVCHD, but I am not currently backing up the Event files, because I would need from 4 to 8 TB to back up these events depending on whether I made one copy or two. I can always re-create the Event from the camera archive.
3) I use CrashPlan for my offsite backup. It costs less than $4 per month, and I seeded the initial backup to an external drive to minimize having to transfer video files over the Internet. I currently have over 2TB of data backed up to CrashPlan, which includes my entire boot drive, and the files described in #2.
4) All of the above is automated, so I don't have to think about it too much. If I have to manually do stuff, I tend to get behind.
You have to consider the value of total multiple redundancy vs. the likelihood that 2 or three unlikely events would all happen at once. For example, CrashPlan could lose my data. My hard disk could fail. I could lose everything in a fire. But it is unlikely that they would all happen at once, except in nuclear war, in which case, who cares?

My hard drive crashed..what to do?

Hi,
My hard drive crashed..What should i do now? Is there a way for me to upload the content of my ipod to a new/blank itunes library (on my new hard drive), eventhough i understand that it usually works the other way around (itunes to ipod)?
Any help/advice greatly appreciated

Connect your iPod to your computer. If it is set to update automatically you'll get a message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod. Your iPod should appear in the iTunes source list from where you can change the update setting to manual and use your iPod without the risk of accidentally erasing it. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default. Check the "manually manage music and videos" box in Summary then press the Apply button: Managing content manually on iPod
Once you are safely connected there are a few things you can do to restore your iTunes from the iPod. If you have any iTunes Music Store purchases the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article: Copying iTunes Store purchases from your iPod to a computer
The transfer of content from other sources such as songs imported from CD is designed by default to be one way from iTunes to iPod. However there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. Have a look at the web pages and documentation, this is just a small selection of what's available, they are generally quite straightforward. You can read reviews of some of them here: Wired News - Rescue Your Stranded Tunes
TuneJack Windows Only
iPod2PC Windows Only
iGadget Windows Only
iDump Windows Only
iRepo Mac and Windows
iPodRip Mac & Windows
YamiPod Mac and Windows
Music Rescue Mac & Windows
iPodCopy Mac and Windows
There is also a manual method of accessing the iPod's hard drive and copying songs back to iTunes on Windows or a Mac. The procedure is a bit involved and won't recover playlists but if you're interested it's available at this link: Two-way Street: Moving Music Off the iPod
Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync. I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay.

After hard drive crash I needed to authorise my pc again. itunes tells me iphone cannot sync as pc not authorised. when I try to authorise the pc, itunes tells me pc is already authorised... what can i do?

After a recent hard drive crash I needed to authorise my pc again. I first de-authorised all previous computers (there was no other option)
Then I authorised the pc with the new hard drive.
then I tried to sync
Then itunes tells me iphone cannot sync as pc not authorised.
when I try to authorise the pc, itunes tells me pc is already authorised...
I have been playing this game 10 times now ... "cannot sync because pc not authorised" and then "cannot authorise as already authorised"
what can i do?
thanks

yes, a few times. the number of authorised computers decreases and increases from zero to one and vice versa accordingly. yet I am still being told that it cannot sync.

Did my hard drive crash? What is this screen?

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