Did new update, and now screen when to old graphic and shows folder
I recently did the newest update on my ipod, and then it deleted all my songs and when to these old school graphics and will only show a folder with an exclamation point. My computer is having trouble recognizing it also. Please help!!!
I recently did the newest update on my ipod, and then it deleted all my songs and when to these old school graphics and will only show a folder with an exclamation point. My computer is having trouble recognizing it also. Please help!!!
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i had lost my old I phone 4s and bought a new one but now i found my old one and its been so long i cant remember the pass code to unlock it what do i do
http://support.apple.com/kb/HT1212
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Anyone help with this???? Grrrr!!!!
Which update? Need more information. If this is happening on the iPhone, try posting here.
iPhone community -
Did an update on my phone and now I have the itunes symbol and usb symbol on my screen and my phone will not show anything else, what do i do?
http://support.apple.com/kb/ht1808
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When I open Muse, I get a message that a new update is available. When I hit install it just closes and nothing happens. Then I got a message I needed Adobe Creative Cloud App to resolve the issue. I downloaded a copy of Creative Cloud desktop but it says that my Muse is up to date. It was last updated in May but you have a new update today and it will not update. I thought maybe I am not suppose to have the Creative Cloud update because all I have is the individual app Muse and the photography program. So I uninstalled the CC desktop. Then when I open Muse it says I need the CC desktop to help with the update. So I get stopped either way. Now I also had a Pre-Release Muse on my computer and I don't know if that complicated things. Please advise.
All future installs/updates of Muse (and most other Adobe apps) are through the Creative Cloud desktop app. Thus you do need to have it installed.
Are you on Windows or Mac? What OS version? -
I'm going to give my iMac (21" - late 2007) to my brother. So, I did a back-up on an external disk and now I want to format it and create his new profile. What to do and how? I have OS.x 10.7 (Lion). Thanks very much for your support and help.
Welcome to Apple Support Communities
There isn't a Late 2007 21-inch iMac. I think you are referring to a Mid 2007 20-inch iMac, right?
In that case, you can't give him your iMac with OS X Lion. OS X Lion is registered to your Apple ID, and he won't be able to reinstall Lion unless you give him your Apple ID.
The best you can do is to give him the Mac with Snow Leopard installed, if you have the DVD. Follow these steps:
1. Insert the DVD and hold the C key while your computer is starting.
2. Choose your language, and go to Utilities menu (on the menu bar) > Disk Utility.
3. Choose Macintosh HD in the sidebar, go to Erase tab and erase the disk.
4. Close Disk Utility and reinstall Mac OS X. When the installation finishes, hold the mouse or trackpad to eject the disc and turn off the computer.
This is the most recommended way to do it and avoid problems. Anyway, if you insist on giving him the iMac with Lion, you just have to start in OS X Recovery (holding Comman and R keys while your computer is starting), use Disk Utility to erase Macintosh HD as described above, and finally, reinstall Lion with your Apple ID -
Hi, my daughter is using one of our old iphone's as an ipod (no phone service) It's listed under my apple id. when we downloaded the new updates, she started getting ALL of my incoming and outgoing text. How do I change this, without clearing her phone and loosing all her songs/etc....?
I did this on my phone. Her phone isn't activated, no cellular service. So, for whatever reason it won't even let me tap on SEND& RECEIVE, to uncheck anything
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I tried to update my phone last night. When I woke up, it said it needed to be connected to iTunes. I restored my phone and now it won't turn on and keeps saying it needs to be connected to iTunes.
probably need pc or mac update for ios 6 on your home device
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I did the software update ios 7 and now i cant hardly get wifi and my calls are being dropped.Can anyone help me?
I updated my ipad to the ios7.4 and my wifi connection just wouldn't work any longer.
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I updated my computer to 10.10.1 and now my photoshop isn't in my applications folder anymore. Even when I try to export photos from Lightroom, PS isn't even an option anymore. Not sure where it went or how to get it back! Thanks!
Using 6-7 year old software that's no longer receiving updates & was never designed to run on 10.10 is asking for trouble. That said, try re-installing PS and installing Java SE6
Java for OS X 2014-001
It might work. But again it might not.
Good luck!
Nancy O. -
Hello Sir I have an iPhone 4 and when i updated that it got updated but now for restore the data it is showing me the message The "iPhone" could not be activated because an unknown error occurred (0xE8000004). Please try again later. please help me.
Hello Amarchand Sharma,
Are you working with a Windows computer? If so, the resource below may help you troubleshoot the issue you are having restoring your iPhone.
iOS: Unknown error containing '0xE' when connecting to a Windows PC - Apple Support
http://support.apple.com/en-us/TS3221
Regards,
Judy -
I try to update my iPhone 5 but in the middle of the way error 1603 didnot allow me I did every thing that I read about it but in every computer and updated one it is the same and now I am in DUF mood and my phone can not start what I must to do
The program is for replacement since Apple does not repair iDevices...you take your non-working or damaged iPhone to an Apple store genius bar, or send to Apple service, and they provide a refurbished unit as a replacement, for a fee, of course. You will have to talk with Apple to see if you get all components or just the iPhone replaced.
With AppleCare+ you can have two out-of-warranty replacements for a cost of $49 each. -
Where did my calender go that was on my old phone and now i don't have it on my new iPhone 5?
where did my calender go that was on my old phone and now i don't have it on my new iPhone 5?
do this
RESET DEVICE
Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost).
Then look again -
i was updating to ios7 and my phone turned off and now it wont turn back on. it shows the apple sign but it slowly fades away and so on. Help!
Hello there, RFJA2211.
The following Knowledge Base article offers up some great troubleshooting steps for unexpected power off of your iOS device:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Hi, please help me , i get notification about a new update for my iPad when I do the instal for the new version it is asking me for a passcode but which passcode may I have to enter? Because when I enter my gmail passcode it is call me that my passcode is failed
The passcode you need to enter is the passcode you set on your device. It is the passcode that you enter when you turn on your iPad or awaken it from sleep after and Auto lock.
If you do not know or remember your password and did not store it somewhere then you will have to restore your device.
http://support.apple.com/kb/HT1212
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