Did not get booklet
I recently downloaded a deluxe edition of the album Vices&Virtues, and I decided to check my recently purchased items on my iPod, welllll it did not download the digital booklet that came with the deluxe edition. It did download other features of the edition (the music video and bonus tracks), but did not download the booklet! I had paid $12.99 for the album, and I expected my purchase to go through without a problem. I consider this a m a j o r problem. I also cannot purchase the booklet because in iTunes it says "purchased" and the booklet is album only and it won't allow me to go to the booklet. I did not get what I paid for and I don't think it's very fair. A couple of friends downloaded it at about the same time as I, and had no problems. I had purchased a different album (not a deluxe) and had no problem. I don't know why it happened, I want what I paid for, and I'm disgusted with Apple for this. I have spent hours trying to figure out a way to fix it and haven't been successful. Can anyone help?
Did you go to your syncing computer and go to iTunes>Store>Check for available downloads?
Did your other friends get their booklet on their iPod directly?
Similar Messages
-
HT1689 I did not get digital booklet with download
I bought the new Tragically Hip album (pre-sale), and today it downloaded, but I did not get the digital booklet which is supposed to be part of the purchase. Calling support didn't help because my ipod is 5 yeras old. I can't seem to get support for the purchased media. Does anyone know how I go about getting this booklet?
Same here
-
I just noticed that some of the movies I had in iTunes did not get transferred to the iPhone 5. The missing movies are shown as generic movie icons in the iTunes panel and are checked to select them. But they do not show up in iPhone Videos. How do I get the original movies to show up again and transfer to the iPhone? I recently upgraded Mac OS to 10.6.8
1. iTunes won't offer cloud downloads for songs that it "thinks" are in your library, even if it "knows" the files are missing. If you've exhaustively searched for the missing files and there is no prospect of repair by restoring to them to their original locations, or connecting to new ones, then delete that tracks that display both the missing exclamation mark and are of media kind Purchased/Protected AAC audio file. Don't hide from iTunes in the cloud when asked, close iTunes, then reopen. You can download from the cloud links or iTunes Store > Quicklinks > Purchased > Music > Not on this computer > All songs > Download all.
2. Why? Not sure, perhaps 3rd party tools or accidental key presses combined with previously hidden warning messages when trying to organize the library. There is a hint that using the feature to downsample media as it is synced to a device may also be involved, though I've not replicated it. Whatever the reason a backup would protect your media.
tt2 -
how do I recover photos from my AppleTV photo stream? when I reset my iPhone, I did not get all of my photos back. How do I get these photos off of my Apple TV?
Hi MrRhea,
Welcome to the Apple Support Communities!
It sounds like you have photos in your Photo Stream that you would like to download. The photos are not actually stored on your Apple TV, it sounds like they are being displayed from your Photo Stream. Please read over the attached article for information on your Photo Stream and how to download these photos.
My Photo Stream FAQ - Apple Support
Because your Mac and PC have more storage than your iOS devices, you can choose to download all of your My Photo Stream photos automatically.
In iPhoto or Aperture preferences on your Mac, select Photos (or Photo Stream) > My Photo Stream > Automatic Import. All of your photo stream photos will import into your Events, Projects, Photos, Faces, and Places folders in iPhoto or Aperture.
On your PC with My Photo Stream on in the Control Panel, all of your photos will import intoC:\\Users\<user name>\Pictures\iCloud Photos\My Photo Stream
Best regards,
Joe -
Can I get a refund if purchased a iBook I did not want or I did not get a complete download?
Can I get a refund if purchased a iBook I did not want or I did not get a complete download?
I'm looking for similar info. I purchased an iBook that no matter how many times I downloaded it, it looked like crap and/or crashed the iBooks app so I want a refund. Did you find anything out?
-
I am having problems setting up a new 7th gen IPod NAN or both my Windows 7 and Windows Vista PCs. When first connecting I did not get the setup screens and cannot sync existing media. The NANO assumed the name of a previously installed IPod touch and resetting does not clear this name. I have tried uninstalling and reinstalling iTunes.updating driver software and resetting the NANO without any success
Purchased as new at Best Buy. As far as I know it was noever formatted prior to my purchase
-
Good morning a few weeks ago I send the request for the replacement program of my ipod nano 1st generation and they sent me the shipping box but I did not get the label to go back, and I can not return it , i need to you sent me again the box for return the ipod
Best thing would be to call Apple up again, and let them what has happened and they'll help you!
-
i formatted my computer and now i would like to sync my music from my iphone back to the computer, is there any way to do this? i don't want to loose my music. p.s. all my music that was on the computer was there privately, i did not get it from itunes.
See Recover your iTunes library from your iPod or iOS device.
tt2 -
I have manually back up my iphone few days back, and my contact got missing the next day. i restored my back up from iTunes, however, my contact did not get restored. How do i check if the manual back up did actually back up my contact or not? How do i get back my old contact in my phone?
Your entire second paragraph is so confusing I am going to ignore it.
But I may be able to answer your first and third paragraphs, which seem to address the same question.
I wonder where your iPhone states it was backed up yesterday. I am going to assume that you see this under Settings > iCloud > Storage & Backup.
If that is true, then the backup from yesterday is in iCloud. The one and only way to restore an iCloud backup is to do this on your iPhone:
Settings > General > Reset > Erase All Content and Settings
That will cause your iPhone to begin a setup process. As part of that process, assuming you enter the same Apple ID you used when you created the iCloud backup, you will be offered the opportunity to restore from it. -
Ipjone6, silver, 64GB
I lost my password and i could get into my phone, i tried but it said connect to itune. i did, but i did not get any result. please give me some advises how do i get my password back or reset with a new one?how to reset password:
https://iforgot.apple.com/password/verify/appleid -
The guy at the verizon store programmed my phone before I got the chance to restore my apps, etc. from icloud- therefore i did not get to go through the setup assistant.. How do i get my apps and app data back on my phone w/o having to go through and re-
To restore from an iCloud backup you have to erase the phone and start over. To do this, go to Settings>General>Reset, tap Erase All Content and Settings, then go through the setup assistant again and when given the option, choose Restore from iCloud Backup. There is no other way to do this.
Be sure you phone is connected to wifi and your charger as this is likely to take some time to finish. -
how do i get a recovery disk or download for os 10.5.8? my system was installed by an apple store when replacing my hard drive. i did not get a backup disk. macbook is a 1.1 from mid 2006 and 10.5.8 is as far as i can go.. use this as a utility backup when my new macbook pro with mt lion screws something up---which seems like a daily event. do i have to install a lesser version of leopard then install the update. does software update even work anymore for leopard? im so in the dark and when i look at the console i just freak.
Hello, your best bet would be to clone your drive to an external drive, which will be bootable.
Get carbon copy cloner to make an exact copy of your old HD to the New one...
http://www.bombich.com/software/ccc.html
Or SuperDuper...
http://www.shirt-pocket.com/SuperDuper/
You're not likely to see any updates show up for 10.5.x
The very first MacBook 1,1s can actually run 10.6, which is updatable to 10.6.8, but will only run in 32 bit mode on yours.
http://www.everymac.com/systems/apple/macbook/specs/macbook_1.83.html
Snow Leopard/10.6.x Requirements...
General requirements
* Mac computer with an Intel processor
* 1GB of memory (I say 4GB at least, more if you can afford it)
* 5GB of available disk space (I say 30GB at least)
* DVD drive for installation
* Some features require a compatible Internet service provider; fees may apply.
* Some features require Apple’s MobileMe service; fees and terms apply.
Which apps work with Mac OS X 10.6?...
http://snowleopard.wikidot.com/
Buy Snow Leopard > http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
Call Apple Sales...in the US: 1-800-MY-APPLE. Or Support... 1-800-275-2273
Other countries...
http://support.apple.com/kb/HE57 -
I recently updated my iphone software to 6.0.1 and my ringtones did not get restored. The ringtones are lised in my library but I can't get them added to my phone. When I click on the button to sync my phone, it does nothing.
Welcome to the Apple Community.
Try unchecking the tones and syncing, then re-checking them and syncing again. -
I was told by comcast that we had a computer in the house with a malware virus, they even said that they were going to terminate our service if we did not get it fixed. Now this week we hear that there is a trojan malware virus, how do we get rid of it?
Hello,
Flashback - Detect and remove the uprising Mac OS X Trojan...
http://www.mac-and-i.net/2012/04/flashback-detect-and-remove-uprising.html
In order to avoid detection, the installer will first look for the presence of some antivirus tools and other utilities that might be present on a power user's system, which according to F-Secure include the following:
/Library/Little Snitch
/Developer/Applications/Xcode.app/Contents/MacOS/Xcode
/Applications/VirusBarrier X6.app
/Applications/iAntiVirus/iAntiVirus.app
/Applications/avast!.app
/Applications/ClamXav.app
/Applications/HTTPScoop.app
/Applications/Packet Peeper.app
If these tools are found, then the malware deletes itself in an attempt to prevent detection by those who have the means and capability to do so. Many malware programs use this behavior, as was seen in others such as the Tsunami malware bot.
http://reviews.cnet.com/8301-13727_7-57410096-263/how-to-remove-the-flashback-ma lware-from-os-x/
http://x704.net/bbs/viewtopic.php?f=8&t=5844&p=70660#p70660
Check now whether your Mac is infected by Backdoor.Flashback.39!
http://public.dev.drweb.com/april/ -
I installed Lion, but did not get the multi touch gestures feature. Also my "front row" is gone.
What model computer do you have? some early trackpads will not support all gestures.
Front Row was dropped by Apple in Lion. I beleive it can be recovered from Snow Leopard, I haven't tried it myself.
Maybe you are looking for
-
Error reading material cost estimate for sales order (KE292)
Dear All, I have an issue with billing. we are posting july month transactions, the material cost is maintained through MR21. When releasing billing document for accounting we are getting error message like"Error reading the material cost estimate fo
-
Hi , Here is my issue : I have created a subtype of object BSEG and defined it as delegation type for object BSEG. Now I have another requirement to create a subtype of object BSEG and need to deifine this as Delegation type . Can
-
QT RTSP client doesn't display when direct3d acceleration is enabled
Hi , I am using Quicktime7.6.5 on WinXP (Core 2 Duo 2.33Ghz and 1GB RAM)as an RTSP client to playback HD streams sent over IP networks by a streaming server. If direct3d checkbox(edit->preferences->quicktime->advanced) is enabled(by default it is ena
-
Behaviour of Decentralized AE in a less conectivity with IS
Hi Friends, I have no ideea how a decentralized AE work in case of long term of no conectivity( eg 1 day) in a integration process if it works.This is first. I read help, notes, and i see that UME is dependent the ABAP Stack, but if Central server(IS
-
Resolution/Size of Pictures in Mail
Hi! I am a new Mac user, so if this question has been answered before or appears "dumb" please excuse the learning curve from a former PC owner. I was wondering if anyone knew what resolution/picture size mail uses when you attach a picture to an out