Did not get the music for which I paid

I purchased ten songs from iTunes, but bizzarely, one of them was not what I requested! I have e-mailed iTunes about this, but has anybody else experienced this?
Thanks people
iMac G5 Mac OS X (10.4.3)

ITunes explained the problem and gave me a credit.

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Hello, I am running a Mac book pro soft. 10.5.8 version. Since june the current year I did not get any updates for the software or any kinds of other application, in my opinion that's weird for such a company.

Hello, I am running a Mac book pro soft. 10.5.8 version. Since June the current year I did not get any updates for the software or any kinds of the other application, in my opinion that's weird for such a company.
The problem that I have now is with the Iphone 5 which is not supported for the current Itunes and I can not download the Itunes 10.7 version. What I supposed to do in this case because I can not syncronize at all.
Please give me a hand as soon as possible.
Many thanks

Mac OS X 10.5.8 is years old, 3 major versions out-of-date and unsupported at this point. You will never get any further updates for 10.5.8, and more and more applications will stop supporting 10.5.8 as time goes on. As mende1 points out, you can buy Snow Leopard (Mac OS X 10.6), which will let you use your new iPhone with your computer, but you need to make sure your computer's hardware is supported. See the system requirements for Snow Leopard:
http://support.apple.com/kb/SP575
If your computer cannot run Snow Leopard, you will need to either buy a new computer or abandon any thoughts of syncing the iPhone with that computer.
Also, note that you'll get far better integration of your iPhone and your Mac if you're using Lion (Mac OS X 10.7) or Mountain Lion (Mac OS X 10.8), which are required to use iCloud. Of course, the requirements of those systems are even steeper than those of Snow Leopard:
http://support.apple.com/kb/HT4949
http://support.apple.com/kb/HT5444

There were some updates on my Apps. I updated them on my iTunes but my iPad did not get the same downloads/updates thru iCloud. Does the iCloud only works for "New" Apps or Books downloaded from the store but not the "Updates"?

There were some updates on my Apps. I updated them on my iTunes but my iPad did not get the same downloads/updates thru iCloud. Does the iCloud only works for "New" Apps or Books downloaded from the store but not the "Updates"?

Purchased music does not count against your iCloud storage and you cannot get rid of them in the purchased tab.
What is backed up
You get unlimited free storage for:
Purchased music, movies, TV shows, apps, and books
Notes: Backup of purchased music is not available in all countries. Backups of purchased movies and TV shows are U.S. only. Previous purchases may not be restored if they are no longer in the iTunes Store, App Store, or iBookstore.
Some previously purchased movies may not be available in iTunes in the Cloud. These movies will indicate that they are not available in iTunes in the Cloud on their product details page in the iTunes Store. Previous purchases may be unavailable if they have been refunded or are no longer available in the iTunes Store, App Store, or iBookstore.
Look here for help on managing iCloud storage.
http://support.apple.com/kb/HT4847

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Best thing would be to call Apple up again, and let them what has happened and they'll help you!

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I know it sounds weird, and that is the reason I posted my question. Because my case is not like all the ones I've found online and it's confusing. I added a screen capture of my itunes with my old iphone (the one that houses my playlists) connected to it.
My playlists "ARE" in my iphone 4s. They are still there even though they do not show up when I plug in to itunes in my computer.
When connecting my phone to itunes on my macbook, the playlists do not appear anywhere in itunes. I have found my connected iphone icon, I have clicked on the arrow next to it and it does pull up the standard lists that come with the iphone/itunes: Music, Movies, TV shows, books. That's it! below that is "Genius" and below "Geniuns" is "PLAYLISTS" but the only playlist of mine that shows there is one that I created several years back titled "90's music" and that one I created it on my computer, not my phone. Under "90's music" there are also other standard playlists that itunes automatically adds.
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Hey Lori,
You can set or change the password for an Apple ID by following the steps in this article -
Apple ID: Changing your password - Apple Support
Thanks for using Apple Support Communities.
Be well,
Brett L

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OK, well, seems like you need to lose the attitude if you really want help.
There are several ways to get music from iTunes on your computer to your device.
The easiest is to sync directly with iTunes by connecting your device to your computer, selecting the device, setting up your Profile pages, and then clicking the Sync button to sync.
First you want to open iTunes and under Preferences>Devices, make sure that you are not syncing automatically:
Make sure that box is checked.
Then follow the instructions in the article below for either your computer or your Mac to set up your Profile pages and to sync your music via iTunes:
WINDOWS IOS SYNC ITUNES 11
iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
You can also directly download music from iTunes to your device by going to the iTunes icon, going to "Purchased", and selecting the items that are not on your device that show a little cloud next to them. Click on the cloud and the music will download.
You might also want to familiarize yourself with your iPhone 5 manual. It has all the answers you cannot find on Google or by trying to just do it by brute force. If you would take a little time to read about your device and how to use it, you might not be so frustruated and unnecessarily snarky to people who are trying to help:
http://manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
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I am a student and i bought an macbook air about 1 month ago but i did not get the 100 giftcard from the apple store. can i still get it?

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Not usually.
Apple has had similar offerings every year, to which they always establish a time interval for elligibility. I've not seen where they give credit to prior sales on the education perks.

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Twenty minutes later, you created this post, which does not ask any question. It makes a statement, that is inaccurate!
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Did not get the music for which I paid

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