Did not receive B2G1 free used game coupon

Hi,
I am new here.  I do not konw who to contact about not getting my coupon.  I signed up for GCU the last time it was $60 but did not receive my coupon.  I catually bought 2 GCU 2 year memberships but did not receive either.  If there is any way someone can hep me i would appreciate it.  
Thank you

Hi powerhousechops & eXTechno,
Welcome to the My Best Buy Gamers' Club Unlocked program! It typically only takes 2-3 business days for welcome packets to arrive via e-mail, so it's odd that neither of you would have received yours by now.
I've sent you both some information, so please make sure to check your private messages when you can. To check your PMs, simply sign into the forum and then click on the letter icon in the upper right-hand corner of the page.
Aaron|Social Media Specialist | Best Buy® Corporate
 Private Message

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