Did someone hack into my Mac?

I have been having problems with my trackpad. Sometimes it works well, but other times the pointer just moves around the screen for no apparent reason.
Is it possible that someone hacked into my Mac? Maybe through an email or facebook?

There are several possible causes for this issue. Take each of the following steps that you haven't already tried until it's resolved. Some may not be applicable.
1. Follow the instructions in this support article, and also this one, if applicable. A damaged or defective AC adapter could be the cause, even if it's the right kind.
2. Open the Bluetooth preference pane in System Preferences and delete all pointing devices other than the trackpad, if applicable. Disconnect any USB pointing devices. By a "pointing device," I mean a peripheral that moves the cursor in response to user input, such as a trackpad, mouse, trackball, or graphics tablet. A plain keyboard is not a pointing device.
3. Boot in safe mode and test, preferably without launching any third-party applications. If you don't have the problem in safe mode, but it comes back when you reboot as usual, stop here and post your results. If you can't boot in safe mode, do the same. If you booted in safe mode and there was no change, go on to the next step.
4. Reset the System Management Controller.
5. If you're using a Bluetooth trackpad, investigate potential sources of interference, including USB 3 devices.
6. A swollen battery in a portable computer can impinge on the trackpad from below and cause erratic behavior. If you have trouble clicking the trackpad, this is likely the reason. The battery must be replaced without delay.
7. Press down all four corners of the trackpad at once and release. If there's any effect, it's likely to be temporary, and the unit needs to be serviced or replaced.
8. There's a report that a (possibly defective) Thunderbolt Ethernet adapter can cause the built-in trackpad of a MacBook to  behave erratically. If you're using such an adapter, disconnect it and test.
9. There's also a report of erratic cursor movements caused by an external display that was connected but not turned on.
10. If none of the above applies, or if you have another reason to think that your computer is being remotely controlled, remove it from the network by turning off Wi-Fi (or your Wi-Fi access point), disconnecting from a Bluetooth network link, and unplugging the Ethernet cable or USB modem, whichever is applicable. If the cursor movements stop at once, you should suspect an intrusion.
11. Make a "Genius" appointment at an Apple Store to have the machine and/or external trackpad tested.

Similar Messages

  • HT204088 How on earth did someone hack into my iTunes account and charge my visa/debit card? I didn't know until I got my bank statement with a fake phone # to call iTunes has this happened to anyone else?

    How on earth does someone hack into my iTunes account and charge my visa/debit card? I got no emails from iTunes, so I know it's not them. This has happened twice to me and it's after I take out my credit information. I found out because of a bounced check, plus my bank statement had all the charges on it. They start small with just a few dollars but they do it every day sometimes twice a day. Then next to where they tell you who charged it, it says iTunes with a bogus phone# to call? In total they stole $224 from me. I was lucky my bank refunded the money stollen. Has this happened to anyone else?

    People get their accounts hacked all the time. It's unfortunate, but true. To prevent this in the future, you need to:
    - choose a good password, with a mix of upper and lowercase letter and numbers, that someone wouldn't be able to guess by stalking you on social media sites
    - be aware of surroundings when entering a password, to be sure nobody's looking over your shoulder
    - be cautious of what you do on open wifi networks (ie, networks that do not require a password to join)
    - use a different password on each site
    - use a password manager so you don't have to remember all those different passwords

  • Did someone hack my itunes?

    I woke up this morning after leaving my MacBook Pro connected to the Internet (with my iPod connected) to this message: "We could not complete your iTunes Store request." I didn't make an iTunes store request... I had not even used iTunes that evening (although it was open because I plugged in my iPod which had some data I needed for school).
    Did someone hack into my iTunes?
    macbook pro   Mac OS X (10.4.8)  

    Forgot to menion - I'm not on a network with anyone, and my security sections should be good, because I have a WEP connection.
    UPDATE: I just realized my firewall wasn't on... Was this the problem?

  • Someone hacked into my account and spent my gift voucher!!! How do I report this???

    Someone hacked into my account and spent my gift voucher!!! How do I report this???
    They purchased Kingdom Conquest for the iphone and I don't even have an iphone!!!!

    This is sooooo frustrating! I had $30 of credit in my itunes account and some a**hole chinese company stole it last night.  I am getting married next June and was going to use those credits for some of my wedding reception songs! Fkkers!
    Dear Wendy Ott,
    Your Apple ID, [email protected], was just used to download 胡莱三国 for iPad from the App Store on a computer or device that had not previously been associated with that Apple ID.
    If you initiated this download, you can disregard this email. It was only sent to alert you in case you did not initiate the download yourself.
    If you did not initiate this download, we recommend that you go to iforgot.apple.com to change your password, then see Apple ID: Tips for protecting the security of your account for further assistance.
    Regards,
    Apple
    From Pay Pal (for the tax on the item, I only had $30 in credit in my itunes account):
    Receipt for Your Payment to iTunes Store
    X
    InboxX
    Reply |[email protected] [email protected] to me
    show details 4:21 AM (3 hours ago)
    Nov 6, 2011 02:21:00 PST
    Transaction ID: 2SH3797727406781Y
    Hello Wendy Ott,
    You sent a payment of $2.13 USD to iTunes Store
    ([email protected])
    It may take a few moments for this transaction to appear in your account.
    Merchant
    iTunes Store
    [email protected]
    Instructions to merchant
    M1KHQB2BW3: Gift
    DescriptionAmount
    iTunes Store purchases.$2.13 USD
    Subtotal$2.13 USD
    Total$2.13 USD
    Payment$2.13 USD
    Payment sent to [email protected]
    Receipt ID: B-8RU38135GB312133E
    I HAVE SENT AN EMAIL TO ITUNES (nice they dont have a phone number to call) AND I AM HOPING I CAN GET MY CREDIT BACK SINCE IT WAS CLEARLY A CREDIT AND NOT A CREDIT CARD USED. 
    UGH **** ME OFFFFF!

  • I had someone hack into my Itunesaccount and buy something How do I get it taken off?

    I had someone Hack into my computer and purchase an App , I do not know who this is. How can I get it taken away and get my Money back?
    In had received a $50.00 gift card from my husband for Valentines day, the next thing I know , I have .83 cent left on my acccount.. Please help!!!!

    you cant delete the app from your acct, once something is purchased with your apple id it stays there for life, you can hide it though, by going to itunes store on ur itunes program on comp, you can then go to purchased and click the x on the app there, it will hide it, but in the meantime you need to contact itunes store via the expresslane @
    expresslane.apple.com and file a case with the itunes store choose itunes, itunes store, then account redemption and billing, they will refund the money to you.

  • Someone hacked into my account

    someone hacked into my account and purchased about 500 euro, who should I contact in iTunes? I have alreday blocked my credit card but I need to contact Apple can someone tell me how to do it?

    Change your password.
    Talk to your credit card company about reimbursement.
    If you would like to contact Apple, then click Support at the top of this page, then click the link under Contact Us.

  • HT201303 Help! Someone hacked into my apple account and and made purchases, what should I do?

    Someone hacked into my apple itunes account and made purchases, and changed the address and credit card information.  What should I do first?
    Thanks!

    Change your password.
    Report the incident to Apple :  iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html
    If any charges were made to your credit card you should report them to your credit card company.

  • Can someone hack into my MacBook Pro even it's not connected to the internet and both Wi-fi and Bluetooth services are off?

    Hi,
    Need to know if someone can hack into my MacBook Pro even if it's not connected to the internet and both Wi-fi and Bluetooth services are off? Can someone enter my system even if the settings at System Preferences > Sharing are all off?

    Jose Alessandro wrote:
    Need to know if someone can hack into my MacBook Pro even if it's not connected to the internet and both Wi-fi and Bluetooth services are off? Can someone enter my system even if the settings at System Preferences > Sharing are all off?
    Yes,
    Through Bonjour, Apple's open source zero configuration networking.
    https://developer.apple.com/bonjour/
    http://flylib.com/books/en/2.434.1.105/1/
    And you can't turn it off or your computer won't work, however saving grace is the hacker has to be pretty close to your machine to do it.

  • Someone hacked into my phone.  ATT said it was through the icloud.

    Some hacked into my iphone.  ATT said it was through the icloud

    I was texting with my sister.  I put my phone down and heard it ping that I had received a text.  I picked it up and in the text window on my phone was a message.  The message said - task force court orders we were at the house - I immediately snapped a photo of it because the same thing happened to my son and it frightened him and he erased it.  He is going thru a nasty divorce and I am convinced that his ex is the one doing this.  She works with some techies that would help her do this.  The message was relevant to the situation that they are in regarding possession of the home.  I did not know what to do with it so I sent it to my sister.  Her reply was ?? I did not type this - my phone was laying on my bed and it was not from my sister. 

  • Someone hacked into my apple account

    my computer cant sync my ipod touch with nothing it cant back up either and ithink that someone hacked my account

    Change your password.
    Report the incident to Apple :  iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html
    If any charges were made to your credit card you should report them to your credit card company.

  • Someone hacked into my itunes account

    Someone hacked in to my itunes account and charged hundereds of pounds of downloads on to my credit card, how is this possible?

    They hacked your account.  That is how it is possible.  I'm sure you could study and learn how hacking is accomplished if you desire.
    Change your password, contact your credit card company and discuss reimbursement with them and then alert itunes support that your account has been hacked.

  • My WiFi name and password has changed. Did someone hack my WiFi? My computer can connect but not my iPhone 5s, and the connection for my computer is full, please help.

    Hello, this is my first post.
    Well lately I've been experiencing some connection issues with my iPhone 5s. I was on my iPhone just watching Youtube when my iPhone 5s disconnected, I tried to connect again by going to settings> Wi-FI> and then select my network as usual, but the weird thing is that my Wi-Fi network has changed it's name to Wireless, it used to be Wireless710. Also the password has been changed.
    My computer can easily connect due to the fact that it is hardwired to the Wireless Cable Modem Gateway.
    Extra Info:
    Carrier is Sprint.
    I am using Windows 7 Ultimate.
    My Wireless Cable Modem Gateway is Netgear.
    And now I am confused because when I open the small tab with the computer and a plug on the bottom right corner next to the speaker icon it says I'm not connected :/?! Here is a picture of it:
    Note that I can not connect to it but am connected on my computer. It just disappeared on my phone and computer, I even unplugged my router waited for 20 seconds and connected it back in. Did it wok? for my computer yes again because it is hardwired, but my phone? No. Wireless 710 still won't show up. Is this a possible hack? Please help me as much as you all can, thank you very much.

    Log in to the router's console with a web browser from your computer. What kind of encryption did you have on the router? If it was WEP that's about as secure as no encryption. It should be WPA or WPA2. There has been an exploit reported in Netgear and Linksys routers that allows someone connected to the router if Remote Access to the console is enabled to take it over and install spyware on it.
    Is it your router, or the cable providers? If it is yours it has been hacked. If it belongs to the cable provider they may have changed it to make it more secure. Call them.
    And if it has been hacked and is yours the best thing to do is to throw it away and get a new, more secure router. Or you can try reflashing the firmware by going to Netgear's site and downloading a clean copy.

  • Has someone hacked into my account?

    Hello,
    I recently went into my app store to update some apps.
    When I tapped Update, I was asked to sign in. I did so, and then I was told that a new device had logged into my Apple ID and attempted to purchase an app, and I needed to verify my account information for them to do so. I have not bought a new Apple device for 1 and a half years.
    Is this an account hack? It happens every time I try to update an app but I don't want to verify my account because it might be a hacker trying to spend my money!
    Please help, I only wanted that Skype update!

    You have to verify the account like the message says.
    Why am I sometimes asked to verify my Apple ID by email?
    When you create a new Apple ID or make certain changes to your account, Apple will require you to sign in by following the link in a verification email. This is to help protect your identity and keep your account secure. Some Apple services, such as FaceTime and GameCenter, require email validation.
    How do I verify my Apple ID by email?
    Simply follow the link in the verification email that says "Verify Now." Sign in with your current Apple ID and password, then click Verify Address. You can also verify by signing in at My Apple ID. You'll receive an email prompting you to verify.

  • I think someone HACKED into my Network..please help!

    Hi,
    I have a Powerbook, 4 years old,never had any trouble with network changes or losing control with settings.
    Recently I was logged into Messenger and was disconnected with the message *+"you were disconnected because you were logged in at another device or terminal"+*. Which was very odd. I logged out and logged in again and it came up again shortly thereafter. Then I went into my System Preferences/Network and when it popped up a message said "Your network settings have been changed by another application". This definitely didn't smell right.
    I'm the only one who controls the network settings,it's a home/internet network. I use a Mac Airport Base Station.
    Please help with any insight or suggestions on how to change my settings back or what to do. Thank you.

    BGreg wrote:
    Yes, a closed network doesn't broadcast the name (SSID) of the network.
    If you want to be absolutely sure somebody can't get into your network, enable the mac address control, which will only allow the defined systems to use your network.
    Actually, the only setting that really matters is WPA.
    The WPA layer is the most hack-proof security method, so if a hacker is good enough to get through WPA, no other layers will stop them. The hidden SSID can easily be sniffed out of the air and then accessed, and the MAC address filter can be evaded by, again, simply sniffing the transmissions and then cloning the MAC address of the client machine that's obviously allowed in, so that the router thinks the hacker's machine is your machine.
    With WPA the one thing you have to do is use a password that isn't in any dictionary, since the only attack WPA is vulnerable to is a dictionary attack. If you can avoid that through the intelligent choice of a password, WPA is pretty solid, especially WPA2.

  • The Web of Trust has reported my website as an attack website. Someone hacked into that site and I have since cleaned it up. How can I get a good WOT rating again?

    How do I contact Firefox and other browsers to give my website clearance after it has been hacked and determined not safe?
    Currently, my website www.balancingchanges.com comes up with a WOT warning. I have not made any changes to my site for nearly 2 years, but when I looked in my folders, someone had added some files in April 2010. I have since deleted those files and changed my FTP password.

    See '''''Next steps''''' at the bottom of this page. <br />
    http://safebrowsing.clients.google.com/safebrowsing/diagnostic?client=Firefox&hl=en-US&site=http://www.balancingchanges.com/
    For WOT see this: <br />
    http://www.mywot.com/en/support/faq#site-reputation

Maybe you are looking for